All the staff we dealt with in the purchase of our new bed were friendly. We ordered a single bed and divan base. Unfortunately we had a double orthopaedic mattress delivered and advised there was... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację14a Holyrood Drive, DN15 8NN Scunthorpe, South Humberside, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
I was approached by Lloyd - sales - Scunthorpe. Very helpful in all my queries looking for a specific mattress. We decided to purchase the mattress that day, resulting in happy customers achieving o... Zobacz więcej
The store Manager Lloyd was so helpful in advising and guiding us to be able to purchase exactly what suited our requirements. I would have no hesitation recommending Benson For Beds (Scunthorpe) whet... Zobacz więcej
Efficient , helpful. Delivery on time , they didn’t take their lunch break until mattress was in our home. Warehouse had loaded the goods and torn the plastic packaging resulting in dirty marks on m... Zobacz więcej
Informacje dotyczące firmy
O Bensons For Beds - Scunthorpe506
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, Zjednoczone Królestwo
- 1724278914
4,8
Doskonała
175 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We were greeted by Lloyd and explained…
We were greeted by Lloyd and explained our requirements. He offered to measure our requirements on the demo machine.
He then showed us a range of suitable mattresses. He was pleasant, informative and what we liked most was that he wasn’t at all pushy. Ryan is a credit to your company.
17 kwietnia 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
Thank you for such a lovely review! We’re really pleased you felt well looked after and never pressured — we’ll be sure to pass on your kind words to the team,
Megan | Customer Care Specialist💤
Had great experience with bensons beds…
Had great experience with bensons beds from beginning to my delivery was kept informed and I’m very pleased with my new bed
18 kwietnia 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
Thank you for sharing your experience with us. We’re delighted to hear that you felt well informed throughout the process and that you’re pleased with your new bed. Your feedback is very much appreciated.
Thank you for your positive review - Lauryn at Customer Care 💜
From David our salesperson to Sam and…
From David our salesperson to Sam and Raheem on delivery, they were all absolutely amazing couldn’t have asked for a smoother service, very tidy, informative and courteous all the way through! Thank you
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Scunthorpe506
Thank you so much for your lovely feedback! 😊 We’re delighted to hear David, Sam, and Raheem all provided such amazing service and made everything run so smoothly. Tidy, informative, and courteous is exactly what we aim for — enjoy your new bed,
Megan | Customer Care Specialist✨
New spare bed
The assistant listened carefully to what kind of bed I was looking for and guided me with regard to what mattresses to try. No pushy sales pitch, a perfectly relaxed shopping experience.
7 kwietnia 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
We're so glad to hear that our assistant listened carefully to your needs and guided you to the right mattresses. We aim to provide a relaxed shopping experience without any pressure. Thank you!
Team Bensons
Odpowiedź od Bensons For Beds - Scunthorpe506
Thanks so much! Friendly, helpful, and never pushy ✨
We’re so glad you had a great experience. Hope to see you again soon,
Megan | Customer Care Specialist
Great customer service from the sales…
Great customer service from the sales team. Delivery team were brilliant. Would definitely recommend
27 marca 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
Thank you for the great feedback Mr&Mrs Briggs! We’re delighted our sales team and brilliant delivery crew made such a positive impression. Thanks so much for the recommendation,
Megan at Customer Care🛏️✨
The interior of the shop does let this…
The interior of the shop does let this particlar benson shop down. Could do with refurb. However staff knowledegble
27 marca 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
Thank you for your honest feedback David. We appreciate your comments about the store and will pass them on, and we’re really pleased to hear our team’s product knowledge made a positive difference to your visit. Thanks for taking the time to share your experience,
Megan | Customer Care Specialist😊
Friendly and polite staff and advice…
Friendly and polite staff and advice given if requested
26 marca 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
We really appreciate your review Maureen. It’s lovely to hear our team provided friendly service and helpful advice when requested.
Looking forward to welcoming you back soon,
Megan | Customer Care Specialist✨
Really helpful staff and a lovely clean…
Really helpful staff and a lovely clean store.
Delivery was great
19 marca 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
Thanks for the lovely review! So glad you found the team super helpful and the store sparkling clean— and brilliant to hear delivery was spot‑on too!
Thank you for choosing us,
Megan at Customer Care💜
I am satisfied with the friendly and…
I am satisfied with the friendly and professional service, everything is as it should be.
