It was a very pleasant and productive experience at the Poole store. I had little knowledge on beds and mattresses before going there but left better informed and with a grand bed and mattress... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit C8 Poole Retail Park, Poole Road, BH12 1DN Branksome, Poole, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were assisted in store by a member of staff named Ruben. He was courteous and knowledgeable and we were able to confidently select the item wr wished to buy.
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See Ruben at the Poole showroom. Good knowledge snd went through all the options explaining the differences of the products.
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Helpful and attentive staff instore. Nothing too much trouble, very patient, despite the card payment system not working, meaning they had to route it through another store. (Otherwise I would have... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Poole692
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit C8 Poole Retail Park, Poole Road, BH12 1DN, Branksome, Poole, Zjednoczone Królestwo
- 1202037271
4,9
Doskonała
410 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Bensons For Beds - Poole692
We're happy to hear that you had a superb experience from the beginning. Thank you for your positive feedback; it means a lot to us.
Come back and visit us anytime,
Megan at Customer Care
Good call from Bensons
Was called by Benson's to let me know they had received the style of bed at showroom and went to view it. It was just what I was looking for and bought it along with an igel mattress. Being delivered early November.
9 października 2025
Odpowiedź od Bensons For Beds - Poole692
We're happy to hear that you found exactly what you were looking for! Thank you for sharing your positive experience and we appreciate your purchase of the bed and mattress. We hope you enjoy them,
Megan at Customer Care
Great service
Great service
The salesman Paul was very informative and very knowledgeable about the products
14 października 2025
Odpowiedź od Bensons For Beds - Poole692
We appreciate you sharing your feedback! We're happy to hear that you received great service and found our team member to be informative and knowledgeable. Thank you for your review – Lauryn at Customer Care 💜
Excellent service, knowledgeable and friendly team
Excellent service. Very knowledgeable and friendly colleagues. Special mention for Ruben who is an asset to the company!
7 października 2025
Odpowiedź od Bensons For Beds - Poole692
Thank you for your fantastic feedback! We’re thrilled to hear Ruben made such a positive impression — he truly is an asset to our team. We’ll be sure to pass on your kind words!
Kind regards,
Megan
The Bensons for Beds Care Team
Odpowiedź od Bensons For Beds - Poole692
We appreciate your positive feedback! We are so glad that you were happy with our service, and we thank you for choosing us.
Take Care,
Megan at Customer Care
Odpowiedź od Bensons For Beds - Poole692
We're happy to hear that you had a positive experience with our service! Thank you for your five-star review and kind words.
Thank you,
Lauryn at Customer Care
A Great Shopping Experience
I am delighted with all the items received and my new bed is very comfortable, so I would happily recommend Bensons For Beds.
Communication between purchase and delivery was very comprehensive. I always knew what was happening and when and everything happened exactly when promised.
22 września 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Poole692
Thank you so much for your kind words—I’m thrilled you’re happy with your new bed and our communication! Take care, Megan at Customer Care.
The Best
Visited a few bed outlets in the area and found Bensons the best. The Assistants were friendly, knowledgeable, approachable and a pleasure to place my order with them.
I had been on-line beforehand and seen delivery to be from 1 week, but my delivery was scheduled for 3 weeks. All good things are worth waiting for and I look forward to seeing and sleeping on my new bed.
19 września 2025
Odpowiedź od Bensons For Beds - Poole692
We're happy to hear that you found our team friendly and helpful! We appreciate you choosing us after visiting other stores. We hope you enjoy your new bed and thank you for your patience regarding the delivery timeframe.
Thank you,
Lauryn at Customer Care.
Welcoming staff (Reuben) who was very…
Welcoming staff (Reuben) who was very knowledgeable about their products. We didn’t feel pressured or rushed to buy anything. Attentive and considered the needs of my Mother-in-law.
17 września 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Poole692
We appreciate you sharing your experience. We're happy to hear that our staff was welcoming, knowledgeable, and attentive to your Mother-in-law's needs, and that you didn't feel rushed.
Thank you,
Lauryn at Customer Care.
Excellent customer service received in…
Excellent customer service received in the Poole branch. It was a pleasure deciding which bed to buy with guidance from super helpful salesman John. Nothing was too much trouble… help with measurements and advice on different types of ottoman beds, materials and headboard styles. I don’t have to wait too long for delivery and the bonus was I managed to get 20% off as just caught a summer sale! Met most of staff in shop including the manager. All very friendly and helpful. I would highly recommend. Hopefully the delivery and assembly will go as smoothly as the sales experience. A big shout out to John and the team. Thank you 😊
28 sierpnia 2025
Odpowiedź od Bensons For Beds - Poole692
We're happy to hear that you had such a positive experience at our Poole branch! It's great to know that the team was so helpful in guiding you to find the perfect bed. We appreciate your kind words and hope the delivery and assembly go just as smoothly. Thank you for the recommendation, Megan at Customer Care
Odpowiedź od Bensons For Beds - Poole692
We're glad you had a good experience. Thank you for your feedback; we appreciate it a lot.
