Great company to do business with very helpful and listened to my sleep problems and recommended a mattress which seemed appropriate at the time, but unfortunately i ended up with pain in my joints. T... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 8a Birstall Shopping Park, Birstall, WF17 9DT Leeds, Yorkshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Generally a brilliant, seamless experience. The delivery drivers were great, very friendly and helpful. The store assistant we dealt with was also great and helpful, however when we initially walked i... Zobacz więcej
Reakcja na opinię
Sonia at birstall was excellent and patient. We never felt pressured and left feeling we had been guided to the right bed and mattress.
Great staff in store, listened to my needs and recommended sleep test mattress machine. Kept recommend mattress to my budget. Fast efficient service. Delivery driver confirmed date and time the day be... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Leeds673
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, Zjednoczone Królestwo
- 1924422381
4,8
Doskonała
565 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Bensons For Beds - Leeds673
We appreciate your positive feedback! We are so glad our staff was friendly, knowledgeable, and professional during your visit. Thank you - Stewart - Team Bensons
Kelly the assistant was so…
Kelly the assistant was so knowledgeable and helpful.
And gave good advice, couldn't fault her.
8 grudnia 2025
Odpowiedź od Bensons For Beds - Leeds673
Thank you for your lovely feedback Patricia! We’re thrilled Kelly provided such helpful and knowledgeable service.
We’d love to serve you again in the future.
Megan at Customer Care
Great service and product
Great service, helpful and friendly staff and the beside cabinets we bought are lovely looking, well put together and are amazing with the strip light and usb charger.
5 listopada 2025
Odpowiedź od Bensons For Beds - Leeds673
Thank you for your fantastic feedback Rosemary! We’re thrilled you love your new bedside cabinets and that our team made your experience so positive.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Sales team was knowledgeable
Sales team was knowledgeable, a people person, Give you enough time to choose
13 listopada 2025
Odpowiedź od Bensons For Beds - Leeds673
We're happy to hear that our sales team's knowledge and patience helped you. Thank you for your positive feedback; we appreciate it!
– Thank you, Jess- Team Bensons
Knowledgeable salesman
Mo was very knowledgeable and able to advise which would be the best matress, taking into consideration our differing needs. He gave us plenty of time to decide which mattress we wanted. Never pushy.
25 listopada 2025
Odpowiedź od Bensons For Beds - Leeds673
We appreciate you sharing your positive experience! We are so happy to hear that our team member's knowledge and patience helped you find the perfect mattress to suit your individual needs.
– Thank you, Jess- Team Bensons
Amazing service! Thank you so much
After a nightmare experience with a different company, Bensons for beds have been an absolute winner!
From the shop assistant who reassured me about my worries, to the constant updates and communication, available to speak to and support and help. To the fantastic delivery team, Ryan and Karl, who were an absolute delight! Nothing has been a bother. Fast, efficient and helpful.
Thank you so much for everything.
18 listopada 2025
Odpowiedź od Bensons For Beds - Leeds673
We're happy to hear that our team provided reassurance, support, and efficient delivery after your previous experience. It's great to know that our communication and assistance were helpful. Thank you so much for your positive feedback!
– Thank you, Jess- Team Bensons
Brilliant customer service
Great customer service, spent time talking us through each stage and making sure we got the right mattress for us both. Didn’t feel pushed to choose one and shown plenty of options.
29 listopada 2025
Odpowiedź od Bensons For Beds - Leeds673
We're happy to hear that our customer service was helpful in guiding you through the selection process. We're glad you felt comfortable finding the right mattress for your needs. Thanks for your feedback!
Highly recommend the Birstall store
Highly recommend the Birstall store. Excellent service by Craig
27 listopada 2025
Odpowiedź od Bensons For Beds - Leeds673
Thank you so much for your great review, Louise! This is exactly the service we strive to give to our customers. - Team Bensons
Excellent all round experience
Excellent choice , knowledgeable staff, quality products.
24 listopada 2025
Odpowiedź od Bensons For Beds - Leeds673
Thank you for highlighting our excellent product selection and knowledgeable staff. We’re thrilled to know you found the quality and service you were looking for—it’s exactly what we strive to deliver every day.
Thank you for your positive review 💜 – Lauryn at Customer Care
Very efficient & helpful.
I had limited time when i was looking for a mattress for my son. I browsed the shop for 2 mins then approached the reception desk where a lady immediately asked if she could help.
I told her what i was looking for & my budget. She was quick efficient & helpful.