11 marca 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
Mr Nowotarski,
We're happy to hear that you're satisfied with the friendly and professional service you received. We appreciate your positive feedback, and we're glad everything is as it should be.
Team Bensons - Jessica
We were very impressed with David…
We were very impressed with David (Scunthorpe branch) who explained the different types of mattress to us. We are very happy with our new bed and are sleeping well. Would definitely recommend Bensons for Beds.
7 marca 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
Mrs Penny Birks,
We're very happy to hear that you were impressed with the team member who explained the different types of mattresses. It's great to know you are sleeping well in your new bed. We appreciate your recommendation.
Team Bensons
Excellent, from start to finish.
From choosing the right bed,right down to the delivery, everything was a good smooth experience. No high pressure sales techniques 😊 Well recommended 👍
4 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Scunthorpe506
Jeff Harrison,
We're happy to hear that choosing the right bed and the delivery process went smoothly for you. We appreciate your recommendation and that you found our sales approach helpful!
Team Bensons
Bensons staff are so helpful
Benson sales assistant Linda was so helpful & friendly- guiding us through the various beds available, listened to our needs & helped us make the right choice. Thanks!
3 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Scunthorpe506
Thank you for your lovely feedback! We’re so pleased to hear that Linda was so helpful and friendly, guiding you through the different beds and really listening to your needs to help you make the right choice. Thanks so much for sharing your experience.
Megan at Customer Care
Great staff and a great range
Great staff and a great range. What you see in store only scratches the surface. Staff are happy to show you what is available
3 marca 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
Mrs Jo Neal,
We appreciate you sharing your experience. We're happy to hear that you found our staff great and enjoyed the extensive range available beyond what's initially visible.
Team Bensons
We had our bed delivered by two very…
We had our bed delivered by two very nice men, they removed their foot wear with out asking them,
They were very efficient and polite.
The store was very friendly and i would recommend them to my friends and family.
27 lutego 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
Terence Beisty,
We're happy to hear that you had such a positive experience! It's great to know the delivery team was efficient and polite, and that the store staff were friendly. We appreciate your recommendation!
Team Bensons
Lovely staff
21 lutego 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
Thanks so much Mrs Dook! Wonderful to know you had a great experience with our staff.
Thanks again for your support—it means a lot!
Megan at Customer Care🙌
Scunthorpe
The team in Scunthorpe were particularly great. From the sale to delivery and follow up, totally 100% satisfied. Lloyd in the store was awesome, really I would recommend getting in contact with him if you need anything. Dave as well who went out of his way to come and help me with assembly, out of hours.
20 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Scunthorpe506
Thank you so much for your wonderful feedback Emily! We’re delighted to hear that the team in Scunthorpe took great care of you from the sale to delivery and follow‑up — it’s fantastic to know you’re 100% satisfied. Lloyd will be thrilled to hear your kind words, and we’re so glad his support made such a positive difference.
Until next time, thank you!
Megan at Customer Care
Excellent experience of choosing and delivery of my new Mattress
I was happy with the experience of choosing a mattress and particulary the adjustable bed. The delivery team were very good at removing my old mattress and fitting my new one
16 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Scunthorpe506
We're delighted that you were happy choosing your mattress and adjustable bed. It's great to hear the delivery team were very good at removing the old mattress and fitting the new one.
pleased with the product
all areas covered by Branch, making it easy choose the product to fill both our needs. Delivery was on date and time by nice staff.
7 lutego 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
We're so glad to hear our wide selection helped you find the perfect product! It's also great to know your delivery arrived on time with friendly staff. We appreciate your review!
Customer x
Helpful staff. Limited choice of pocket sprung mattresses. Quite steep cost for delivery, £49 & mattress disposal £49 compared with other companies. Quite a long delivery time- 4 weeks.
5 lutego 2026
Odpowiedź od Bensons For Beds - Scunthorpe506
Thank you so much for taking the time to share your feedback with us. We’re really pleased to hear that you found our staff helpful, and we’ll make sure your positive comments are passed on to the team.
I’m sorry, however, that you felt the choice of pocket sprung mattresses was limited, and that our delivery and disposal charges seemed higher compared with other companies. I understand how important value for money is when making a purchase as significant as a new mattress, and I appreciate you highlighting this. We will feed your comments back to the relevant teams so we can review how we communicate our ranges and charges more clearly.
Thank you,
Megan at Customer Care
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