Excellent customer service from the staff at Fleetwood location (special mention to Kath, who was very helpful and patient). Received plenty of emails/text messages from the company (but not too many!... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit H2c Affinity Outlet, Anchorage Road, FY7 6AE Fleetwood, Lancashire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a great experience in the store on freeport, I have already given a review, we spoke to a lovely girl called Gemma, who was very helpfull, professional and polite. She explained everything. An... Zobacz więcej
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Can’t fault the whole process of buying our new bed from Bensons . The instore salesperson was excellent during the buying process Communication thereafter was excellent and I was kept informed of th... Zobacz więcej
From the minute we walked in to Bensons at Affinity Fleetwood our experience was good. We were looking for bedroom furniture and Kath, the salesperson, was very helpful. She worked with our measuremen... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Fleetwood
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit H2c Affinity Outlet, Anchorage Road, FY7 6AE, Fleetwood, Lancashire, Zjednoczone Królestwo
4,8
Doskonała
170 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Remote Order with Support
Order placed over the phone with local showroom based on advice form sales assistant.
Extremely helpful and knowledgable.
26 czerwca 2026
Odpowiedź od Bensons For Beds - Fleetwood
We're so pleased to hear that our sales assistant provided such helpful and knowledgeable advice when you placed your order over the phone. Thank you for sharing your positive experience!
Friendly
Friendly, helpful, and knowledgeable staff made buying a bed extremely easy
12 czerwca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Fleetwood
We're so pleased our team made your bed-buying experience easy and enjoyable! Thank you for your feedback.
Team Bensons
Good choice of products
Good choice of products. Morgan very helpful, fully explained effectiveness of products.
5 czerwca 2026
Odpowiedź od Bensons For Beds - Fleetwood
We're delighted you found a good product selection and helpful explanations. Thank you for your kind feedback!
Team Bensons
Very helpful store staff let us take…
Very helpful store staff let us take our time and not pushy
21 maja 2026
Odpowiedź od Bensons For Beds - Fleetwood
We're glad our staff was helpful and not pushy. Thank you for your feedback!
Team Bensons
Can't thank all the staff enough
Can't thank all the staff enough. The 4 ladies in the shop and the 3 delivery men were all extremely helpful and courteous. Highly recommend this firm. Would give more stars if I could. Customer Service staff couldn't have been more helpful too. Great service all round . Thank you very much.
8 maja 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Fleetwood
What a truly lovely message—thank you so much! 😊
We’re absolutely delighted to hear how helpful and courteous everyone was, both in store, with delivery, and through customer services. Feedback like this really means the world to us, and your kind words will be shared with the whole team. ⭐️
Thanks again for the recommendation! 🌟
A great buying experience from showroom…
A great buying experience from showroom to delivery. Our sofa bed arrived on time.. very happy with the experience. Many thanks Keith.
5 maja 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Fleetwood
We're so happy to hear you had a great buying experience from the showroom to the on-time delivery of your sofa bed! Thank you for sharing your positive feedback.
Team Bensons
company did very well in evey way
27 kwietnia 2026
Odpowiedź od Bensons For Beds - Fleetwood
We're glad you enjoyed your experience. Thank you for sharing your positive feedback with our team.
Team Bensons
Kind and friendly staff also…
Kind and friendly staff also knowledgeable about products
29 kwietnia 2026
Odpowiedź od Bensons For Beds - Fleetwood
Thanks so much! 😊 We’re glad our friendly team and product know‑how made a great impression—see you again soon!
Brilliant service
Brilliant service. Delivery on time with no fuss.
Colin and Liam were very helpful.
20 kwietnia 2026
Odpowiedź od Bensons For Beds - Fleetwood
Thank you! We’re delighted to hear you received brilliant service with a smooth, on‑time delivery. Colin and Liam will be pleased to know they were helpful. Much appreciated,
Megan | Customer Care Specialist✨
Odpowiedź od Bensons For Beds - Fleetwood
We're delighted you received excellent customer service and found brilliant quality. We appreciate your feedback.
Team Bensons
Really pleased with the new mattress
Really pleased with the new mattress. A little expensive but well worth the money. Sarah at the Fleetwood branch was very helpful in guiding us through the choices.
