Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... Zobacz więcej
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While we had a good in store experience, the delivery let everything down. The delivery team "couldn't" get the futon up the stairs (I managed single handedly) and the packaging / rubbish wasn't tak... Zobacz więcej
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Great shop staff, very helpful, very polite. Good prices, delivery guys fantastic, arrived on time, all assembled, well done.
We had a great experience at Bensons, our sales lady Kelsey was very good and easy to talk to. Delivery went well and bed very comfy
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Informacje dotyczące firmy
O Bensons For Beds - Gillingham593
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, Zjednoczone Królestwo
- 1634378333
4,7
Doskonała
274 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Gemma served me today
Gemma served me today
She gave me info and advice on all that I needed.
She was knowledgeable, precise and very helpful.
6 sierpnia 2024
We were guided through the options most…
We were guided through the options most helpfully to ensure we had the best information.
28 lipca 2024
Never again
19 marca 2024
Lovely customer service
Lovely customer service. Can’t remember his name now but would definitely recommend. He was very patient enough to explain.
18 lipca 2024
The customer advisor was very helpful…
The customer advisor was very helpful and answered my questions.
23 czerwca 2024
Very happ with the cos
Very happ with the cos, the bed and matress.. Love it great and friendly team on sit..
5 listopada 2023
Served by Ian
Served by Ian. Went above and beyond. I brought a single mattress for my son and he was very friendly and professional! Would definitely attend again if needed in the future.
4 czerwca 2024
Very helpful staff
Wendy was very helpful and friendly .
We were impressed by the range of prices and stock .
7 czerwca 2024
Excellent customer service.
Odette is the most jolly sales assistant I have ever met. I found exactly the mattress I was looking for with her help and had a lot of fun buying it. Highly recommended!!!
12 kwietnia 2024
Very happy with our mattress and benson for beds services will definitely use again
Great service from when we walked into the store till after we received our mattress helpful, friendly & polite store staff didnt hassle us, left us to look around to try different mattresses and plenty of notice and reminders for when our mattress was due and being delivered, friendly delivery staff who kept us up to date on our delivery
27 marca 2024
Opinia niezależna
Staff Actually knew their products
We Went to the Gillingham branch and the lady was able to show us the perfect bed base for our needs.
She was really helpful and knew her products. She was friendly and quick at getting it all sorted. The whole process only took about 20 minutes from beginning to end. Would definitely recommend someone go to that branch and speak to Odette.
27 marca 2024
Opinia niezależna
Helpful staff and very informative
Myself and my husband visited the Gillingham store to get some ideas on a new bed and mattress. We have had our bed for over 15 years and had no clue where to start, thankfully a member of staff helped us tremendously. Odette (sorry if spelt incorrect) talked us through our options and showed us ottoman beds as we needed extra storage. She talked us through the different ranges of mattresses and helped us find the perfect bed and mattress. Unfortunately we ran at our time as the shops were closing soon, but I came home and ordered online. We can’t wait to have our new bed delivered, and thanks to Odette for all her help and for answering any questions we had.
24 marca 2024
Odette from the Gillingham branch…
Odette from the Gillingham branch explained all the options thoroughly, was knowledgeable, personable and I didn’t feel rushed or pressured into making a purchase. Will definitely be back.
23 marca 2024
Excellent
We could not of asked for a better customer service that your Colleague gave us, so knowledgeable answered all our questions, his name was Richard and so polite. After he gave us all the information that we needed he left us to walk around and make up our mind, he was not pushy, he just said if you need me just come and find me. Which my husband and i prefer no pressure, we made up our mind and Richard placed our order explained everything to us so we could check and agree. I would certainly go there again just to have Richard serve us, a credit to your company. Excellent
23 marca 2024
The employees of your company speaks…
The employees of your company speaks exactly what your organisation represents. The guy that attended to me is grounded in his profession and his ethics speaks good for your company.
21 marca 2024
Richard was knowledgeable and talk…
Richard was knowledgeable and talk about the alternatives avalble
17 marca 2024
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