Bensons For Beds - Falkirk690Recenzje 

381
Wynik TrustScore: 5 na 5

4,8

Unit 15 Central Retail Park, Grahams Road, FK1 1LW Falkirk, Stirlingshire, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The website easy to use, the salesman so friendly, informative and helpful. Love my mattress. Exactly what I wanted. Delivery was prompt, efficient and the delivery men friendly, care for your propert... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Was looking for a matress quickly. The member of staff who helped us was excellent. Attentive to our needs . Gave us lots of options . The delivery drivers were also very good keeping us informed o... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bed was delivered at the time stated. Two very efficient and courteous men removed old bed, assembled new bed and removed all packaging. They made the whole experience completely stress free. Great se... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought our new bed from Falkirk Retail Park Bensons for Beds. The sales assistant was friendly, knowledgeable and offered many options for us. We were able to narrow down our options to choose the m... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z meblami do sypialni
  2. Sklep z łóżkami
  3. Sklep z pościelami
  4. Sklep z materacami

O Bensons For Beds - Falkirk690

Napisane przez firmę

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Dane kontaktowe

  • Unit 15 Central Retail Park, Grahams Road, FK1 1LW, Falkirk, Stirlingshire, Zjednoczone Królestwo

  • 1324626500

4,8

Doskonała

Wynik TrustScore: 5 na 5

381 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(381)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23 758

Napisz recenzję
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Oceniono na 5 z 5

Helpful

Helpful knowledgeable staff

3 lipca 2026
Logo Bensons For Beds - Falkirk690

Odpowiedź od Bensons For Beds - Falkirk690

Thank you for your great review

Team Bensons

Oceniono na 5 z 5

Great service

Great service, great delivery and great staff. Would use again.

28 czerwca 2026
Logo Bensons For Beds - Falkirk690

Odpowiedź od Bensons For Beds - Falkirk690

We're delighted you had a great experience with our service, delivery, and staff. Thank you!

Team Bensons

Oceniono na 5 z 5

Steven was a great sales person .Put me…

Steven was a great sales person .Put me on machine to show me what bed would be suitable for me. Eventually found a bed that was suitable and iam very happy 😃

24 czerwca 2026
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Odpowiedź od Bensons For Beds - Falkirk690

We're so pleased our team helped you find the perfect bed and that you are very happy with your choice!

Team Bensons

Oceniono na 5 z 5

Top service & quality.

Kept us up to date with manufacturing of our bed, delivery slot on time, did a great assembly job, took away mess. & the beds a beauty. Top choice.

26 czerwca 2026
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Odpowiedź od Bensons For Beds - Falkirk690

We're so pleased you had a great experience with our team and love your new bed! Thank you for your wonderful feedback.

Team Bensons

Oceniono na 5 z 5

Love my mattress

The website easy to use, the salesman so friendly, informative and helpful. Love my mattress. Exactly what I wanted. Delivery was prompt, efficient and the delivery men friendly, care for your property, and so helpful.

30 czerwca 2025
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Odpowiedź od Bensons For Beds - Falkirk690

We're so pleased you found our website easy to use and our team friendly and helpful. It's wonderful that you love your new mattress and that delivery was prompt and efficient. Thank you for your feedback!

Team Bensons

Oceniono na 5 z 5

When your salesperson is knowledgeable…

When your salesperson is knowledgeable on all the products, it makes choosing a bed straightforward, and he was excellent

15 czerwca 2026
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Odpowiedź od Bensons For Beds - Falkirk690

We're so glad our salesperson's knowledge made choosing your bed straightforward. Thank you for your excellent feedback!

Team Bensons

Oceniono na 1 z 5

Avoid at all costs - guarantee WORTHLESS

Avoid at all costs.
My mattress that I paid over £800 for has collapsed in several places after only 2 years.
I attempted to claim on the guarantee but Bensons said that becasue the slats on my bed were more than 7cm apart that I had to accept a trashed mattress.
Awful company who will try their best to weedle out of their worthless guarantee however they can. Order number:A6903476

18 czerwca 2026
Opinia niezależna
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Odpowiedź od Bensons For Beds - Falkirk690

We are really sorry to hear about your experience and the issues you’ve had with your mattress. We understand how disappointing this must be, especially after such a short period of time.

In order for us to look into this further for you, please could you provide your order details by responding via your review. Thank you for bringing this to our attention.

Oceniono na 5 z 5

From testing to buying in 5 mons

The gentleman who served us, made sure we tried a few different mattresses to find rhe best one.
Then helped us find the most amazing frame

30 maja 2026
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Odpowiedź od Bensons For Beds - Falkirk690

We're so pleased to hear our team helped you find the perfect mattress and amazing frame. Thank you for sharing your positive experience!

Team Bensons

Oceniono na 5 z 5

Pleasant and stress free experience

Bed was delivered at the time stated. Two very efficient and courteous men removed old bed, assembled new bed and removed all packaging. They made the whole experience completely stress free. Great service.

