When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues a... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Aimee at Southport store was incredible. From start to finish, she listened, took the time to get to know our needs and was friendly. She was brilliant with our daughters, keeping them entertained an... Zobacz więcej
Reakcja na opinię
Sales assistant Emma was very helpful in showing us different mattresses and which would be suitable for us as well as suggesting an alternative bed to what we were originally looking for and we are g... Zobacz więcej
Reakcja na opinię
Overall we are pleased with our experience with Bensons. We are very happy with our mattress. The delivery team were on time and efficient. I was less impressed with the sales staff who was a bit too... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Southport668
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, Zjednoczone Królestwo
- 1704513560
4,9
Doskonała
446 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing experience from all aspects
When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues and gave us great advise. We bought a mattress the same day. The delivery guys were also amazing and couldn’t help enough either, seeing my partner on crutches struggling to take the old mattress off they stepped in took it down stairs and brought the new one up and put it in place.
17 sierpnia 2026
Tony was extremely helpful and very…
Tony was extremely helpful and very knowledgeable so we came out of your store very happy with our purchase.
8 sierpnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Emma at Southport branch was fantastic
Emma at Southport branch was absolutely fantastic and spent a lot of time helping us to select a wardrobe within our budget that met our needs
30 lipca 2026
Odpowiedź od Bensons For Beds - Southport668
We're so pleased to hear that our team member at the Southport branch was absolutely fantastic and spent a lot of time helping you select a wardrobe within your budget that met your needs.
Team Bensons
Love the sleep tester machine!
Great experience we were able to test so many beds and pillows and the assistant Emma was extremely helpful and patient. Delighted!
30 lipca 2026
Odpowiedź od Bensons For Beds - Southport668
We're so pleased to hear you had such a great experience testing our beds and pillows. It's wonderful that our assistant was extremely helpful and patient, and that you left feeling delighted!
Team Bensons
Great Service..Good advice,Fair price Friendly staff!!
Very pleaed from the moment we stepped into the shop too the new mattress being delivered!!
27 lipca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Southport668
Hi Ian,
Thank you for your lovely review! We're delighted to hear you were pleased from the moment you stepped into the store right through to the delivery of your new mattress. We really appreciate your feedback and hope you enjoy many comfortable nights ahead,
Bensons for Beds!💖
Staff brilliant
Staff brilliant. Friendly helpful and knowledgeable. Not pushy.
24 lipca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Southport668
Thank you for your wonderful review! We're delighted to hear that you found our team brilliant, friendly, helpful, and knowledgeable throughout your visit.
We believe in offering expert advice in a relaxed, no-pressure environment, so it's fantastic to know that you felt supported without being pushed. Your kind feedback means a lot to us and will be greatly appreciated by the team.
Thank you for choosing us. We hope you enjoy your new purchase and look forward to welcoming you back in the future! 😊
Friendly and approachable
Aimee at Southport store was incredible. From start to finish, she listened, took the time to get to know our needs and was friendly. She was brilliant with our daughters, keeping them entertained and happy in what must be a boring experience for kids!
We ended up buying the bed we came in for, a bed for our daughter and new pillows/duvets! Would highly recommend!
15 lipca 2026
Odpowiedź od Bensons For Beds - Southport668
We're so pleased to hear you had such a wonderful experience at our Southport store! It's fantastic that our team member listened to your needs, was friendly, and kept your daughters entertained. We're delighted you found the perfect beds and bedding. Thank you for your kind words!
Team Bensons
Friendly staff who were very informative
16 lipca 2026
Odpowiedź od Bensons For Beds - Southport668
We are so pleased you found our team friendly and informative. We truly appreciate your kind words and positive feedback!
Team Bensons
Helpful and knowledgeable
16 lipca 2026
Odpowiedź od Bensons For Beds - Southport668
Thank you for your positive review! We're glad you found our service helpful and knowledgeable.
Lost a sale
Bed arrived and would not fit up the stairs, we were given the impression it came in pieces. I rang the southport manager and refused a refund and said if I bought a car I could not take it back, I hung up as he was so unprofessional. I rang customer services and they were very good and in the process of refunding my money minus £260 cancellation fee which is outrageous, That said I would not recommend this company for a bed, I have bought beds from here for 30 years but the manager was just obnoxious
13 lipca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Southport668
Thank you for sharing your feedback. We are truly sorry to hear about the difficulties you experienced with your bed delivery and the unprofessional interaction with the manager. We understand your frustration regarding the cancellation fee, and we regret that your long-standing loyalty has been impacted.
