We went to the Botley Road branch in Oxford. We were tended to by Christelle whom was very very helpful, friendly and helped us from start to finish to buy 3 beds, with mattresses. After h... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 5 Botley Road Retail Park, Botley Road, OX2 0HA Oxford, Oxfordshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The display of beds in the shop made trying them out and choosing our favourite very pleasant and easy. Kurtis was extremely helpful and friendly to us which made the whole experience easy and enjoyab... Zobacz więcej
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The sales staff were very friendly and helpful; text messages kept me informed about my order; the delivery guys called the night before delivery - I was first on their list; phone call half an hour b... Zobacz więcej
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I had expert help from Max which was much needed and appreciated. With such a large range of mattresses and bed frames I cannot imagine making a decision alone! Everythong well explained and chance to... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Oxford680
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, Zjednoczone Królestwo
- 1865202795
4,9
Doskonała
283 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
Kurtis was very helpful and knowledgeable, he answered all our questions that we needed to know to make the right decision
3 grudnia 2025
Odpowiedź od Bensons For Beds - Oxford680
We're happy to hear that our team member's expertise helped you make an informed decision. We appreciate you taking the time to share your positive experience!
– Thank you, Jess- Team Bensons
Kurtis was excellent in the showroom
Kurtis was excellent in the showroom. Clearly has a deep knowledge of mattress and was able to discuss in detail everything about mattresses. He sold me my last mattress 8 years ago, my newly purchased mattress and I'll be back for my next when needed. Thank you for making the process simple and personable, Kurtis.
27 listopada 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Oxford680
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Good honest advice and good offers
25 listopada 2025
Odpowiedź od Bensons For Beds - Oxford680
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Outstanding Service from Start to Finish
Overall, my experience was excellent. From the first person I spoke to, right through to the delivery and the advice I received about the build, I genuinely felt like a valued customer. The product itself is great, but what truly makes it stand out are the amazing employees who sell it and deliver it. Fantastic staff all around
28 listopada 2025
Odpowiedź od Bensons For Beds - Oxford680
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
First Class Service
Went into the benson for beds store in Oxford retail park just to try out a king size mattress. Ended up buying a whole super king size Bed!
The service and advice provided by Kurtis was first class.
23 listopada 2025
Odpowiedź od Bensons For Beds - Oxford680
We’re thrilled to hear Kurtis provided first-class service and advice during your visit to our Oxford store! It sounds like you made an amazing upgrade – a super king bed is a fantastic choice for comfort. Thank you for sharing your experience and recommendation! 💜
Thank you for your positive review – Lauryn at Customer Care
Awesome from store to delivery and…
Awesome from store to delivery and install. Very professional advice and expertise.
13 listopada 2025
Odpowiedź od Bensons For Beds - Oxford680
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Excellent service from Cristelle
Excellent service from Cristelle - knowledgeable, witty and not pushy.
2 listopada 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Oxford680
We appreciate your positive feedback! We are so glad you found our service knowledgeable and witty. Thank you for sharing your experience,
Megan at Customer Care!
Lloyd in Oxford was informative and…
Lloyd in Oxford was informative and helpful. He sought to understand our needs and explained options available to narrow down our choice. I’d planned to go to another retailer afterwards but was so satisfied here I made a purchase.
1 listopada 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Oxford680
We're happy to hear that you had such a positive experience! It's great to know that our team member was so helpful in understanding your needs and guiding you through the selection process. Thank you for your purchase and your kind words,
Megan
Customer Care Team
Well done Christelle!
The salesperson, Christelle, was well-informed, helpful but not pushy, had excellent advice, and, when we made our decision, took us through the details of the invoice meticulously.
27 października 2025
Odpowiedź od Bensons For Beds - Oxford680
We're happy to hear that the salesperson was so helpful and informative! We appreciate you taking the time to share your positive experience.
See you next time! Megan at Customer Care 😊
Good advice and service
Good service in the store very helpful and a good price
21 października 2025
Odpowiedź od Bensons For Beds - Oxford680
We're happy to hear that you received helpful service and a good price in our store. Thank you for your positive feedback; we appreciate it.
