We were greeted by a lovely lady called Gail in the Mansfield branch and she made our experience of choosing a bed most enjoyable.
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Lokalizacja
Zmień lokalizacjęUnit 6 Portland Retail Park, NG18 1HA Mansfield, Nottinghamshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Firstly Jordan was very helpful and knowledgeable about the mattresses we were after. He gave us time to browse but was available when we wanted to ask any questions. Ordering was simple too. Can't fa... Zobacz więcej
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Experience started in store in Mansfield where I spoke to Emma about the sort of bed I was looking for and the dimensions that would fit that space. Emma sorted me a quote and once I had decided to go... Zobacz więcej
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Great service from everyone the shop the delivery everything was easy and smooth. I would definitely use Benson for Beds again
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Informacje dotyczące firmy
O Bensons For Beds - Mansfield501
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 6 Portland Retail Park, NG18 1HA, Mansfield, Nottinghamshire, Zjednoczone Królestwo
- 1623428533
4,8
Doskonała
765 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Bensons For Beds - Mansfield501
Thank you for your feedback Mr Fox! We’re delighted to hear our staff were very helpful—that’s exactly what we aim for every day!
Take care,
Megan at Customer Care
The staff were great and explained…
The staff were great and explained everything and took me around the shop,I was very impressed, Gail was great and very knowledgeable, 😄
28 grudnia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Mansfield501
We're happy to hear that our staff provided such great service! It's wonderful you felt well-informed and supported during your visit. Thank you for your positive review – Lauryn at Customer Care 💜
Thank You Gail !!
Thank You Gail !!
We have waited months to order our bed to make sure it was right for us, Gail had given us the swatch to make sure the colour was right as we had recently had fitted wardrobes installed, looking forward to the bed arriving soon hopefully it won’t be long, thank you to the staff at Mansfield and especially Gail for the exceptional service xx
30 grudnia 2025
Odpowiedź od Bensons For Beds - Mansfield501
We're happy to hear that you had such a positive experience and that our team could assist you with your order. We appreciate your patience and hope you enjoy your new bed! Thank you for your positive review – Lauryn at Customer Care 💜
Made very welcome.
Made very welcome.
The sales person rang us back on the day promised with the 25% deal.
29 grudnia 2025
Odpowiedź od Bensons For Beds - Mansfield501
We're happy to hear that you felt very welcome and received the promised call regarding the deal. Thank you for your positive review – Lauryn at Customer Care 💜
Odpowiedź od Bensons For Beds - Mansfield501
We appreciate your positive feedback and are happy to hear that you received good service in our shop. Thank you for your positive review – Lauryn at Customer Care 💜
From stepping into the store we felt…
From stepping into the store we felt very comfortable the knowledge of the staff was second to none
We experienced the test mattress to find our perfect comfy mattress this was really helpful we were then shown all the different options for us the delivery was straightforward and very well informed the delivery men we’re respectful and efficient I would definitely buy another product from benson for beds
21 grudnia 2025
Odpowiedź od Bensons For Beds - Mansfield501
We're happy to hear that you felt comfortable in our store and found our staff's knowledge exceptional. It's great to know that the mattress test and delivery process were helpful and efficient. Thank you for your positive feedback,
Megan at Customer Care
Delivery is extremely poor
The store staff are really nice and let you shop in peace if you want and if you need to ask any questions, they’re happy to help. But I’m totally disgusted with the delivery presses. Ordered a bed to come for the 18th of December and got an email today to say that it won’t be delivered now until the 27th of January over a month away. And what’s also really annoying as the fact that they didn’t tell me until the day before the delivery.
17 grudnia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Mansfield501
We appreciate your feedback and are sorry to hear about the delivery delay and late notification. We'll review this situation to prevent similar issues. We have requested your order details via this review. Please supply these as soon as you can so we can contact you and help further.
Thank you for your patience,
Megan at Customer Care
Really excellent customer service from…
Really excellent customer service from bensons in Mansfield
3 grudnia 2025
Odpowiedź od Bensons For Beds - Mansfield501
We appreciate you sharing your positive experience! We are so glad to hear you received excellent customer service. Thanks for your support.
