Lesley at the store in Glasgow was exceptional. Very knowledgeable, helpful, friendly and made sure we knew what type of mattress we wanted before leaving us to chose which one to take. The deliver... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 5 Great Western Retail Park, G15 6RX Glasgow, Glasgow, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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From the start the whole process was easy, the sales person Amy from Drumchapel explained everything in detail. On the day of the delivery I got a reminder which gave a window for the delivery. All t... Zobacz więcej
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Extremely helpful staff in Great Western Road and Paisley shop. Ended up booking online because I was given an extra 5% discount code that could not be applied in store. Shame, because I prefer de... Zobacz więcej
Friendly, approachable staff on arrival. Allowed my husband and I to browse all products at our leisure. No pressure whatsoever. The store was well laid out and easy to navigate. It was benefi... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Glasgow Great Western660
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 5 Great Western Retail Park, G15 6RX, Glasgow, Glasgow, Zjednoczone Królestwo
- 1419447536
4,9
Doskonała
273 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I bought a Sealy firm bed from Bensons…
I bought a Sealy firm bed from Bensons in 2017. I bought the new version of the same model last month. The constant communication and updates was extraordinary; I certainly didn't expect that level of professionalism! The delivery guys continued the same real time contact and the bed arrived exactly within the time frame they gave me. The bed is firm and exactly what I had hoped for. In addition, they have improved this model significantly and I'm already sleeping better,deeper and longer. I verified this on my smart watch and observed an incremental increase in sleep quality over the last month. It's still " bedding" in but I expect it to improve over the next few months before I turn it. Benson's don't do plumbing or electrical but perhaps Tradesmen in those professions could learn from their business model. I think we would all sleep better if they did! Highly recommend Bensons and in particular the Sealy range
3 czerwca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Glasgow Great Western660
Thank you for choosing Bensons and the Sealy firm bed. We are thrilled to hear that our constant communication, professionalism, and improved model have led to better sleep for you. We appreciate your recommendation and look forward to continue providing top-notch service. Sweet dreams, Megan at Customer Care
Odpowiedź od Bensons For Beds - Glasgow Great Western660
Thank you so much for your kind words! Our team strives to provide exceptional service with a polite and helpful attitude. We appreciate your feedback and look forward to seeing you again soon, Megan at Customer Care
Benson's for Beds at Great Western Retail Park Glasgowwas so attentive and…
The chap Kevin was so attentive and knowledgeable in his approach. He asked what we were after, and explained every different aspect of the various mattresses that were available and the pros & cons with each
20 czerwca 2025
Odpowiedź od Bensons For Beds - Glasgow Great Western660
Thank you so much for your kind words! We are so glad to hear that Kevin provided attentive and knowledgeable service during your visit. Our team takes pride in helping customers find the perfect mattress by explaining all the options and their benefits. We appreciate your feedback and look forward to seeing you again in the future, Megan at Customer Care
Odpowiedź od Bensons For Beds - Glasgow Great Western660
Thank you for your kind review! Our team strives to provide exceptional service by being helpful, knowledgeable, friendly, and professional. We are thrilled to hear we have met your expectations. We look forward to seeing you again in the future,
Megan at Customer Care
Odpowiedź od Bensons For Beds - Glasgow Great Western660
Thank you for your 5 star review. We appreciate your feedback and hope to see you again in the future. Megan at Customer Care
Odpowiedź od Bensons For Beds - Glasgow Great Western660
We're happy to hear that you are enjoying the sofa. We appreciate you mentioning our helpful team! Take care, Megan at Customer care
Bed delivered and assembled in time.
Bed delivered and assembled in time.
4 czerwca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Glasgow Great Western660
We're happy to hear that your bed was delivered and assembled promptly. Thank you for your positive feedback; we appreciate it, Megan at Customer care
The salesman was knowledgeable and we…
The salesman was knowledgeable and we didn’t feel rushed. We were able to try out the mattresses and use the electronic bed to find out which mattress was recommended for our size and sleeping position.
29 maja 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Glasgow Great Western660
We're glad you enjoyed your experience with us Pat. It's great to hear that our team member was helpful and that you felt comfortable exploring our mattresses and technology to find the perfect fit for your needs. Thank you for your feedback, Megan at Customer Care
The sales advisor Qaisar was…Amazing !
The sales advisor Qaisar was fantastic,very
patient and knowledgeable.Didnt feel rushed or pressured at all. Gave us space & time to make our decisions / choices . Bought 2 beds and will return later in the year to get 3 more .
11 maja 2025
Odpowiedź od Bensons For Beds - Glasgow Great Western660
Thank you so much for your kind words! We are thrilled to hear that Qaisar provided you with fantastic service and made your decision-making process stress-free. We can't wait to welcome you back later this year for your future purchases. Our team is dedicated to providing exceptional customer experiences every time. Thank you for choosing us for your bed needs!
