We went to the Crown Point store in Leeds and were advised by Jane. We had bought a bed from Bensons before so we had a good idea of what we wanted. We were shown all the options and the benefits of e... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 2 Crown Point Rp, Junction Street, LS10 1ET Leeds, Yorkshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jill was very helpful and provided invaluable advice on the correct mattress type for us. Speedy delivery a few days after we placed our order, Steve and Nick did a great job of delivering to our new... Zobacz więcej
Craig was friendly and approachable. He made the experience of finding a mattress feel easy. We used sleep match at another branch and we were able to find a perfect mattress for both of us. Craig hel... Zobacz więcej
Outstanding service from start to finish! The entire buying process was smooth; the staff were friendly and helpful without being pushy, and delivery was right on time. The quality of the mattress is... Zobacz więcej
Informacje dotyczące firmy
O Bensons For Beds - Leeds Crown Point492
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 2 Crown Point Rp, Junction Street, LS10 1ET, Leeds, Yorkshire, Zjednoczone Królestwo
- 1132427355
4,8
Doskonała
469 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good customer service and I got what I…
Good customer service and I got what I needed
27 kwietnia 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Lovely to hear — helping you get what you need is what we’re here for!
Here’s to comfier nights and happier mornings,
Smooth process from start to finish
27 kwietnia 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Thank you! 😊 We’re so pleased everything was smooth from start to finish—just the way it should be. Enjoy & sleep well,
Megan | Customer Care Specialist💛
Great buying experience from start to…
Great buying experience from start to finish. Helpful sales staff, great communication, purchase arrived on time, friendly and efficient delivery team.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Thank you! 😊 We’re delighted everything went smoothly from start to finish—from helpful sales advice to on‑time delivery by our friendly, efficient team. Enjoy your order,
Megan | Customer Care Specialist! 🛏️
Liv answered all my questions
Liv answered all my questions . She was. Very professional.
19 kwietnia 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Much appreciated! Liv will be pleased to hear your kind feedback 👏
Looking forward to welcoming you back in the future,
Megan | Customer Care Specialist💜
Perfect shopping experience
Craig the manager was the perfect salesman. He was helpful without being pushy. He was friendly, kind and gave us the advice we needed and then gave us time to make our own choice. I left the shop feeling confident I had made the right choice and look forward to the delivery of my new bed.
17 April 2026
20 kwietnia 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Thank you for the wonderful review! We’re delighted to hear Craig made your experience so positive and pressure‑free. We’re glad you felt confident in your choice and hope you love your new bed!
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist💤
The service from Liv in the Showroom at…
The service from Liv in the Showroom at Crownpoint Leeds was excellent,she answered all our questions with confidence and ensured we purchased the correct bed for our needs.
The Delivery guys were great too and carried out the delivery and assembly of our new bed quickly and with little disruption to us.Excellent service.
17 kwietnia 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Thank you for the wonderful feedback! 😊 We’re delighted to hear Liv in our Crownpoint Leeds showroom took such great care in helping you find the perfect bed. It’s also great to know the delivery team made everything quick and hassle‑free. Enjoy your new bed,
Megan | Customer Care Specialist 🛏️✨
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Staff like that are what make bed shopping a pleasure! We’re so happy the team helped you find the perfect bed — enjoy every comfy moment.
Thank you for your positive review - Lauryn at Customer Care 💜
The staff is nice and could provide…
The staff is nice and could provide advice according to my needs. She is patient and could explain in details.
11 kwietnia 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
We appreciate your feedback! We're so happy to hear that our staff was nice, patient, and provided helpful advice tailored to your needs with detailed explanations.
Team Bensons
Great way of buying a bed suited to your own needs.
After browsing in the shop I ordered a replacement double bed including the mattress. In deciding on options I was given considered advice by Jane on the most suitable options for me personally. It was a positive tailored experience of directly ordering from a physical retail outlet rather than at distance online albeit a good way to do your advance research.
7 kwietnia 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Barrie,
We're happy to hear that you had a positive experience in our shop! It's great to know that our colleague provided considered advice to find the most suitable options for you. Thank you for your feedback.
