I had a really positive experience buying my new bed, thanks to Ray! He was extremely helpful, friendly and knowledgeable, taking the time to answer all my questions and making the whole process easy... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very good salesperson. Provision of pillows for a more natural mattress test. Helpful without being pushy. Large choice of mattresses of different types & prices. Good delivery & recycling opti... Zobacz więcej
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Bensons have delivered Excellent Customer Service from the start of buying our bed to the end of delivering the bed. Many thanks to all concerned.
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A lovely experience in shop. Staff available to ask questions and advice, but no pressure sales used. Plenty of time to chat over and decide on needs. Alex was very friendly and chatty which made... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Nottingham208
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, Zjednoczone Królestwo
- 1159598967
4,8
Doskonała
666 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Bensons For Beds - Nottingham208
We appreciate your positive feedback! We are so happy to hear you enjoyed our team's service. Thank you for your support, Megan at Customer Care
Expensive and no real after sales.
I purchased an expensive bed frame and mattress- 3.5k total 13-14 months ago
It was a tv frame and had very minor issues with remotes and bed speaker doesn’t work to this day.
But my main complaint is the mattress we were advised to go for a firm one and we tried it out but over time it has hardened and become firmer leading us to back pain and neck pain most mornings.
I recently enquired with the company to see if there after sales would help us with a mattress topper to soften it but they’ve had their money and not truly interested in our comfort. Not even 2 years and I already want a new mattress but in the future when I do look for a new mattress I won’t be using bensons.
1 października 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Nottingham208
We appreciate you sharing your experience. We're sorry to hear about the issues with your bed frame, remote, speaker, and mattress firmness. We have contacted you to discuss your review further and look forward to resolving your issue.
Thank you,
Lauryn at Customer Care
Very helpful and friendly.
29 września 2025
Odpowiedź od Bensons For Beds - Nottingham208
We're glad you found our team helpful and friendly. Thank you for your positive feedback; we appreciate it!
Thank you,
Lauryn at Customer Care
Castle Marina Bensons for beds
Visited the store at Castle Marina and was assisted by Lynette no pressure listened to our requirements could not be happier with the service and can’t wait for the new bed and mattress to be delivered. Would highly recommend and a big thank you to Lynette
27 września 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Nottingham208
We appreciate you taking the time to share your experience at our Castle Marina store. We're happy to hear that our team member listened to your needs and provided a no-pressure environment. We hope you enjoy your new bed and mattress!
Thank you,
Lauryn at Customer Care
The attitude of your salesman.The…
The attitude of your salesman.The display of the furniture.
22 września 2025
Odpowiedź od Bensons For Beds - Nottingham208
We're glad you enjoyed your experience with our sales team and the furniture displays. We appreciate you taking the time to share your feedback.
Thank you,
Lauryn at Customer Care
Odpowiedź od Bensons For Beds - Nottingham208
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Best wishes,
Megan at Customer Care
Excellent salesman.
11 września 2025
Odpowiedź od Bensons For Beds - Nottingham208
Thank you for your review! Our team takes pride in providing excellent customer service and we're thrilled to hear that our salesman exceeded your expectations. We appreciate your support and look forward to serving you again.
Purchase made easy by there staff
14 września 2025
Odpowiedź od Bensons For Beds - Nottingham208
Thank you for your kind words! Our team takes pride in making the purchasing process effortless for our valued customers. We appreciate your support and look forward to serving you again soon! #CustomerSatisfaction #EffortlessBuying
Excellent delivery service
Excellent delivery service, guys were friendly and very efficient. Thank youbensons for beds. I highly recommend them.
12 września 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Nottingham208
"Thank you for choosing Bensons for Beds! We're so glad to hear that you had an excellent experience with our delivery service. Our team is always striving to provide friendly and efficient service. Thank you for recommending us!"
Great company
The whole process of buying and delivering were really good. And they have a nice after sale service as well.
12 września 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Nottingham208
Thank you for your kind words! We are thrilled to hear that you had a positive experience with both the purchase and delivery process. Our after sale service team is dedicated to ensuring customer satisfaction at all times. We appreciate your business and hope to see you again soon!