26 maja 2026
Opinia niezależna
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Odpowiedź od Bensons For Beds - Falkirk690

We're so pleased to hear your bed delivery was stress-free and that our team provided such efficient and courteous service. Thank you for your wonderful feedback!

Team Bensons

Oceniono na 5 z 5

Great service

Great service. Jamie from the Falkirk branch was great and very patient whilst we tried nearly every mattress in the shop before making a decision.
Delivery was fast and efficient and we are very happy with our choice.

25 maja 2026
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Odpowiedź od Bensons For Beds - Falkirk690

We're so pleased you had a great experience with us! It's wonderful to hear our team was patient and helpful. We're glad delivery was efficient and you're happy with your choice.

Team Bensons

Oceniono na 5 z 5

From arriving in the showroom were…

From arriving in the showroom we were greeted warmly.
We were given time to try out the beds whilst being given the information regarding the beds which helped us make our decision.
The professionalism of staff in the Falkirk shop was excellent.

Communication from Bensons regarding when our bed was being made & delivery instructions was excellent.

Delivery driver and assistant were courteous, put on shoe covers.
The whole experience was excellent & certainly would recommend Benson for beds.

21 maja 2026
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Odpowiedź od Bensons For Beds - Falkirk690

We're so pleased to hear about your excellent experience, from the warm welcome in our showroom to the professional delivery. It's wonderful that our team could help you make your decision and that you'd recommend us!

Team Bensons

Oceniono na 5 z 5

Staff service staff didn't come over…

Staff service staff didn't come over forcibly or pushy let us take our time to look around

15 maja 2026
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Odpowiedź od Bensons For Beds - Falkirk690

We are so glad our staff provided a comfortable browsing experience. Thank you for your kind words!

Team Bensons - Jess

Oceniono na 5 z 5

Was looking for a matress quickly

Was looking for a matress quickly. The member of staff who helped us was excellent.
Attentive to our needs .
Gave us lots of options .
The delivery drivers were also very good keeping us informed of their progress and delivering the mattress into house being very helpfull

3 maja 2026
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Odpowiedź od Bensons For Beds - Falkirk690

We're delighted to hear that the colleague was attentive and provided many options to meet your needs. It's also great to know that the delivery drivers were helpful and kept you informed.

Team Bensons

Oceniono na 5 z 5

The salesman’s knowledge helped us make…

The salesman’s knowledge helped us make an informed decision.

28 kwietnia 2026
Logo Bensons For Beds - Falkirk690

Odpowiedź od Bensons For Beds - Falkirk690

We're happy to hear that our salesman's knowledge assisted you in making an informed decision. Thank you for sharing your experience with us!

Team Bensons

Oceniono na 2 z 5

Bought an electrical adjustable bed…

Bought an electrical adjustable bed last year and this is third time it has broken down very disappointed. The adjustable function works using Bluetooth and I can’t remember being advised of that at time of purchase. They also contract out repairs and the waiting time for this service is unacceptable. Will never use Bensons again

19 kwietnia 2026
Opinia niezależna
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Odpowiedź od Bensons For Beds - Falkirk690

Thank you for your feedback, and we’re very sorry to hear about your experience. We understand how disappointing it is to face repeated issues with your bed, as well as delays with repairs. We also apologise for any lack of clarity at the time of purchase regarding the Bluetooth operation and aftercare process. Your comments have been shared internally so these concerns can be reviewed and improvements made. We appreciate you taking the time to let us know about your experience,
Megan | Customer Care Specialist

Oceniono na 5 z 5

Choosing my new bed

The salesman Jamie was more than helpful and went to great rounds to help with my decision.

15 kwietnia 2026
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Odpowiedź od Bensons For Beds - Falkirk690

Thank you for your lovely feedback! We’re delighted to hear Jamie went above and beyond to help you with your decision — taking that extra time really makes all the difference.
Thank you for your positive review - Lauryn at Customer Care 💜

Oceniono na 5 z 5

Great service from sales to delivery

Great service from sales to delivery. Communication was excellent throughout.

11 kwietnia 2026
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Odpowiedź od Bensons For Beds - Falkirk690

We appreciate your feedback and are so glad to hear that you received great service and communication from sales to delivery.

Team Bensons

Oceniono na 5 z 5

Excellent service from start to finish

Excellent service from start to finish. Paul in store was great and gave us lot’s of good advice and helped make the buying process very easy. The delivery team were polite and friendly and got the job done quickly. All in all a great experience overall

13 kwietnia 2026
Opinia niezależna
Logo Bensons For Beds - Falkirk690

Odpowiedź od Bensons For Beds - Falkirk690

We're happy to hear that you had such a positive experience with us. It's great to know that our in-store team offered helpful advice and made your purchase easy, and that our delivery team were also polite and efficient. Thank you for your kind words.

Team Bensons

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