Very helpful staff
5 maja 2025
Odpowiedź od Bensons For Beds - Glasgow Great Western660
We are thrilled to hear that our staff was able to assist you in a great way! It is our top priority to provide excellent service to all our customers. Thank you for your kind words! #CustomerSatisfaction #ExceptionalService
Excellent value and service
I recently visited my local branch of Bensons for Beds, and ended up buying a mattress. Amy, who helped me was completely supportive and patient while I tried out many of the mattresses on display. It took a while! After I bought one, the level of communication with advice re care etc was excellent, right up to the delivery day. Chris and Richard, the delivery guys called me, as promised, 30 mins before delivery, and were so efficient, wrapping my old mattress for removal and disposal, and putting the new one in place.
Altogether an excellent service
31 marca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Glasgow Great Western660
Hi there! Thank you for your glowing review of our local branch. We're thrilled to hear that Amy provided excellent support and guidance during your mattress shopping experience. We pride ourselves on delivering top-notch customer service and we're delighted to hear that you had a great experience from start to finish. Thank you for choosing Bensons for Beds!
First class service no sales pressure
First class service no sales pressure, honest and we received a discount and free bed care products. Definitely recommended!!!
14 kwietnia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Glasgow Great Western660
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Went to Drumchapel store Great…
Went to Drumchapel store Great experiences
15 kwietnia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Glasgow Great Western660
Barbara, we are so pleased you enjoyed your visit to Bensons for Beds - Glasgow Great Western!
Odpowiedź od Bensons For Beds - Glasgow Great Western660
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Lovely bed promptly delivered
Lovely bed, good value, promptly delivered and expertly installed for us.
21 marca 2025
Odpowiedź od Bensons For Beds - Glasgow Great Western660
Ruth, thank you so much for the positive review!
I purchased a single adjustable bed…
I purchased a single adjustable bed from Benson for beds at their Great Western branch in Glasgow. The staff in the branch were courteous. This was on the 24/11/24. Unfortunately it has been all downhill since.I was given a delivery date of about the 23/12/25.I did not receive it till the 7/01/25. Unfortunately the drawer was damaged and not fit for purpose as it had been badly assembled. The delivery representative took a photo of the damaged door and informed me I should receive a new drawer within 7 working days. After numerous phone calls I eventually got a delivery date for 25/02/25. It arrived on that date but the drawer was missing a side rail and was chipped. Once again a photograph was taken and I was assured I would get a replacement drawer . The manufacturer is a company called Dura Beds and are responsible for manufacturing the bed and delivering it.I contacted them by telephone and was informed they only deal with companies. I have since written a letter to the CEO of which I have not had the decency of a reply.I have been left with no other option but to get in touch with the Scottish Trading Standards.
24 listopada 2024
Opinia niezależna
Odpowiedź od Bensons For Beds - Glasgow Great Western660
We regret to hear about the issues you've experienced with your adjustable bed, especially the damaged drawer and delayed delivery. We appreciate you bringing this to our attention. We have since rectified this for you. If you do have any further issues at all, please reach back out to us directly.
Thank you, Megan at Customer Care
Salesman
Salesman, was very professional and very helpful. The whole atmosphere was very conducive to shop around.
18 marca 2025
Odpowiedź od Bensons For Beds - Glasgow Great Western660
We appreciate you taking the time to share your feedback. We're happy to hear that our team was helpful and that you enjoyed the shopping atmosphere. Take care, Megan at Customer Care
Thank you Amy
Thank you Amy, Great Western Road Branch, for helping myself and my partner choose our new bed, mattress and furniture. We received a friendly welcome and your knowledge was amazing. Altogether a pleasant experience.
26 stycznia 2025
Odpowiedź od Bensons For Beds - Glasgow Great Western660
We're happy to hear that you and your partner had a pleasant experience choosing your new bed, mattress, and furniture at our Great Western Road branch. We appreciate your kind words and value your feedback, Megan at Customer Care
Friendly staff, and happy to help
Received a warm welcome, staff very friendly and happy to help
31 stycznia 2025
Odpowiedź od Bensons For Beds - Glasgow Great Western660
We're so glad you felt welcomed! Our friendly staff are always happy to help. We appreciate your positive feedback and support, Megan at Customer Care
Given a variety of options and time to…
Given a variety of options and time to decide what was best for us.
21 stycznia 2025
Odpowiedź od Bensons For Beds - Glasgow Great Western660
We're happy to hear that you felt well-supported in making the right choice for your needs. Thank you for your positive feedback, Megan at Customer Care
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