Requirements quickly identified
We were fairly certain we knew what we wanted and the assistant quickly identified the ideal mattress. We were not pressurised into buying anything more expensive.
4 września 2025
Odpowiedź od Bensons For Beds - Nottingham208
We're happy to hear that our assistant identified the ideal mattress for you so quickly. We appreciate your feedback and are glad you weren't pressured to spend more.
Best Wishes,
Megan at Customer Care
Odpowiedź od Bensons For Beds - Nottingham208
We're happy to hear that our adviser was helpful, knowledgeable, and professional. Thank you for your positive feedback, Megan at Customer Care
Alex was very helpful and pointed out…
Alex was very helpful and pointed out some key things for our choice of bed
2 września 2025
Odpowiedź od Bensons For Beds - Nottingham208
We're happy to hear that the assistance provided was helpful during your bed selection process. We appreciate you sharing your positive experience with us, Megan at Customer Care
It was the first experience for me and…
It was the first experience for me and it was great.
27 sierpnia 2025
Odpowiedź od Bensons For Beds - Nottingham208
We're happy to hear that your first experience was great! Thank you for sharing your positive feedback with us; we appreciate it.
Take care,
Megan at Customer Care
Knowledgeable shop staff and good range…
Knowledgeable shop staff and good range of mattresses available to try in store. Also good informative website to guide choice.
29 sierpnia 2025
Odpowiedź od Bensons For Beds - Nottingham208
We're happy to hear that you found our staff knowledgeable and our range of mattresses helpful, along with our informative website. Thank you for your feedback,
Megan at Customer Care
Great divan base
The after order updates were very thorough.They promised a date & delivered as planned. The delivery men were careful & helpful, delivering to our chosen room. The divan base is great. Good quality and lovely colour. The contact from the Company throughout was excellent. Very happy
4 lipca 2025
Odpowiedź od Bensons For Beds - Nottingham208
We're happy to hear that you received thorough updates and your delivery was on time. It's great to know the delivery team were careful and helpful, and that you are pleased with the divan base's quality and colour. We appreciate your feedback on our contact throughout!
Take care,
Megan at Customer care
Excellent choice- great selection
Excellent choice- good selection, price ranges from budget to luxury. We looked at them all. A lovely lady Lynette helped us, but didn’t crowd us. Lynette was knowledgeable, explaining differences, asked had we considered restrictions, opening doors, bed side cabinets etc. measured everything for us. And when we left without purchasing, was as friendly as when we arrived. We went back the next day and purchased from her! Well done Bensons more sales people like Lynette required.
27 sierpnia 2025
Odpowiedź od Bensons For Beds - Nottingham208
We're happy to hear that you had such a positive experience with our selection and service. We appreciate your kind words about our colleague; it's great to know their expertise and helpful approach made your decision easier. Thank you for your feedback, Megan at Customer Care
Excellent experience from New bed the moment we…
Excellent experience from the moment we arrived at Benson for beds. Everything explained about the bed we chose. Delivery time Excellent and delivery staff outstanding. Would chose Bensons again and highly recommend.
24 sierpnia 2025
Odpowiedź od Bensons For Beds - Nottingham208
Thank you for the positive review! We are so happy to hear that you had an excellent experience at Benson for beds. Our team is dedicated to providing excellent service and we are thrilled that it showed during your visit. We look forward to seeing you again and appreciate your recommendation. Sweet dreams on your new bed! 😊 #BensonsBeds #HappyCustomers
Salesman
Salesman, very knowledgeable when it came to choosing a new mattress, polite, gave us time to make our minds up.
Thank you 🙏
21 sierpnia 2025
Odpowiedź od Bensons For Beds - Nottingham208
We're happy to hear that you found our team member knowledgeable and helpful while selecting your new mattress. We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer Care
Great experience at Bensons .
The experience of shopping at Bensons was very nice we wasn't rushed into making a decision straight away.
The sales rep Lynette was very patient with helping us in making our decision... will definitely recommend the store.
20 sierpnia 2025
Odpowiedź od Bensons For Beds - Nottingham208
We're happy to hear that you had a nice shopping experience and that you didn't feel pressured. We appreciate your recognition of our sales representative's patience and are glad we could help. Thank you for your recommendation, Megan at Customer Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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