Employer, Adrian greeted us with a smile and went out of his way to help us while we were at the store. Nothing was too much trouble! We tried lots of different mattresses as wanted the right one. We... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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In store experience was great. Staff knowledgeable. The mattress is very comfy however, upon unrolling the yellow tape from the packaging has left 3 small yellow marks on the mattress. Not what we wou... Zobacz więcej
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Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... Zobacz więcej
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The whole experience of buying a new mattress was very good. We had discussed having a new mattress and happened to pass Benson while in a town nearish to where we live. The sales guy was very h... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Grimsby694
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, Zjednoczone Królestwo
- 1472403088
4,8
Doskonała
235 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The staff were extremely helpful
The staff were extremely helpful, not at all pushy and genuinely seemed to care about helping us get the right bed and mattress.
14 czerwca 2025
Odpowiedź od Bensons For Beds - Grimsby694
We appreciate your feedback! We are happy to hear that our staff was helpful and genuinely cared about your needs in selecting your bed and mattress.
Take care, Megan at Customer Care
Odpowiedź od Bensons For Beds - Grimsby694
We are happy to hear that our sales person was helpful. We appreciate your positive feedback and your time Steven, Megan at Customer Care
Received my tv bed ,upon delivery the…
Received my tv bed ,upon delivery the men left the really heavy items in garden to my partner an young lad with no offer to take up stairs ..for me to leave work to help take them upstairs incase started to rain ..was not happy with there service at all
10 czerwca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Grimsby694
We appreciate your feedback and are sorry the delivery was difficult. We'll address this with our team to improve our service. Thank you for bringing this to our attention.
Customer focused
Great service- good selection of high quality beds. Staff friendly and knowledgeable, customer focused.
28 maja 2025
Odpowiedź od Bensons For Beds - Grimsby694
We appreciate you taking the time to share your feedback. We're glad to hear that you found our staff friendly and knowledgeable, and that you liked our selection. Take care, Megan at Customer Care
Buying a bed
Staff were polite and respectful. They considered my needs and in no way put pressure on me. I felt relaxed and able to make an informed choice.
26 maja 2025
Odpowiedź od Bensons For Beds - Grimsby694
We're happy to hear that our staff provided a respectful and pressure-free environment where you felt comfortable making an informed decision. Thank you for your feedback, Take care, Megan at Customer care
Martin at the grimsby shop was very…
Martin at the grimsby shop was very helpful and informative. He gave me time to be indecisive and persuaded me to go for a more expensive mattress than i had originally planned. Very happy with the service and I'm excited to get my new mattress!
18 maja 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Grimsby694
Thank you so much for your kind review! We are thrilled to hear that Martin provided such helpful and informative service. We pride ourselves on offering a range of high-quality options and are glad you chose to invest in a better mattress. We can't wait for you to experience the comfort and restful sleep it will provide. Thank you for choosing our Grimsby shop, and please don't hesitate to reach out if you need anything else!
Odpowiedź od Bensons For Beds - Grimsby694
Thank you for the positive feedback, X! We're glad Daniella provided excellent service. We'll make sure to pass on your compliments to her. See you next time! 😊 #CustomerSatisfaction #ExceptionalService
Odpowiedź od Bensons For Beds - Grimsby694
Thank you for your kind words! Our team is fully dedicated to providing exceptional customer service.
Sleep well,
Team Bensons💜
Great in store service
Visited the store on three occasions, firstly to get some ideas about replacing two of our beds. We were shown various options and were given good advice on what type might be best suited to our needs.
We returned to the store at a later date to get a quote.
Danielle was very helpful with her advice and knowledge on the products and took time to show us different options, prices and payment choices for us to decide on.
A few days later I returned to the store after checking what best fitted in our rooms to place the order.
Again Danielle was very helpful and attentive to detail when altering a few changes to my previous quote.
The ordering process was smooth with good flexibility around delivery date.
I am looking forward to the arrival of the beds which I arranged for a later date once the renovations are finished.
Many thanks for your help and great service.
