Visited the Orpington store today and were delighted with the service provided by Nick Adams. Clearly very knowledgeable, Nick took his time to show us all the options available without being at all... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG Orpington, Kent, GB
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Zobacz, co mówią recenzenci
I found the Divan Set I wanted on the Benson's website and visited the Orpington store to check it out and hopefully make the purchase. The Sales person and manager were very helpful and we soon agree... Zobacz więcej
Reakcja na opinię
Tom in the Orpington branch was great, very patient and showed us all the items we were interested in and also suggested better options for our needs. He was very friendly and knowledgeable. I didn't... Zobacz więcej
Reakcja na opinię
Paul at the Orpington store was extremely helpful in finding me the best mattress and TV Bed option for my needs. He answered all my questions and made the process seamless. I’d definitely recommend u... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Orpington679
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG, Orpington, Kent, Zjednoczone Królestwo
- 1689827956
4,8
Doskonała
450 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quality service in Orpington
Visited the Orpington store today and were delighted with the service provided by Nick Adams. Clearly very knowledgeable, Nick took his time to show us all the options available without being at all pushy. Confident he helped us make the right choice and look forward to delivery in a couple of weeks.
29 lipca 2026
Opinia niezależna
Very good service Nick
Very good service Nick listen to me and helped me to select what i needed answered all my questions
26 lipca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Very good experience
Very good experience. The man at Bensons was very helpful and managed to order me a king sized mattress the same mattress I bought as a double a few years ago.
23 lipca 2026
Odpowiedź od Bensons For Beds - Orpington679
We're so pleased to hear you had such a good experience! It's wonderful that our team member was very helpful and managed to order the king-sized mattress you wanted. Thank you for your feedback!
Team Bensons
Excellent service
12 lipca 2026
Odpowiedź od Bensons For Beds - Orpington679
Thank you for sharing your positive feedback. We are happy you found our service excellent.
Odpowiedź od Bensons For Beds - Orpington679
Thank you for your review! We're so pleased to hear that you found our approach informative and well-balanced. We always strive to provide a helpful experience without being pushy.
A really professional and efficient service
The customer advisor at the shop was very helpful, efficient and friendly.
I was kept informed as to the status of my order throughout.
The delivery was on schedule and the delivery crew informed me, about 45 minutes before their arrival, that they were on their way.
They were also efficient, friendly and considerate.
The whole experience was very professional and easy and I would have no reservations in recommending Bensons for Beds to others.
7 lipca 2026
Odpowiedź od Bensons For Beds - Orpington679
We're so pleased to hear you had such a professional and easy experience with us! It's wonderful that our team provided helpful, efficient, and friendly service, and that your delivery was on schedule with excellent communication. Thank you for your kind recommendation!
The bed i wanted was not available
The bed i wanted was not available. Offered an alternative at slightly lower price.Very pleased with bed.
12 lipca 2026
Odpowiedź od Bensons For Beds - Orpington679
We're glad to hear that the alternative bed offered was to your liking, even though your initial choice wasn't available. Thank you for your understanding and positive feedback.
Great service and competively priced…
Great service and competively priced beds. Very helpful staff
10 lipca 2026
Odpowiedź od Bensons For Beds - Orpington679
We're so pleased to hear you received great service and found our beds competitively priced! Thank you for highlighting our helpful staff.
The sales team at Benson's Orpington were brilliant!
I found the Divan Set I wanted on the Benson's website and visited the Orpington store to check it out and hopefully make the purchase. The Sales person and manager were very helpful and we soon agreed a final price and concluded the deal. The delivery crew kept in touch right up to delivery. The 2 delivery guys were very polite and efficient. My bedroom is in the upstairs of a converted Bungalow, with some tight corners, they managed the King sized mattress with ease!
6 lipca 2026
Odpowiedź od Bensons For Beds - Orpington679
We're so pleased to hear about your excellent experience in our Orpington store! It's wonderful that our team provided such helpful assistance and that the delivery crew managed the king-sized mattress with ease.
