From the minute we walked into the metro centre Gateshead store Tony was most helpful and very professional. He took the time to show us round the show room, pointed out bensons 3 step promise/guarant... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 7 Metro Retail Park, NE11 9XU Gateshead, Tyne And Wear, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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I was let down by a another reputable bed company, so had to find another bed with quick delivery time. Louise was so knowledgeable and spent time going over different options with me, giving me ad... Zobacz więcej
Your delivery/installation team were outstanding, diligent, worked-clean, explained everything related to the bed! I cannot praise them highly enough Michael and Paul were great and worked as a... Zobacz więcej
Plenty time to browse around the shop without getting hasled by sales people. Louise was on hand to answer any questions and give advice if needed. Bed we ordered is very comfortable and delivery dri... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Metro Centre279
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 7 Metro Retail Park, NE11 9XU, Gateshead, Tyne And Wear, Zjednoczone Królestwo
- 1914606158
4,9
Doskonała
523 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service
From the minute we walked into the metro centre Gateshead store Tony was most helpful and very professional. He took the time to show us round the show room, pointed out bensons 3 step promise/guarantee as well as helping us decided what items would be best for us based on our needs and budget. Nothing felt forced or pushy and we were delighted to come out having bought everything that we needed. He is a credit to the bensons for bed company
29 lipca 2026
I was let down by a another reputable…
I was let down by a another reputable bed company, so had to find another bed with quick delivery time.
Louise was so knowledgeable and spent time going over different options with me, giving me advice on what was best for my needs. I really appreciated her help.
10 lipca 2026
The Bensons Delivery Team Were Excellent
Your delivery/installation team were outstanding, diligent, worked-clean, explained everything related to the bed!
I cannot praise them highly enough Michael and Paul were great and worked as an team
They were spot-on, from the initial telephone call on the road until the left!
28 lipca 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Delivered when said
Delivered when said. Was built in the room staff polite snd efficient
25 lipca 2026
Odpowiedź od Bensons For Beds - Metro Centre279
Hello Mrs Hartness,
Thank you for your lovely review! We're delighted to hear your delivery arrived as promised and that our team was polite, efficient, and able to assemble everything in your room. We really appreciate your feedback and hope you enjoy your new purchase,
Bensons for Beds!💖
Helpful staff
Lots of help from Neal in store. No pressure but very knowledgeable. I was shown a number of options till i finally chose the most suitable for me. His help was invaluable.
23 lipca 2026
Odpowiedź od Bensons For Beds - Metro Centre279
Thank you for your wonderful review! We're delighted to hear that Neal was able to provide such helpful and knowledgeable support during your visit.
We'll be sure to pass on your kind words to Neal, who will be thrilled to hear that his help was invaluable. Thank you for choosing us, and we hope you enjoy your new purchase for many years to come! 😊
Great service from your salesman
Great service from your salesman, he showed us the mattress that would be best for us. It was delivered when time was stated and put into the room.
19 lipca 2026
Odpowiedź od Bensons For Beds - Metro Centre279
We're delighted to hear our salesman provided great service in helping you choose the perfect mattress. It's wonderful that your delivery was on time and placed in your room!
Thank you for your positive review - Lauryn at Customer Care 💜
Staff at the store was great providing…
Staff at the store was great providing information on the different types of beds
7 lipca 2026
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased to hear that our staff provided great information on the different types of beds. Thank you for your wonderful feedback!
Team Bensons
Excellent experience with Bensons for…
My overall experience with Bensons for Beds was excellent from start to finish. All the staff I spoke to were professional yet friendly, polite and very helpful. The delivery service was great. This isn't the first time I have bought items from Bensons for Beds and it certainly won't be the last.
30 czerwca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased to hear you had an excellent experience with us from start to finish! It's wonderful that our staff were professional, friendly, polite, and very helpful, and that our delivery service was great. We look forward to welcoming you back again!
