Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 8b Meteor Centre, Mansfield Road, DE21 4SY Derby, Derbyshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really pleased with Bensons for beds delivery team. We had a phone call to say that they were on their way. They were polite and helpful and left my bedroom spotless. All packaging was removed.... Zobacz więcej
As my bed was delivered on a Friday, I had to wait for Monday for the team to pick up the email from customer services about the missing parts. It would have been nice to have assembly instructions a... Zobacz więcej
Reakcja na opinię
The Salesperson was very knowledgeable and she guided us around the store to just what we wanted. I received multiple emails during the time from order to delivery. The delivery went well with the... Zobacz więcej
Informacje dotyczące firmy
O Bensons For Beds - Derby Meteor332
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, Zjednoczone Królestwo
- 1332835400
4,8
Doskonała
442 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The bed was delivered with care
The bed was delivered with care and our old bed taken with respect
The bed was made up for us and we were shown what to do with the remote controls
I never want to get out of bed again ,it's great
6 lutego 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that the delivery and setup were handled with such care! It's great to know you're enjoying your new bed so much. Thanks for sharing your positive experience with us, Megan at Customer Care
Great choice and friendly helpful staff.
7 stycznia 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate you sharing your positive experience! It is great to know our staff was helpful and you enjoyed our selection. Take care, Megan at Customer Care
Great experience.
We had a great experience and were given a thorough demonstration of the available matresses with attention payed to our individual requirements. We never felt under any pressure and were impressed with the choice of options.
3 lutego 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that you had a great experience! We appreciate that you felt comfortable exploring our mattress options and that we met your specific needs. Thank you for your positive feedback, Megan at Customer Care
The staff and service provided at the Derby Metro Cemtre was excellent and amazing.
The staff and service provided at the Benson Beds in the Derby shop was the best I have ever been offered. From the moment we arrived to the aftercare, both from the manager, Jay and his staff has continued to patiently help us making a very important decision. Sleep is very important and this shop and staff know how to assist. Thank you.
19 stycznia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Derby Meteor332
We're so happy to hear about the excellent service you received at our Derby shop. It's great to know that the team's patience and assistance helped you make such an important decision. Thank you for sharing your positive experience, Megan at Customer Care
Able to determine the mattress comfort…
Able to determine the mattress comfort difference between medium and firm, I liked the displayed construction information of the mattresses.
24 stycznia 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that you were able to determine the mattress comfort and liked the construction information. Thank you for your positive feedback, Megan at Customer Care
I had a lovely experience
I had a lovely experience, the lady that served me was very knowledgeable and not pushy but gave me lots of advice and options
18 stycznia 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We are so glad you had a lovely experience! It's great to hear that our team member was knowledgeable, helpful, and provided excellent advice. Thank you, Megan at Customer Care
The staff member that we spoke to I…
The staff member that we spoke to I think his name was Jai. He was very helpful and pleasant he explained everything to us to help us with our needs of picking a new mattress.My husband and I were very impressed with his knowledge of everything we were very pleased with the service.
16 stycznia 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that our team member was so helpful in assisting you with your mattress selection. We appreciate you mentioning their knowledge and the quality of service you received. Thank you for your positive feedback, Megan at Customer Care
A happy customer
From entering the store to leaving, I was treated with respect & listened to by Emily. I knew basically what I wanted but Emily gave me advice where needed I was shown different beds & mattresses to meet my budget & nothing was too much trouble. I placed an order & am looking forward to sleeping on my new bed. Thankyou for all your help Emily.
12 stycznia 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate you sharing your positive experience. We're happy to hear that you felt respected and listened to while receiving helpful advice to meet your needs. We are delighted you found a bed, and we hope you enjoy sleeping on it.
Thank you,
Megan at Customer Care
Time and understanding of customer need
The explanation of different types of bed was clear and informative, if a little fast at times. Overall the salesman listened to my preferences and particular needs and responded well.
10 stycznia 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate you taking the time to share your feedback. We're glad the bed type explanations were helpful and that the salesperson addressed your needs well. We'll work on pacing our explanations better in the future.
Thank you,
Megan at Customer Care
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate your positive feedback regarding our customer service and knowledge. We are so glad you had a great experience with our team!
Take care,
Megan at Customer Care
The sales assistant
The sales assistant, Emily, was very helpful, giving useful information without being pushy. She left us alone for a while to look round and see what was available.
3 stycznia 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate you sharing your experience. We're happy to hear that our sales assistant was helpful and informative without being intrusive, and allowed you time to explore our options.
Take care,
Megan at Customer Care
Odpowiedź od Bensons For Beds - Derby Meteor332
We're glad you found our product explanations helpful and the choices available beneficial. Thanks for your feedback, Megan at Customer Care
I found staff helpful
31 grudnia 2024
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate you taking the time to leave us this wonderful feedback; we are so happy to hear that our staff was helpful to you.
Take care,
Megan at Customer Care
Went in with no real idea what we…
Went in with no real idea what we required, staff very helpful and not pushy in any way.
30 grudnia 2024
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate your feedback! We're glad our team could assist you without pressure. Providing helpful guidance is what we strive for!
Take care,
Megan at Customer Care
Stress free experience
Drews information regards the mattresses, was helpfull in deciding which one was right for us. We didn't feel preasured or rushed which made the experience enjoyable and stress free
31 grudnia 2024
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for your positive review – Lauryn at Customer Care 💜
Very good service: The shopping assistant was knowledgable…
The shopping assistant was knowledgable and helpful. She answered our questions quickly and was efficient when it came to our purchase.
28 grudnia 2024
Purchase of mattress
We found the staff member whi helped us to be very knowledgeable and she did her best to make sure we made the best choice for us.
16 grudnia 2024
Honest, efficient and reliable.
Straight forward. Honest, efficient and reliable service.
Thank you.
5 grudnia 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.