19 listopada 2025
Odpowiedź od Bensons For Beds - Leeds673
Thanks for sharing Louise! We’re so glad our team member was quick, efficient, and helpful in finding the right mattress for your son within your budget. Great to hear we could make the process stress-free! Megan at Customer Care🌟
Terrible selling goods they know to be faulty then refusing to repair them
Bought some wardrobes which they know have a technical fault on the doors. Both technicians including the one they sent out said that they know they have a fault on the doors.. there was a report done by Oliver Hartley backed up by an engineer. They now say it’s our fault because we should attach them to the wall so the fitter that they send out won’t attach them to the wall but the person who purchases them has to..
They clearly have a well rehearsed excuse as this issue apparently has been going on for over five years
4 listopada 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Leeds673
We appreciate you bringing this to our attention. We're sorry to hear about the issues you've experienced with the wardrobes and the doors. We do advise for all wardrobes to be attached to the wall for health and safety reasons. I do appreciate your comments and these will be reported back so we can improve our services.
Thank you for your review,
Lauryn at Customer Care.
Craig at the Birstall store was very…
Craig at the Birstall store was very helpful and informative.
14 listopada 2025
Odpowiedź od Bensons For Beds - Leeds673
We're happy to hear that you found our team member Craig helpful and informative! We appreciate your positive feedback and will pass this along to him.
Until next time, thank you
Megan at Customer Care
Great service
Bought wardrobes and were very impressed with the information given regarding all our options and suggestions about configuration.
Clear pricing and it didn't harm that the buy one get one half price saved us some money.
Many thanks to Kelly for all her help.
9 listopada 2025
Odpowiedź od Bensons For Beds - Leeds673
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments on our sales staff an promotions – Thank you, Anthea - Team Bensons
Great shop with fabulous choices
Great shop with fabulous choices. Very well skilled and personable staff that were able to help us choose our beds with great expertise, excellent delivery service arrived on time, set up three beds perfectly and took away all packaging. Would highly recommend Bensons for beds . Also excellent beds. Best nights sleep in years
9 listopada 2025
Odpowiedź od Bensons For Beds - Leeds673
We really appreciate the time taken to leave us this review. We trust you will continue to experience great comfort with this mattress. Thank you, Anthea- Team Bensons
Great service from Kelly so helpful and…
Great service from Kelly so helpful and friendly.
28 października 2025
Odpowiedź od Bensons For Beds - Leeds673
We appreciate your feedback! We are so glad you found our service helpful and friendly during your visit with us. Thank you, Megan at Customer Care
How to buy a bed
I was greeted and served by Craig who was extremely helpful and informative. He explained all about the differences between the beds and mattresses and I tested the mattress out on a machine. All the staff were very friendly and the payment and delivery systems were explained well. I look forward to delivery of my new bed.
31 października 2025
Odpowiedź od Bensons For Beds - Leeds673
We're happy to hear that you found our team member so helpful and informative. We appreciate you acknowledging their explanations of the differences between the beds and mattresses. We're glad the payment and delivery systems were explained well.
We hope to continue providing you with excellent service in the future,
Megan at Customer Care
Staff was excellent friendly…
Staff was excellent friendly knowledgeable was at ease immediately highly recommended bensons Mr zain was a credit to his role for the purchase and service of the bed 5 stars are just basic for service received 10 more like starting point i will be recommending bensons thank you
23 października 2025
Odpowiedź od Bensons For Beds - Leeds673
We appreciate your kind words about the team's knowledge and friendliness; it's great to know you felt at ease. We are so glad the service you received was exceptional and we appreciate your recommendation.
Thank you for your review – Lauryn at Customer Care 💜
We went in to their store and the…
We went in to their store and the guidedus to the right beds for our needs. They were delivered by 2 guys who were very good. Thanks
2 września 2025
Odpowiedź od Bensons For Beds - Leeds673
We're happy to hear that our team guided you to the perfect beds and that the delivery was excellent. Thank you for sharing your positive experience with us,
Megan at Customer Care
Odpowiedź od Bensons For Beds - Leeds673
We appreciate you letting us know you had a great experience in our store and that your delivery met your expectations.
Thank you for your review – Lauryn at Customer Care 💜
Helpful staff explained in detail…
Helpful staff explained in detail everything I needed to know. Great delivery service was very pleased. Thank you
10 października 2025
Odpowiedź od Bensons For Beds - Leeds673
We appreciate you sharing your positive experience! We're so glad to hear that our staff was helpful and that you were pleased with our delivery service.
Thank you for your review – Lauryn at Customer Care 💜
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.