Quick and simple
Gail was great, helped us find what we needed and made the payment process easy.
2 grudnia 2025
Odpowiedź od Bensons For Beds - Mansfield501
We're happy to hear that you had such a positive experience. It's great to know the assistance provided was helpful and the payment was easy. Thanks!
Odpowiedź od Bensons For Beds - Mansfield501
We appreciate your positive feedback. We're happy to hear that you found our service helpful and informative.
Made a call to bensons to see if they…
Made a call to bensons to see if they had the mattress I needed and they had it went striaght to store collected and was greeted by a young lady who was very polite and very friendly help me sort order and load car absolutely brilliant
20 października 2025
Odpowiedź od Bensons For Beds - Mansfield501
We're happy to hear that you found the mattress you needed and that our staff was helpful and friendly during your visit. We appreciate you taking the time to share your positive experience!
The staff members was very welcoming
The staff members was very welcoming, friendly & helpful.
23 listopada 2025
Odpowiedź od Bensons For Beds - Mansfield501
We’re so pleased to hear our team made you feel welcome and provided friendly, helpful service! Creating a positive experience is always our goal. 💜
Thank you for your positive review – Lauryn at Customer Care
Great professional service
24 listopada 2025
Odpowiedź od Bensons For Beds - Mansfield501
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us.
Until next time, take care,
Megan at Customer Care!
Gail was brilliant!
Gail was brilliant!! Very helpful friendly.id definitely give her a pay rise.id sooner deal with her than the poor customer service.
Thanks Gail Xx
16 listopada 2025
Odpowiedź od Bensons For Beds - Mansfield501
We’re so happy to hear Gail made such a brilliant impression! Helpful and friendly service is what we strive for every day, and we’ll be sure to share your lovely feedback with her. 💜 Thank you for your positive review – Lauryn at Customer Care
The fact that your staff are user…
The fact that your staff are user friendly and very knowledgeable and helpful and take into account individual needs.
24 października 2025
Odpowiedź od Bensons For Beds - Mansfield501
Thank you so much for your kind words! We’re thrilled to hear that our team’s friendly approach and expertise made a positive impact. We always strive to tailor our support to each individual’s needs, so your feedback means a lot to us. 💜
Thank you for your positive review Anne – Lauryn at Customer Care
Great staff with a good sense of…
Great staff with a good sense of humour. Never knew buying a mattress could be so much fun.
19 listopada 2025
Odpowiedź od Bensons For Beds - Mansfield501
We’re so glad to hear our team made mattress shopping enjoyable! A good sense of humour and great service go hand in hand, and we’re thrilled you had such a positive experience. 💜
Thank you for your positive review – Lauryn at Customer Care
Very helpful and friendly staff.
15 listopada 2025
Odpowiedź od Bensons For Beds - Mansfield501
We appreciate you letting us know that our staff was helpful and friendly! We are so glad you had a positive experience,
Megan at Customer Care
The sales staff.
9 listopada 2025
Odpowiedź od Bensons For Beds - Mansfield501
Thank you for your feedback! We’re delighted to hear the sales staff provided great service. We’ll be sure to share your kind words with the team!
- Megan at Customer Care
In shop sarah was great helping me go…
In shop sarah was great helping me go from one bed to another and back again and talking about the mattress and price
The email and text messages were good information about delivery date time and saying I will get a phone call before delivery
The delivery men Emilian and josh was friendly and helpful
14 listopada 2025
Odpowiedź od Bensons For Beds - Mansfield501
We appreciate you sharing your experience! We're happy to hear that our team was helpful while assisting you with your purchase. It's also great to know that the delivery updates were useful and the delivery team was friendly and helpful.
We're always here if you need anything else,
Megan at Customer Care
got good staff helping customer sorting…
got good staff helping customer sorting out thing they wanted She was very good staff helping me 10 out of 10
13 listopada 2025
Odpowiedź od Bensons For Beds - Mansfield501
We're happy to hear that our staff provided excellent assistance and met your needs. We appreciate you!
Hope to see you again in the future,
Megan at Customer Care!
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