From purchasing to delivery, the service was brilliant! The sales staff in Northampton (sorry I can’t remember his name) was very helpful and really gave us some guidance when choosing the perfe... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 6a, St James Retail Park, NN1 1EE Northampton, Northamptonshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We talked to Paul in Northampton, a delightful, helpful and well informed man. Everything we needed we got. The delivery went smoothly and the two guys fit it to our liking in no time. Very happy all... Zobacz więcej
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Simon made the whole process of buying two beds at the weekend smooth, effortless and an absolute joy. Confident in his bed knowledge, gave us time to try beds, di not at all feel rushed, answered my... Zobacz więcej
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The gentleman we saw in the shop quickly understood what type of mattress we wanted and showed us three that he thought would be suitable. After trying them several times we picked one. We were kept... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Northampton725
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 6a, St James Retail Park, NN1 1EE, Northampton, Northamptonshire, Zjednoczone Królestwo
- 1604752432
4,8
Doskonała
246 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Arrived at local store staff …
Arrived at local store staff friendly helpful
And told us all we needed too know
22 lipca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Paul in Northampton, a delightful, helpful and well informed man
We talked to Paul in Northampton, a delightful, helpful and well informed man. Everything we needed we got. The delivery went smoothly and the two guys fit it to our liking in no time. Very happy all around, thank you.
3 lipca 2026
Odpowiedź od Bensons For Beds - Northampton725
We're so pleased to hear you had such a positive experience with our team member in Northampton! It's wonderful that they were delightful, helpful, and well-informed, ensuring you got everything you needed. We're also delighted that your delivery went smoothly and our team fitted it to your liking.
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent service and product
From purchasing to delivery, the service was brilliant! The sales staff in Northampton (sorry I can’t remember his name) was very helpful and really gave us some guidance when choosing the perfect mattress for our needs.
Delivery was great as well. It arrived on time, and the driver Charles and his assistant Chichi were very polite and helpful and they carried the mattress in the room with care.
The mattress we got was great! It was a Sealy Edendale Backcare Extra Firm Mattress and it’s a great help for my back problems.
Overall, excellent service and great product! Highly recommended ⭐️⭐️⭐️⭐️⭐️
9 lipca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Northampton725
We're so pleased to hear you had such a brilliant experience from purchase to delivery! It's wonderful that our sales team provided great guidance and that the delivery was on time with such polite and helpful service. We're especially glad the mattress is helping your back problems. Thank you for your high recommendation!
Team Bensons
Excellent service from ordering the new…
Excellent service from ordering the new mattress to the delivery.
6 lipca 2026
Odpowiedź od Bensons For Beds - Northampton725
We're so pleased to hear you received excellent service from the moment you ordered your new mattress right through to its delivery. Thank you for your kind feedback!
Invoice was confusing with item prices…Does your advertisement on returning a bed if not suitable state that there is a charge to do so??
Invoice was confusing with item prices added and removed.
5 lipca 2026
Odpowiedź od Bensons For Beds - Northampton725
We appreciate you bringing the invoice confusion to our attention regarding prices and promotional codes are stated. We will review this.
When choosing our ottoman bed we were…
When choosing our ottoman bed we were given good advice from polite staff. Delivery was a week and Delivery was on time, and they took the bed to our room.
2 lipca 2026
Odpowiedź od Bensons For Beds - Northampton725
We're so pleased you received good advice from our polite staff when choosing your ottoman bed. It's wonderful to hear your delivery was on time and the team took the bed to your room!
We were listened to and not given a…
We were listened to and not given a hard sell. All pricing options were detailed for us to choose from
18 czerwca 2026
Odpowiedź od Bensons For Beds - Northampton725
We're so glad we could provide clear options without pressure. Thank you for this wonderful feedback!
Team Bensons
We were looking for a new mattress not…
We were looking for a new mattress not sure what we wanted we were helped by Paul in the Northampton store who was very helpful and wasn't pushy he had very good knowledge of all products.
