The store is unfortunately closing down which we didn’t realise when visiting. Even then Linda was very helpful in showing us beds which matched our requirements. We left having bought a bed and mattr... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My grandmother purchased a mattress, base and headboard from here and was provided with brilliant customer service from a lady called Luibov. She gave us space and time to browse before coming over, a... Zobacz więcej
Previous customer but we reviewed all our options when looking for a new mattress. Again we found Benson beds were the best option. They were so helpful and provided all the information we needed. Whe... Zobacz więcej
The Bensons Assistant John Was excellent. He knew all about the beds and listened and understood what we wanted. He gave us time to try the beds and provided all the information we requested. We didn'... Zobacz więcej
Informacje dotyczące firmy
O Bensons For Beds - Redhill585
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 35 The Belfry, RH1 1ST, Redhill, Surrey, Zjednoczone Królestwo
- 1737763728
4,6
Doskonała
128 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Aneil was superb, excellent customer service!
Aneil was superb, very friendly, knowledgeable, happy and did not make us feel pressured at all into buying this mattress. He showed us lots of different mattresses before having an inkling into which one we’d prefer. We weren’t planning on buying a mattress yesterday as this was the first shop we’d been into to look at mattresses but Aneil was so good at his job that we were sold and ended up buying the mattress then and there.
28 lipca 2023
Odpowiedź od Bensons For Beds - Redhill585
Hello Mr Everett,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Aneil can be given the credit he deserves. - Team Bensons
Very helpful staff
26 lipca 2023
Odpowiedź od Bensons For Beds - Redhill585
Hello Mrs Mitchell,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Redhill
Great help from John at the Redhill branch. He was great at going through the options and showing the different mattresses. Was a able to get a good deal when I went back a week later.
26 lipca 2023
Odpowiedź od Bensons For Beds - Redhill585
Hello Peterken,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that John can be given the credit he deserves. - Team Bensons
Fabulous experience
The guy who served us was extremely helpful and polite, a very happy customer 😊😊
23 lipca 2023
Odpowiedź od Bensons For Beds - Redhill585
Hello Sheila
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Odpowiedź od Bensons For Beds - Redhill585
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
John was excellent
John was excellent! A true asset to Bensons for Beds. Thank you John for making our experience fanatics!
14 lipca 2023
Odpowiedź od Bensons For Beds - Redhill585
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that John can be given the credit he deserves. - Team Bensons
Just excellent customer service skills…
Just excellent customer service skills and product knowledge.
13 lipca 2023
Odpowiedź od Bensons For Beds - Redhill585
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Great service and knowledge
9 lipca 2023
Odpowiedź od Bensons For Beds - Redhill585
What a lovely review, John! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Odpowiedź od Bensons For Beds - Redhill585
Thank you for taking the time to leave us some feedback! -Team Bensons
John the advisor was so great
John the advisor was so great, do warm and friendly and happy. He made sure I went through all my options so I made the right choice in mattress. He also took the time to explain the differences and what might be best and made sure I tried out all the mattresses. He also was patient enough to answer all our questions.
22 czerwca 2023
Odpowiedź od Bensons For Beds - Redhill585
This is wonderful to hear Laura. Thank you for taking the time to leave us some feedback. -Team Bensons
We weren’t rushed or made to feel like…
We weren’t rushed or made to feel like an inconvenience. Information was there if we needed it and he knew what he was talking about
9 czerwca 2023
Odpowiedź od Bensons For Beds - Redhill585
Thank you for taking the time to leave us some positive feedback Jeff. -Team Bensons
Odpowiedź od Bensons For Beds - Redhill585
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Redhill store.
Team Bensons
Good Value
Our second time doing business with the company looked after by the same gentleman as before he was so helpful and friendly.His young lady assistant was just as helpful. We know where to go in the future.
26 maja 2023
Odpowiedź od Bensons For Beds - Redhill585
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Excellent service
Went in to look at the beds on offer within my price range. Anil was excellent showing me around and giving me options but also leaving me to try the beds without being pushy. Excellent service from Anil and will be coming back again.
26 maja 2023
Odpowiedź od Bensons For Beds - Redhill585
Good Morning, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Redhill store.
Team Bensons
Odpowiedź od Bensons For Beds - Redhill585
Thank you for taking the time to leave us a 5* review! -The Bensons Team
Excellent service
13 maja 2023
Odpowiedź od Bensons For Beds - Redhill585
This is wonderful to hear! Thank you for taking the time to leave us a positive review ⭐ -Megan
The salesman Nabil was very helpful and…
The salesman Nabil was very helpful and positive as we needed to exchange our mattress for another. He took us through the various options and we left feeling we had a very posditive expewrience.
Top marks!
10 maja 2023
Odpowiedź od Bensons For Beds - Redhill585
This is great to hear, John! I will feed this back to ensure Nabil gets the recognition he deserves. We really appreciate you taking the time to leave this lovely review. Courtney 😁
Extremely happy customer
The assistant remembered that I’d phoned to ask if they had a particular mattress on the shop floor and went the extra mile to help me.
29 kwietnia 2023
Good customer care
24 kwietnia 2023
An enjoyable shopping experience
An enjoyable shopping experience featuring pleasant illustrations.
27 kwietnia 2023
Doświadczenie Trustpilot
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