I went to buy a mattress and it was a very good experience. I am disabled and had to use my mobility scooter the staff were brilliant they had a lift and was helped in and out of it. The staff were ve... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 3 Archer Road Retail Park, Archer Drive, S8 0LB Sheffield, South Yorkshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Josephine at your Archer Lane, Sheffield, store. She couldn't have been more helpful, explanatory, patient and reassuring about what is, after all, a major purchase. Also Shelley, the manager, for her... Zobacz więcej
Good range of beds to choose from but above all the excellent care and knowledge of the salesperson, Richard who was wonderful. The delivery people were also brilliant even putting over shoes on befor... Zobacz więcej
Reakcja na opinię
Very good help and advice when choosing the base and mattress. The old bed removal and new bed installation without any trouble. A good experience all round
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Sheffield Archer Road179
Napisane przez firmę
Dane kontaktowe
Unit 3 Archer Road Retail Park, Archer Drive, S8 0LB, Sheffield, South Yorkshire, Zjednoczone Królestwo
- 1142365219
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Shelley was incredibly helpful
Shelley was incredibly helpful
and the bed test was very useful.
Great advice at the showroom and…
Great advice at the showroom and friendly staff. The mattress arrived on time and is perfect. Special mention to Shelly for making the right choice
Our assistant was most helpful
Our assistant was most helpful, giving us information when needed but at the same time left us to look around by ourselves. The service was fast and efficient.
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, I visited over two days and had a very positive experience. I have had excellent communication regards to delivery with calls to notify me of changes and a specific time wondow
terrible customer service
I would like to make a complaint regarding the unsatisfactory customer service I experienced at the Archer Road store in Sheffield.
My wife was very interested in a mattress, but wanted my opinion before buying the mattress. I took half a day off work on Friday to view the mattress with her. We both liked the mattress and just needed to measure up at home.
The manager Lee assured us we had a couple of days to make a decision and would reserve it for us, and even removed the for sale card from the bed.
My wife returned the next day (Saturday/today) to make payment for the mattress. However we were told that the mattress had been given to someone else.
Given the fact my wife had her heart set on the mattress, plus I had taken time off from work to look at the mattress. You can imagine how disappointed we were on travelling across Sheffield again to place the order.
I phoned up the store and spoke to Lee to explain how disappointed I was. I was offered no real apology for the situation. I still can't understand why at the very least we weren't contacted, when the store had our contract details.
I feel the whole situation was handled very unprofessionally.
Excellent advice and support
The member of staff in the shop in Sheffield couldn't have been more helpful and friendly. Gave us lots of time too. Really good experience.
very good variety of stock and nice…
very good variety of stock and nice staff member to deal with.
Kate was patient and explained…
Kate was patient and explained everything to us. She had sound knowledge of the products and understood our needs perfectly.
Help and explanation
Help and explanation, given time to think about and decide, politeness.
Polite and professional approach
Polite and professional approach, allowing a time to view the products, knowledgeable about the various products.
Very friendly and very helpful lady who…
Very friendly and very helpful lady who served us, much better than the older guy who met us last year when we first looked and we walked out as he was so unhelpful.
Excellent
Excellent. Not pushy salespeople. Good advice given when requested. Great experience overall. Would recommend.
Extremely helpful
Extremely helpful , good advice, and the young lady was knowledgeable and recommended the right mattress for us .
Excellent service from start to finish
Excellent service from start to finish. Showroom staff and delivery staff very professional and knowledgeable.
Staff being accommodating
Staff being accommodating, listening and being patient. Answering questions, being friendly.
Friendly polite service
Thanks to Bensons
Recieved helpful advice from staff who understood my needs, then proceeded to purchase
Sales lady shelly was very helpful…
Sales lady shelly was very helpful nothing was a problem.
Friendly and helpful advice,
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