Team Bensons
Buying my first home experience getting the bed
I believe his name was Neil who took us around and showed us beds and got us on this bed monitoring our sleep patterns and getting us us the best fit for us. This was our first time shopping for a bed and I would come back here due to him
The delivery service was amazing. They helped put it in. They were amazing. Respectful of my home. Even courteous enough to take their shoes off. I would 100% recommend them
30 czerwca 2026
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such helpful assistance, guiding you to the best fit for your sleep. We're also glad the delivery service was amazing, respectful, and courteous. Thank you for your positive feedback!
Team Bensons
Great staff in Metrocentre Store
Great staff in Metrocentre Store, really friendly and professional and delivery was just as good. Lovely lads delivering, polite and professional
13 lipca 2026
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased to hear that our staff in the Metrocentre store were friendly and professional. It's wonderful that your delivery experience was just as good, with polite and professional delivery lads!
The guy who dealt with us was very…
The guy who dealt with us was very friendly . Helpful , and informative. Iam physically disabled and he pointed out beds that would be too low for me. We where made very welcome
11 lipca 2026
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased to hear our team was friendly, helpful, and informative, making you feel very welcome. We appreciate your kind words!
Team Bensons
Fantastic in store experience
Fantastic in store experience, Paul was so knowledgeable about the products, helpful and a fantastic experience. Delivery was quick and friendly, exactly as described, it really was excellent beginning to end.
28 czerwca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased you had such a fantastic in-store experience and that our team member was knowledgeable and helpful. It's wonderful that your delivery was quick, friendly, and exactly as described, making for an excellent experience from beginning to end.
Extremely helpful
They were extremely helpful and knowledgeable about the products they were selling. The delivery service was exceptional
5 lipca 2026
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased our team was helpful and knowledgeable about our products, and that your delivery service was exceptional. Thank you for your kind feedback!
Louise and her colleague were very…
Louise and her colleague were very helpful. Got exactly the mattress I needed even though not a huge amount of choice for adjustable beds. A bit pricey but you get what you pay for, including an 8 year guarantee on everything plus life time manufacturing fault guarantee.
7 lipca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased to hear that our colleagues were very helpful and that you found exactly the mattress you needed. It's wonderful that you appreciate the quality and guarantees provided. Thank you for your kind feedback!
Great experience
Louise the store assistant was very helpful but not pushy at all. She was very attentive and informative.
5 lipca 2026
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased to hear our store assistant was helpful and attentive without being pushy. Thank you for your kind feedback!
Delivery on time
Delivery on time, bed was assembled in a good time, staff were really professional, great customer service
29 czerwca 2026
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased your delivery was on time and your bed was assembled efficiently. It's wonderful to hear our staff were professional and provided great customer service!
Team Bensons
Superb
All parts of this process -from buying the bed and getting expert advice to getting delivery- have been excellent. Good price, great service and excellent communication throughout. Thank you!
26 czerwca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased to hear that your entire experience, from expert advice to delivery, was excellent. Thank you for your kind words!
Team Bensons
Excellent service
Excellent service. Friendly professional and knowledgeable salesman who explained everything in a straightforward manner that was easy to understand.
24 czerwca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased you received excellent service from our professional and knowledgeable team. We appreciate your kind feedback!
Team Bensons
The delivery service from Nick and his…
The delivery service from Nick and his assistant Steven was excellent from start to finish. They were friendly, professional, and handled the delivery of my bed and mattress with great care. They arrived on time, kept me informed throughout the process, and were respectful of my home. Both were efficient and helpful, making the whole experience smooth and stress-free. I am very pleased with the service they provided and would highly recommend them. Thank you, Nick and Steven, for a fantastic delivery experience.
14 czerwca 2026
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased to hear you had such a positive delivery experience! It's wonderful that our team provided excellent service, handling everything with care and keeping you informed. Thank you for your kind words and recommendation!
Team Bensons
Amazing experience from start to…
Amazing experience from start to finish. From the shop lads to the delivery lads, they were fantastic.
17 czerwca 2026
Odpowiedź od Bensons For Beds - Metro Centre279
We're so pleased you had an amazing experience from start to finish. Our team strives for fantastic service. Thank you!
Team Bensons
Doświadczenie Trustpilot
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