Sales assistant Emma was very helpful…
Sales assistant Emma was very helpful in showing us different mattresses and which would be suitable for us as well as suggesting an alternative bed to what we were originally looking for and we are glad that she did. Emma also explained the credit agreement to us clearly and asked if we had any questions. We were very happy with the service and choice at Bensons for Beds
7 lipca 2026
Odpowiedź od Bensons For Beds - Southport668
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful guidance and clearly explained the credit agreement. We're glad you were happy with the service and selection.
Overall we are pleased with our…
Overall we are pleased with our experience with Bensons. We are very happy with our mattress. The delivery team were on time and efficient. I was less impressed with the sales staff who was a bit too pushy trying to get us to take the protection cover. Most importantly the mattress is great.
14 czerwca 2026
Odpowiedź od Bensons For Beds - Southport668
We're so pleased you're happy with your mattress and that our delivery team was efficient and on time. We appreciate your feedback regarding the sales experience and will take it into consideration.
Excellent customer service asked the…
Excellent customer service asked the right questions to find out what we wanted and used her extensive product knowledge to meet our needs even measuring to ensure correct level of firmness for the mattress.
4 lipca 2026
Odpowiedź od Bensons For Beds - Southport668
We're so pleased to hear our team provided excellent customer service, asking the right questions and using their product knowledge to meet your needs. It's wonderful that they even measured to ensure the correct firmness for your mattress!
I dealt with Glenn
I dealt with Glenn, he was very knowledgable and showed us a variety of beds ranging in prices (didn’t just stick with the more expensive ones). The delivery guys were very efficient, even arriving before my allotted time as they rang to let me know they had had a cancellation.
6 lipca 2026
Odpowiedź od Bensons For Beds - Southport668
We're so pleased to hear that our team member was knowledgeable and showed you a great variety of options. It's wonderful that your delivery was efficient and that our team communicated effectively. Thank you for your kind feedback!
Emma was really helpful and made the…
Emma was really helpful and made the experience so easy
30 czerwca 2026
Odpowiedź od Bensons For Beds - Southport668
We're so pleased our team member made your experience easy and helpful. Thank you for your kind words!
Team Bensons
From The young lady in the Southport…
From The young lady in the Southport store too the two guys who delivered the mattress they were all very helpful .I wouldn't hesitate to use them again .1st class.
28 czerwca 2026
Odpowiedź od Bensons For Beds - Southport668
We're so pleased to hear that our in-store team and delivery colleagues were very helpful. It's wonderful that you had a first-class experience!
Team Bensons
I have been before to buy a bed from…
I have been before to buy a bed from Bensons i have always found them helpful and welcoming the experience was the same as before very helpful and efficient dont push you into buying staff take time for you to consider your options and also for me in my circumstances i didnt have the worry about having to get rid of my old bed and mattress and they will set up the new one woukd highly recommend these stores
30 czerwca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Southport668
We're so pleased to hear your experience with us was consistently positive! It's wonderful that our staff were helpful and efficient, allowing you to consider your options without pressure. We're also glad we could assist with your old bed and mattress. Thank you for your high recommendation!
Team Bensons
Emma
Emma, the sales advisor who helped us was absolutely brilliant. Helped us out big time, was patient with us and listened to what we wanted.
23 czerwca 2026
Odpowiedź od Bensons For Beds - Southport668
We're so pleased our advisor was brilliant, patient, and listened to your needs. Thank you for your kind feedback!
Team Bensons
Excellent service…
From start to finish the service we received was excellent.
All the staff we encountered were very helpful, be that in store or delivery drivers. Also, the communication via email and texts was good.
9 czerwca 2026
Odpowiedź od Bensons For Beds - Southport668
We're so pleased to hear that your entire experience, from in-store to delivery, was excellent and that our staff were helpful! Thank you for your kind words.
Team Bensons
We could not have had a better…
We could not have had a better experience in choosing our new bed. Thank you Aimee in Southport for treating us so well.
12 czerwca 2026
Odpowiedź od Bensons For Beds - Southport668
We are so glad you had such a wonderful experience choosing your new bed with us. We appreciate you sharing your positive feedback!
Team Bensons
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.