Thanks for choosing us – we hope to serve you again,
Megan at Customer Care
Happy customer
I ordered a new bed in store with the help of a lovely lady whose name I can’t remember (sorry), she was really patient with me and didn’t mind me changing my mind five minutes after placing my order. The delivery drivers Jaris(?) or James(?) and Chichi were great at letting us know in advance when they were coming and assembling our bed. Thank you so much
23 sierpnia 2025
Odpowiedź od Bensons For Beds - Oxford680
Thank you so much for your kind words! We're so glad our in-store team made your experience enjoyable and that our delivery drivers kept everything smooth and stress-free. It’s wonderful to hear how patient and helpful everyone was.
Thank you for an amazing review – Lauryn at Customer Care 💜
We knew what we wanted and just needed…
We knew what we wanted and just needed to take one more look at the sofa bed to make sure. The member of staff was very friendly and helped us purchase our chosen item
20 października 2025
Odpowiedź od Bensons For Beds - Oxford680
We're thrilled you found just what you were looking for—and that our friendly team could help make the final decision a breeze. Enjoy your new sofa bed!
Thank you for your review – Lauryn at Customer Care 💜
Christelle was welcoming
Christelle was welcoming, knowledgeable and super-helpful
18 października 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Oxford680
We're happy to hear that you found our team member to be so helpful and knowledgeable! Thank you for your positive review! – Lauryn at Customer Care 💜
Cristal and Kurtis were both very…
Cristal and Kurtis were both very helpful in the Botley store.
20 października 2025
Odpowiedź od Bensons For Beds - Oxford680
We're happy to hear that you found our team members helpful during your visit to the Botley store. Thank you for your positive feedback,
Megan at Customer Care
10/10 customer service!
We popped in at the weekend to the Botley Road store in Oxford to get a new mattress (it was a bonus that they had an offer on of 25% off). A member of staff called Kurtis approached us and welcomed us. He was brilliant - very friendly and very knowledgeable! He wasn't a typical 'pushy salesman' at all and gave us time and space on our own to look around. We went ahead with our purchase and this was all down to Kurtis for being so helpful and just a genuinely nice guy!
5 października 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Oxford680
Thank you for sharing your experience! We’re delighted to hear Kurtis provided friendly, knowledgeable, and pressure-free service. We’ll be sure to pass on your kind words!
Thank you,
Megan at Customer Care
The salesman was very friendly
The salesman was very friendly, and went out of his way to help track the bed down we saw on the internet.
17 września 2025
Odpowiedź od Bensons For Beds - Oxford680
We're happy to hear that our salesman was friendly and helpful in finding the bed you wanted. We appreciate you taking the time to leave us this feedback!
Thank you,
Lauryn at Customer Care.
Attention to Detail
Good choice of products at reasonable prices. Care and attention to detail shown by salesperson (Christelle).
14 września 2025
Odpowiedź od Bensons For Beds - Oxford680
Thank you for your kind words! Our team strives to provide top-quality products at affordable prices, and we're so glad that Christelle was able to assist you with care and attention. We appreciate your feedback and look forward to serving you again soon!
Odpowiedź od Bensons For Beds - Oxford680
We appreciate your positive feedback! We are so glad that our sales team gave great help and advice. Thank you for your review.
Take care,
Megan at Customer Care
Excellent service,and excellent advice.
Both members of staff who served me were extremely helpful, and went above and beyond helping me .The bed I first ordered I changed my mind,but they helped me change my order to the new bed I chose.
Extremely helpful staff,,can't praise them enough.10 out of 10 service.
3 września 2025
Odpowiedź od Bensons For Beds - Oxford680
We appreciate you taking the time to share your positive experience. We're so glad to hear that our team members were helpful and accommodating when you changed your order. It's fantastic knowing we provided you with excellent service!
Take care,
Megan at Customer Care
Brilliant service in store and at…
Brilliant service in store and at delivery. Flexible moving dates.
22 sierpnia 2025
Odpowiedź od Bensons For Beds - Oxford680
We're glad you enjoyed your experience with our flexible moving dates and brilliant service in-store and at delivery. Thank you for the feedback, Megan at Customer Care
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