Team Bensons
A very helpful and knowledgeable man at…
A very helpful and knowledgeable man at the store I took his advise about my purchase and so glad I do the mattress is absolutely perfect and fantastic quality delivery guys very very polite and helpful service was perfect and store staff perfect too
6 lipca 2026
Odpowiedź od Bensons For Beds - Orpington679
We are so pleased to hear you had such a perfect experience with us! It's wonderful that you found our team helpful and knowledgeable, and that your new mattress is absolutely perfect and fantastic quality.
Paul at the Orpington store was…
Paul at the Orpington store was extremely helpful in finding me the best mattress and TV Bed option for my needs. He answered all my questions and made the process seamless. I’d definitely recommend using Bensons for Beds for your purchase.
2 lipca 2026
Odpowiedź od Bensons For Beds - Orpington679
We're so pleased to hear our team was extremely helpful in finding the best mattress and TV Bed option for your needs. It's wonderful that all your questions were answered, making the process seamless. Thank you for your recommendation!
Team Bensons
Good experience
Wide variety of mattresses to choose from. Knowledable staff who weren’t pushy or trying to upsell. Good experience overall.
1 lipca 2026
Odpowiedź od Bensons For Beds - Orpington679
We're so pleased you found a wide variety of mattresses and that our staff were knowledgeable and not pushy. Thank you for sharing your positive experience!
Team Bensons
Helpful response
There seems to be an attention to detail and I’ve been kept informed of various stages of development.
Also, the phone is answered promptly and a sensible answer is given - which is more than I can say about other firms. It’s a pity you don’t do tables & chairs as well!
26 czerwca 2026
Odpowiedź od Bensons For Beds - Orpington679
We're delighted to hear that you've been kept well-informed throughout the process and that our team has provided prompt and helpful assistance. It's wonderful to know our attention to detail has met your expectations!
Team Bensons
Great service of Max from Orpington…
Great service of Max from Orpington London Store - We had a great experience with Max at the Orpington store, who is friendly, professional and extremely helpful throughout the whole process, walked extra miles to understand our needs and offer options available. Highly recommended!
27 czerwca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Orpington679
We are so glad to hear you had such a positive experience with our team member at the Orpington store. We appreciate your kind words!
Team Bensons
Great teams, excellent service
The team in the store were brilliant when we came to purchase our mattress, so patient and helpful and answered all of our questions and volunteered info we hadnt thought of.
The delivery team were also fantastic, they communicated ahead of time, they were so polite and helpful. They took their shoes off straight away and were so efficient with the delivery and removal, honestly we couldnt have asked for a better service overall
25 czerwca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Orpington679
We're so pleased to hear about your excellent experience, from the helpful advice in-store to the smooth delivery. It's wonderful that our team provided such great service. Thank you for your kind words!
Team Bensons
Excellent service and experience
Excellent service and experience. Mark and Alan were very professional and quick.
26 czerwca 2026
Odpowiedź od Bensons For Beds - Orpington679
We're glad you had an excellent experience with our professional team. Thank you for your feedback!
Team Bensons
Really helpful salesman (Nick)…
Really helpful salesman (Nick) explained all the products fully made helpful suggestions but without any pressure and gave me time to weigh up all the different options good delivery window too not too long to wait very happy with whole retail experience
23 czerwca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Orpington679
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful suggestions without pressure, and that you're happy with the delivery. Thank you for your kind feedback.
Team Bensons
First class service and the most Classy Comfortable Bed
First class service and the most comfortable classy bed. A stress free experience the moment stepped into the store in Orpington! The delivery guys were magnificent and deserve praise for their spatial awareness skills. So respectful and friendly. I cannot recommend Benson's enough.
17 czerwca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Orpington679
We are so pleased to hear you had such a first-class, stress-free experience with us! It's wonderful that our delivery team was magnificent. Thank you for your high recommendation!
Team Bensons
Very helpful staff
Very helpful staff. They knew all about each bed/mattress and which would be suitable for both of us. Kash and Max were so helpful thank you
5 czerwca 2026
Odpowiedź od Bensons For Beds - Orpington679
We're so pleased our staff was helpful and knowledgeable in assisting you with choosing the right bed and mattress. Thank you for your kind words!
Team Bensons
Very smooth experience
8 czerwca 2026
Odpowiedź od Bensons For Beds - Orpington679
Thank you for your feedback!
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