We had a great delivery experience this morning both driver & mate were polite & friendly! They put our new mattress on to our existing frame unpackaged it and explained to air out the mattress to get... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 2 Great Eastern Retail Park, Beale Way, S62 6EJ Rotherham, South Yorkshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Allthought the furniture I bought now looks nice I was disappointed with the way it were to start with 4 items bought 3 were damaged the boxes were damaged and stuck up with tape or wet and bust the c... Zobacz więcej
The salesman was excellent. He was knowledgeable about all products. He listened and advised. He stood back and let us take our time and he considered our responses. There were so many options of pri... Zobacz więcej
The staff at Rotherham branch of Bensons were brilliant. Due to unforeseen circumstances, I needed to delay my bed for several months. This was not a problem and, when I was finally able to receive my... Zobacz więcej
Informacje dotyczące firmy
O Bensons For Beds - Rotherham13
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 2 Great Eastern Retail Park, Beale Way, S62 6EJ, Rotherham, South Yorkshire, Zjednoczone Królestwo
- 1709780802
4,9
Doskonała
202 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service from Helen
Excellent customer service from Helen, she was extremely patient, friendly and helpful. I didn’t feel rushed or pressured in any way and it was really good to get someone’s option on things like colour matches for the divan bases. Would definitely recommend.
7 listopada 2023
Always bensons for beds for me.
We always go to bensons for beds Rotherham when we need new bed or just a replacement mattress.
The simple reason is that both the staff there are so helpful and not pushy and they have been working there now for almost 11 years and that's how long me and my family's been going there.
So thank you again for helping me pick my new mattress.
6 listopada 2023
A stress free purchase experience.
The friendly and helpful member of staff I dealt with, listened to me and my requirements and helpfully assisted me in finding the bed and mattress which would me my needs at a price within my budget. This is my second purchase from Bensons this year as I was very satisfied with my previous purchase and buying experience.
1 listopada 2023
Great choice of beds and mattresses
Great choice of beds and mattresses. Polite, friendly and helpful staff. Quick and easy sales process.
29 października 2023
Good display of products and very…
Good display of products and very helpful assistant
5 października 2023
Helen at Rotherham was great
Helen at Rotherham was great, nothing was too much trouble.
1 października 2023
Knew what we wanted and the member of…
Knew what we wanted and the member of staff showed us what was available
27 września 2023
Visited Saturday 24 September looking…
Visited Saturday 24 September looking to buy a mattress, the sales assistant ( can’t remember her name, she was pregnant) asked if we needed any help & when we said we were just looking we were left alone to browse.
We did buy a mattress as well as a base & headboard. The whole process was very smooth, we were given all the information we needed about delivery & so on. This is the second bed we’ve purchased from Bensons & would highly recommend them.
24 września 2023
Brilliant customer service
Got the perfect mattress with the help from the sales lady. She listened to my needs and didn't try and sell the most expensive one as some shops do!
17 września 2023
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
What a super customer service adviser…
What a super customer service adviser Helen is.
So knowledgeable with her product information. Never felt rushed of pressured into buying.
7 września 2023
Odpowiedź od Bensons For Beds - Rotherham13
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Ottoman bed purchase
The staff were very nice and the lady that served us Emma was very knowledgeable and very helpful in me making my purchase of a hotoman bed .
29 sierpnia 2023
Odpowiedź od Bensons For Beds - Rotherham13
Thank you so much for your great review! -Team Bensons
Odpowiedź od Bensons For Beds - Rotherham13
We really appreciate the time taken to leave us this lovely review. -Team Bensons
No time to look around
No time to look around, staff pounce on you straight away. False advertising on bed stated 'buy now pay 2024' but you have to spend a certain amount, this is NOT shown. The staff stating glitches on system, so had to keep repeating everything, this made the whole experience of buying a bed painful, nearly walked out.
19 sierpnia 2023
Odpowiedź od Bensons For Beds - Rotherham13
Hello Mr Shaw, we are really sorry to hear about the issue which you have experienced! Please rest assured that all feedback is looked into internally in order to ensure that we are constantly improving the service which we are providing for our customers. - Team Bensons
Buying a mattress
Helen the sales person very friendly ,knowledgeable and helpful to the point of offering to get a chair for my wife while I tried the beds.Helpful but not pushy and we had a laugh. Hope the delivery goes as well.
16 sierpnia 2023
Odpowiedź od Bensons For Beds - Rotherham13
Hi Mr Jacobs, What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Helen can be given the credit she deserves. - Team Bensons
Very helpful,patient and knowledgeable…
Very helpful,patient and knowledgeable - we got exactly what we needed.
16 sierpnia 2023
Odpowiedź od Bensons For Beds - Rotherham13
Hello Mr/Mrs Gosling.
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Excellent experience
Excellent experience. Staff were helpful and full of knowledge regarding their products.
11 sierpnia 2023
Odpowiedź od Bensons For Beds - Rotherham13
This is wonderful to hear Debra! Thank you for taking the time to leave us a review. -Team Bensons
Good quality for a good price
Good quality at a good price with the discounts available, been back three times in the last few months to complete my main bedroom.
Very friendly staff and no pressure.
18 lipca 2023
Odpowiedź od Bensons For Beds - Rotherham13
Hello Mrs Marriott.
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.