11 kwietnia 2026
Odpowiedź od Bensons For Beds - Fleetwood
david sillett,
We're really pleased you're happy with your new mattress and that our staff was so helpful in guiding you through the selection. Thank you for your review!
Team Bensons - Jessica
A Super King Service!!!!Experience from sale to delivery was…
Experience from sale to delivery was exceptional. Sarah at Fleetwood was both knowledgeable and personable. Communications were seamless. Our delivery was made by a team of two who handled the removal of our old mattress and installation of our new tempur mattress very carefully. Howard was great, assisted on this particular day by a Manager who just stepped in to help with the deliveries rather than let down any customers. We found them both to be very efficient, friendly and courteous. You should all be very proud of yourselves and thank you so much. I guess I should give a mention to the Tempur mattress and pillows….. a super king Bentley of the mattress world that is simply out of this world amazing! AAAAA+++++++
2 kwietnia 2026
Odpowiedź od Bensons For Beds - Fleetwood
We're happy to hear that your experience, from the sale to the delivery, was exceptional! It's great to know that the team member was both knowledgeable and personable, and that communications were seamless. We appreciate you highlighting the delivery team's careful handling of your old mattress and the installation of your new one. We're also pleased that you are enjoying your new mattress and pillows. Thank you for your kind words!
Friendly helpful salesperson delivetrd…
Friendly helpful salesperson delivetrd on time and the delivery men where polite and helpful
5 kwietnia 2026
Odpowiedź od Bensons For Beds - Fleetwood
We appreciate your positive feedback! 😊 We're so glad to hear that our salesperson was helpful and that our delivery team was punctual, polite, and helpful.
Excellent friendly service
Excellent friendly service. No hurry, no pressure. Expert advice provided on all options
31 marca 2026
Odpowiedź od Bensons For Beds - Fleetwood
Thank you for your feedback! 😊 We’re delighted to hear you received excellent, friendly service with no hurry or pressure, and that expert advice was provided on all the options. That’s exactly the experience we aim to give,
Megan | Customer Care Specialist😁
Incredibly helpful and knowledgeable…
Incredibly helpful and knowledgeable team, we were assisted in trying lots of different mattresses until we found one that was just right, not hurried at all, the offers were discussed and we are so happy with our final choice
21 marca 2026
Odpowiedź od Bensons For Beds - Fleetwood
Thank you for the lovely feedback! 😊 We’re delighted to hear our team were incredibly helpful and knowledgeable, and that you felt completely unhurried while finding the perfect mattress. It’s great to know you’re so happy with your final choice—enjoy the comfort,
Megan | Customer Care Specialist🛏️✨
Very friendly and informative service.
31 marca 2026
Odpowiedź od Bensons For Beds - Fleetwood
Thank you for your kind feedback! We’re really pleased to hear you found the service friendly and informative.
Thanks again for your support—it means a lot,
Megan | Customer Care Specialist
All round good service
8 marca 2026
Odpowiedź od Bensons For Beds - Fleetwood
Caroline ,
We appreciate your positive feedback! It's wonderful to know you were satisfied with our comprehensive service.
Team Bensons
The staff in Bensons store
The staff in Bensons store, Fleetwood were very helpful we are happy with the bed of our choice. The delivery men kept us fully in touch, brought our bed into the bedroom and built it.
22 lutego 2026
Odpowiedź od Bensons For Beds - Fleetwood
Thank you for your lovely review! 😊 We’re so pleased to hear that the team in our Fleetwood store were very helpful and that you’re happy with the bed you chose. It’s great to know the delivery team kept you fully updated, brought everything straight to the bedroom, and built the bed for you. We really appreciate your feedback,
Megan at Customer Care
We were given great advice and help…
We were given great advice and help when choosing a bed &mattress we were not pressured into the one we chose when going back the next day
28 stycznia 2026
Odpowiedź od Bensons For Beds - Fleetwood
We're so glad to hear you were given great advice and help when choosing a bed and mattress. We appreciate that you were not pressured into a choice. Thanks!
Stewart - Team Bensons
Everything was delivered on time and…
Everything was delivered on time and installed by their team to suit our wishes.
7 lutego 2026
Odpowiedź od Bensons For Beds - Fleetwood
We're so happy everything was delivered punctually and our team installed it to your liking! Thank you for your positive review – Lauryn at Customer Care 💜
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.