Team Bensons - Jessica
Easy.
I bought a new mattress and a 'removal of old' package. It could not have been simpler, nothing for me to do, everything went to plan. Very pleased, special thanks to Craig in Leeds store.
30 marca 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Thank you for the great review! 😊 We’re so pleased to hear everything went smoothly and that the old mattress removal made it so easy for you. A special thanks for mentioning Craig at our Leeds store—we’ll be sure to pass on your kind words. Enjoy your new mattress,
Megan | Customer Care Specialist🛏️✨
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Thank you! 😊 We’re really glad you were happy with the service—your feedback is much appreciated!
- Megan | Customer Care Specialist⭐
Staff really helpful and not pushy with…
Staff really helpful and not pushy with the sale. Good discounts too!
25 marca 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Thank you! Great to hear our staff were really helpful without being pushy — and that you got some good discounts too!
Looking forward to seeing you again!
Megan at Customer Care
Good salesperson but poor company
Great salesperson, Gill, couldn’t do enough for us. Great deal on a bed and new mattress.
*UPDATE*
The mattress never arrived to the warehouse meaning it couldn’t be delivered. Having to sleep on the sofa. Spoke with someone at customer services and they said the best the could do for the inconvenience was send out an inflatable mattress that has taken 3 days thus far. Also, refunding the delivery price of £69… Taken over a week to get it re-delivered. £3k bed and mattress and can’t even get it delivered properly. Absolute joke. Will never get anything from bensons again. Only reason they get 1* is for the saleswoman Gill.
20 marca 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Thank you so much for leaving us 5 stars! We’re delighted to hear Gill took such great care of you and helped you find a fantastic deal on your new bed and mattress. Delivering on your moving day is the perfect start to your new home, and we’re so glad we could make it fast and convenient!
Congratulations on your new home and we wish you many nights of peaceful sleep,
Megan at Customer Care✨
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Thank you! We’re so pleased to hear you found our staff knowledgeable, friendly, and efficient. We really appreciate your feedback and wish you many nights of peaceful sleep,
Megan at Customer care! 😊✨
Gill was fantastic!
Gill in the Leeds crown point store was absolutely fantastic, took us through the full experience including the sleep machine. Was very patient and extremely helpful when looking at the options! Would 100% recommend
14 marca 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
That’s wonderful to hear Regan— Gill will be absolutely chuffed with your feedback! 😊 We’re so glad she gave you such a great experience in store. Thanks for the lovely recommendation,
Megan at Customer Care
Great experience and quality products!
8 marca 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Love to hear it Alexandru! 🎉 Thanks for sharing — great experiences and great products are kind of our thing!
Sleep well,
Megan at Customer Care
Great product and customer service
All the store staff were friendly and helpful, especially Jane, who showed me all the options in my colour choice in store and online. I bought a lovely divan base, and am very happy with my product and the shopping experience.
28 lutego 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Thank you so much for your lovely feedback! We’re delighted to hear that all our store staff were friendly and helpful, and especially pleased that Jane was able to show you all the options in your chosen colour both in store and online. It’s wonderful to know you found the perfect divan base and that you’re happy with both your product and the whole shopping experience. We really appreciate your kind words,
Megan at Customer Care
The salesman was very helpful
The salesman was very helpful, he didn't put pressure on us, he answered all the questions we had about our new bed, very helpful.
16 marca 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Thank you for giving us 5 stars Mr Barker! We’re so glad to hear your salesman was so helpful, answered all your questions, and made the experience pressure‑free. Really appreciate your lovely feedback,
Megan at Customer Care
On time and very quick to fit
16 marca 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
Thank you for your 5 star review Kevin! Great to hear the team arrived on time and got everything fitted so quickly. Really appreciate your feedback,
Megan at Customer Care💜
Staff in store were exceptionally…
Staff in store were exceptionally helpful and delivery was faultless. Very pleased with both service & product
12 marca 2026
Odpowiedź od Bensons For Beds - Leeds Crown Point492
We're so pleased to hear that our staff were exceptionally helpful and your delivery was faultless! It's great to know you're very pleased with both our service and product.
Team Bensons - Jessica
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