In Store - We thoroughly enjoyed trying out the new mattresses as a family in store. Our rep kindly provided colouring pencils and pages to entertain our children whilst finalising the order. The... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit C Coypool Road, Marsh Mills, PL7 4TB Plymouth, Devon, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I spoke to a member of staff immediately and was given all the information I needed to make an informed decision. Paperwork was completed quickly and in a friendly manner. I can’t fault it.
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From shop floor to delivery, then sleep. Superb service and even better quality! We were going to shop around but as soon as we laid on the bed we decided on, that was it 🤣 . My particular positive w... Zobacz więcej
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Was left to brows and the salesperson only stepped in when invited, he answered all questions without prejudice, and sorted out the order without any fuss.
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Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Plymouth748
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit C Coypool Road, Marsh Mills, PL7 4TB, Plymouth, Devon, Zjednoczone Królestwo
- 1752336707
4,8
Doskonała
412 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service
Gavin was really helpful. No pressure to buy anything. We wanted to have a look at the Simba mattresses as we've been looking at them online for a while. Gavin advised us to try them and then showed us some others that are just as good. Well we chose a Slumberland mattress that I. Our opinion was better than the Simba. Gavin also gave us a couple of extras. He was very helpful and is a credit to Bensons for beds.
16 czerwca 2025
Odpowiedź od Bensons For Beds - Plymouth748
We're glad you enjoyed your experience. It's great to hear that you found our team member helpful and informative during your visit, and that you found a mattress that suits your needs perfectly. Thank you for your positive feedback, Megan at Customer Care
Odpowiedź od Bensons For Beds - Plymouth748
Thank you so much for leaving us a 5 star review Colin. Take care, Megan at Customer Care
Staff are very helpful and…
Staff are very helpful and knowledgeable. We are very happy with the sales and customer service we received and would definitely recommend bensons for beds.
29 maja 2025
Odpowiedź od Bensons For Beds - Plymouth748
We appreciate your positive feedback! We're happy to hear that you found our staff helpful and knowledgeable, and that you're pleased with the service you received. Thank you for recommending us, Megan at Customer care
Great service!!
Great service!!! Respectful, very helpful and knowledgeable. Would definitely return for more bedding furniture.
20 maja 2025
Odpowiedź od Bensons For Beds - Plymouth748
We're happy to hear that you received great service! It's wonderful knowing our team was respectful, helpful, and knowledgeable. We appreciate your intention to return for more bedding furniture. Take care, Megan at Customer Care
Tom was very helpful and told us…
Tom was very helpful and told us honestly about the differen types of mattresses making us certain of the eventual purchase we made
10 maja 2025
Odpowiedź od Bensons For Beds - Plymouth748
Dear Mr Stewart, thank you for leaving such lovely feedback, we are so pleased you were happy with your new purchase.
Regards
Tom and the Plymouth Team
Delivery team where friendly
Delivery team where friendly, polite & professional
8 maja 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Plymouth748
Thank you for your kind words! Our delivery team takes pride in providing top-notch service and we are thrilled to hear that they exceeded your expectations. We look forward to serving you again in the future.
Tom the assistant
Tom the assistant was patient , polite , attentive , he found out what our requirements were and arranged to let me know when my goods will arrive
20 kwietnia 2025
Odpowiedź od Bensons For Beds - Plymouth748
Dear Mr Baskerville, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received.
Regards
Tom and the Plymouth Team
VERY good experienced salesman.
We me with a VERY good experienced salesman who could answer all our questions and could direct us straight to a mattress equivalent to our existing mattress and advise us on only changes we might want to make. The whole process was easy and straightforward, coupled with an amazing Easter discount, we are very satisfied customers.
21 kwietnia 2025
Odpowiedź od Bensons For Beds - Plymouth748
Dear Mrs Clench, we are so pleased you are happy with your product and the experience you have received.
Regards
Phil and the Plymouth Team
Excellent service
Excellent service. Gavin couldn't have been more helpful, he was very patient and explained everything.
22 kwietnia 2025
Odpowiedź od Bensons For Beds - Plymouth748
Dear Malcolm Thank you for leaving such lovely feedback.
Regards
Gavin and the Plymouth Team
Very efficient service
Very efficient service. Kept up to date with delivery date and time. Delivery drivers took product to room required.
9 kwietnia 2025
Odpowiedź od Bensons For Beds - Plymouth748
Thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received.
Regards
The Plymouth Team
Great customer service
Great customer service, quality products, staff are friendly and there to help if needed
9 kwietnia 2025
Odpowiedź od Bensons For Beds - Plymouth748
Thank you for your kind review! We strive to provide exceptional customer service and quality products. We always have a friendly and helpful staff ready to assist with anything you may need. We appreciate your support!
Odpowiedź od Bensons For Beds - Plymouth748
We're glad you found our team exceptional. Thank you for your positive feedback; it means a lot to us. Take care, Megan at Customer Care
Odpowiedź od Bensons For Beds - Plymouth748
Hi Richard. Thanks for taking the time to let us know about your new purchase, we are so glad you are happy.
First class service
Bensons had just the sofa bed that we were looking for and the salesman was very helpful in explaining the difference between the ones on store. After we had chosen the one we wanted we were amazed to be told delivery would be within a week. What excellent service.
28 marca 2025
Odpowiedź od Bensons For Beds - Plymouth748
Hi Cherry Goldsmith, we are so pleased you are happy with your product and the experience you have received.
Thank you for the amazing review, Plymouth Store
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Not pushy or trying to sell you something you don't want. Listened to our requirements and advised us clearly. Would use again.
25 marca 2025
Odpowiedź od Bensons For Beds - Plymouth748
Hi Helen Rowlings, we are so pleased you are happy with your product and the experience you have received.
We were so happy to wander around the…
We were so happy to wander around the shop without being pestered until we needed help. Darren was very informative and helped us find the ideal bed and bed head. He was very friendly but at the same time professional.
17 marca 2025
Odpowiedź od Bensons For Beds - Plymouth748
We're happy to hear that you enjoyed your shopping experience with us. We appreciate your positive feedback regarding the assistance you received in finding the perfect bed. Thank you, Megan at Customer Care
We purchased a headboard and divan base…
We purchased a headboard and divan base from the clearance area of the shop recently. Regardless of the fact that the items were from the clearance area, we still received a fantastic and professional service from the two employees that we spoke to.
13 marca 2025
Odpowiedź od Bensons For Beds - Plymouth748
We're glad you enjoyed your experience and appreciate you sharing your positive feedback. It's great to know you received fantastic and professional service even when purchasing clearance items. Thank you, Megan at Customer Care
Odpowiedź od Bensons For Beds - Plymouth748
Hi Paul Bradley Thank you for leaving such lovely feedback.
Staff friendly
Staff friendly, knowledgeable and seems to offer special deals when available
11 marca 2025
Odpowiedź od Bensons For Beds - Plymouth748
We appreciate your positive feedback! We're happy to hear that you found our staff friendly and knowledgeable, and that they offered you deals. Thank you, Megan at Customer care
Help and advice from Philip was…
Help and advice from Philip was excellent not pushy gave us time to think about our options before making purchase.
8 marca 2025
Odpowiedź od Bensons For Beds - Plymouth748
We're happy to hear that the guidance provided was helpful and allowed you to consider your choices. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.