21 kwietnia 2025
Odpowiedź od Bensons For Beds - Grimsby694
Thank you so much for your kind words and for choosing our store for your bedding needs. We are thrilled to hear that you had a positive experience with Danielle and that the ordering process was smooth. We can't wait for you to receive your new beds and we are here to help with any future needs. Thank you for your support and we look forward to seeing you again soon! Sleep well, Team Bensons💜
Odpowiedź od Bensons For Beds - Grimsby694
Thank you for your kind words! Providing excellent customer service and being helpful is our top priority. We are so glad to hear that you had a positive experience with us. We look forward to serving you again in the future. Sleep well, Team Bensons💜
Adrian definitely knew his stuff about…
Adrian definitely knew his stuff about mattresses, we knew we were looking for a firm mattress but he took us through the computer bed experience to confirm.
Once we had done that he supplied us both with a pillow to take from bed to bed. Every mattress we tried he could tell us all the details about. Such as the materials it contained and how it was made. He was truly patient as we went back and forth and then really good when we got to two contenders before our final decision.
He had excellent suggestions throughout without being pushy
21 kwietnia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Grimsby694
Thank you so much for your kind words about our sales associate Adrian! We take great pride in having knowledgeable and patient staff, and we're thrilled that he was able to help you find the perfect mattress. We hope you enjoy your new bed and thank you for choosing our store! - Team Bensons 💜
We visited the store on Saturday 12th…
We visited the store on Saturday 12th April. The gentleman we saw at Grimsby store was very polite and helpful. There was no pressure sale. We got a good deal saving over 400.00 in the sale and we got two gifts too.
15 kwietnia 2025
Odpowiedź od Bensons For Beds - Grimsby694
Thank you for your kind words! We are glad to hear that you had a positive experience at our Grimsby store. Our team prides themselves on providing excellent service and helping you find the perfect deal. Enjoy your savings and gifts!
Good information / understanding of the…
Good information / understanding of the product being sold, very professional staff.
5 kwietnia 2025
Odpowiedź od Bensons For Beds - Grimsby694
Thank you for your kind words! Our team takes great pride in providing our customers with accurate information and professional service. We appreciate your support!
Excellent service
Excellent service. Friendly, patient, knowledgeable, clear descriptions of different types of mattress.
30 marca 2025
Odpowiedź od Bensons For Beds - Grimsby694
We're so glad to hear that you experienced excellent service! It's great to know that you found our team friendly, patient, knowledgeable, and clear. Thanks for your review, Megan at Customer Care
Excellent people skills from…Adrian
Excellent people skills from Adrian,clearly answered any questions, very helpful,which lead to myself and wife purchasing the item we were interested in.
26 marca 2025
Odpowiedź od Bensons For Beds - Grimsby694
We're happy to hear that the assistance you received was helpful and informative, leading to your purchase. We appreciate you taking the time to share your experience. Take care, Megan at Customer Care
Lee gave the right balance of useful…
Lee gave the right balance of useful information without applying pressure.
15 marca 2025
Odpowiedź od Bensons For Beds - Grimsby694
We're glad you found the information helpful and appreciated the no-pressure approach. Thank you for sharing your positive experience with us, Megan at Customer Care
Fantastic service
Fantastic service
The assistant couldn't have been more helpful. The mattress firmness technology was really impressive and helped us find exactly the right firmness and in turn the best mattress for us.
19 marca 2025
Odpowiedź od Bensons For Beds - Grimsby694
We appreciate your fantastic feedback! We're happy to hear that our assistant was helpful and that our mattress firmness technology helped you find the perfect mattress. Thanks for your review, Megan at Customer Care
Extremely helpful
Extremely helpful. Looked at all mattresses not just the expensive ones. Very polite and courteous.
16 marca 2025
Odpowiedź od Bensons For Beds - Grimsby694
We're happy to hear that our team was helpful and courteous while showing you our wide selection of mattresses. Thank you for your positive feedback, Megan at Customer Care
Odpowiedź od Bensons For Beds - Grimsby694
Your feedback means a lot to our team. Thank you for taking the time to leave us this review! Take care, Megan at Customer Care
Odpowiedź od Bensons For Beds - Grimsby694
We appreciate your feedback! We are so glad to hear that our team was friendly and helpful and provided great support to you. Take care, Megan at Customer Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.