8 czerwca 2026
Odpowiedź od Bensons For Beds - Northampton725
We're so pleased our team provided helpful and knowledgeable assistance, ensuring you found the perfect mattress without feeling pressured. We appreciate your feedback!
Team Bensons
Excellent service
Excellent service. Great quality beds. Very quick set up. Delivery men Andrew and Janis were very quick and efficient and friendly and took our old mattress away.
25 maja 2026
Odpowiedź od Bensons For Beds - Northampton725
We're so pleased you experienced excellent service and appreciate your kind words about our team's efficiency and friendliness. Thank you for your feedback!
Team Bensons
Odpowiedź od Bensons For Beds - Northampton725
We appreciate your kind words.
Team Bensons - Jess
Excellent service from start to finish
Excellent service from start to finish. Could not fault the salesman or delivery people 10/10
17 maja 2026
Odpowiedź od Bensons For Beds - Northampton725
We're so glad you received excellent service from start to finish! Thank you for the 10/10 feedback.
Team Bensons - Jess
From start to finish clear precise…
From start to finish clear precise instructions from buying the bed, mattress to notifying of delivery and making up the bed and taking away the old one.
17 maja 2026
Odpowiedź od Bensons For Beds - Northampton725
We're so pleased to hear that your entire experience, from purchase to delivery and setup, was clear and precise. Thank you for your wonderful feedback!
Team Bensons
Purchase of Two Beds
Simon made the whole process of buying two beds at the weekend smooth, effortless and an absolute joy. Confident in his bed knowledge, gave us time to try beds, di not at all feel rushed, answered my many questions with much detail and a clear answer. I would certainly recommend Benson for Beds and Simon to friends and family.
2 maja 2026
Odpowiedź od Bensons For Beds - Northampton725
We're happy to hear that your experience buying two beds was smooth and effortless. It's great to know that our team member's knowledge and patience were helpful. Thank you for recommending us to friends and family!
Team Bensons
I'm happy with my 2nd purchase for my…
I'm happy with my 2nd purchase for my daughter.
30 kwietnia 2026
Odpowiedź od Bensons For Beds - Northampton725
We are so happy to hear about your positive experience with your second purchase for your daughter! Thanks for your feedback.
Team Bensons
Odpowiedź od Bensons For Beds - Northampton725
We're so glad that the advice provided was good and honest. We appreciate you taking the time to share your positive experience!
Team Bensons
Odpowiedź od Bensons For Beds - Northampton725
Thanks for your feedback—we’re so pleased everything went smoothly,
Megan | Customer Care Specialist✨
What we wanted and within budget.
When we visited the store, we said what our budget was, we were shown only what was within our budget, those over our budget were mentioned but we didn't feel pressure to go over. We were also given time to try and discuss the pros and cons of each product.
30 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Northampton725
Thank you for your lovely feedback! We’re really pleased you felt comfortable sharing your budget, had the freedom to explore options, and were given time to properly weigh up what worked best for you — that’s exactly how it should be.
Thank you for your positive review - Lauryn at Customer Care 💜
Odpowiedź od Bensons For Beds - Northampton725
That’s great to hear — we’re so pleased your order and delivery were spot on!
It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan | Customer Care Specialist!💜
Simon was very informative
Simon was very informative, he wasn't too pushy and guided us through the choices available.
We left feeling pleased with our purchase.
6 kwietnia 2026
Odpowiedź od Bensons For Beds - Northampton725
Thank you for your feedback! 😊 We’re really pleased to hear Simon was informative, guided you through the options without any pressure, and helped you leave feeling happy with your purchase. We’ll be sure to pass this on to him!
Thank you for choosing us,
Megan | Customer Care Specialist💜
Odpowiedź od Bensons For Beds - Northampton725
Thank you! 😊 We’re really pleased to hear you’re happy with the bed quality and found the staff very good. Your feedback is much appreciated,
Megan | Customer Care Specialist💜
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.