Take care,
Megan at Customer care
The assistant that helped us was…friendly, informative and very easy to chat with.
The assistant that helped us was friendly and very informative about the variety of products in the shop. He was very patient with us as we asked questions. Nothing was too much trouble. The shop was well stocked and gave us a variety to chose from and at sensible prices. We didn’t feel there was any ‘hard selling ‘ going on. It was a pleasure to shop there and we will go back.
25 sierpnia 2025
Odpowiedź od Bensons For Beds - Poole692
We appreciate your kind words! We're glad that you found our team member helpful and informative, and that you enjoyed the shopping experience. We look forward to your next visit, Megan at Customer Care
Odpowiedź od Bensons For Beds - Poole692
We're happy to hear that everything was perfect for you! Thank you for your positive feedback; it truly means a lot to us, Megan at Customer Care
Tim wad a great helpful salesman who…
Tim wad a great helpful salesman who made our purchase easy
9 sierpnia 2025
Odpowiedź od Bensons For Beds - Poole692
Thank you for your feedback! We're so glad that Tim could make your purchase experience smooth and stress-free. We strive to provide excellent customer service and we're happy to hear we achieved that with you. We appreciate your business and hope to see you again soon, Megan at Customer Care
Good selection of beds & able to try…
Good selection of beds & able to try out mattresses. Friendly, knowledgeable staff who gave good advice. No pressure to decide quickly.
6 sierpnia 2025
Odpowiedź od Bensons For Beds - Poole692
Thank you for your positive review! We take pride in our wide selection of beds and our friendly, knowledgeable staff who prioritize your comfort. We're glad you had a pressure-free experience while finding the perfect mattress, Megan at Customer Care
Odpowiedź od Bensons For Beds - Poole692
Thank you for your kind words! We pride ourselves on providing top-notch service from start to finish. It was our pleasure to assist you with your purchase and we hope to continue exceeding your expectations with future deliveries, Megan at Customer Care
Rating: 5/5 – Highly Recommended!
From the moment I stepped into the Benson for Beds store, I was thoroughly impressed by the level of service. The team, led by Paul was incredibly welcoming and helpful, guiding me through the options and helping me choose the perfect bed for my needs. I could immediately tell they knew their stuff!
As delivery day approached, I was kept well-informed about the schedule. Gary and his colleague made sure I knew the exact date and time of delivery via both phone calls and text messages – I felt completely in the loop.
When delivery day finally arrived, I received a courtesy call letting me know the ETA. True to their word, the delivery team arrived on time, and right from the start, I was greeted with smiles and a professional, friendly attitude. They made the entire process so easy, even though my new bed had to be carried up to a bedroom at the top of the house. No complaints, just great service.
They placed my bed exactly where I wanted it and made sure everything was set up perfectly. The whole experience was stress-free, and I can honestly say I couldn’t have asked for a better service.
A huge thanks to Gary and the team for making my day so special! I hope they enjoyed the coffee and biscuits I made for them as a small token of appreciation. I highly recommend Benson for Beds to anyone looking for a smooth, hassle-free purchase and delivery experience.
5 sierpnia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Poole692
Thank you for taking the time to share your experience at Benson for Beds! We are delighted to hear that our team, led by Paul, provided you with such exceptional service. Thank you for recommending us and for the delicious treats, we truly appreciate your business and hope you enjoy your new bed, Megan at Customer Care
The salesman Lee was knowledgeable…
The salesman Lee was knowledgeable about the products in store, and helped us with his honest opinion. Even though we weren’t sure, he left us to think which is good because we don’t like pushy salesperson. We left the shop and tried other places but Lees advice came back and we completed our purchase with you.
1 sierpnia 2025
Odpowiedź od Bensons For Beds - Poole692
Thank you so much for your review! We pride ourselves on having knowledgeable and honest salespeople like Lee. It's our goal to provide a relaxed and pressure-free shopping experience for our customers. We're so happy you ultimately decided to trust Lee's advice and complete your purchase with us. We appreciate your business! 🙂
Bensons for beds my go too.
It was made easy and all questions answered in a way I could understand. I have heart problems and sleep apnea but since the new mattress my sleep has improved many fold. They delivery guys were extremely helpful, kind and courteous. Bensons-for-beds will be my go too.
22 lipca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Poole692
Thank you for trusting us to provide you with a comfortable and restful sleep, despite your health challenges. We're thrilled to hear that our delivery team and customer service met your expectations. We look forward to being your go-to for all your bedding needs. Sweet dreams, Megan at Customer Care
Thank you Ruben!
Ruben was informative, helpful and guided us to make the right decision with our mattress.
He was very patient, at this point I was over mattress shopping, he appreciated the honesty and remained patient and professional during the process!
22 lipca 2025
Odpowiedź od Bensons For Beds - Poole692
Thank you for taking the time to leave such a positive review, we greatly appreciate it! It's wonderful to hear that our team member, Ruben, was able to provide you with excellent service and guidance during your mattress shopping. We strive to make the process as smooth and stress-free as possible. Thank you for choosing our business, Megan at Customer Care
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