The Salesperson was very knowledgeable and she guided us around the store to just what we wanted. I received multiple emails during the time from order to delivery. The delivery went well with the... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 8b Meteor Centre, Mansfield Road, DE21 4SY Derby, Derbyshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Visited meteor centre in derby was guided by Emily who was extremely helpful and knowledgeable.she gave us advice on all aspects of buying correct mattresses, she introduced herself then let us go bac... Zobacz więcej
As my bed was delivered on a Friday, I had to wait for Monday for the team to pick up the email from customer services about the missing parts. It would have been nice to have assembly instructions a... Zobacz więcej
Reakcja na opinię
From the moment we walked into Bensons for Beds in Derby, we were so well looked after, helpful advice in choosing a bed frame and mattress for our needs. We were given space to talk privately in... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Derby Meteor332
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, Zjednoczone Królestwo
- 1332835400
4,8
Doskonała
441 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good service
Helpful and approachable. Good engagement from the sales team with information on products.
3 czerwca 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
We're so pleased our sales team was helpful and engaging. Thank you for your kind feedback!
Team Bensons
Phone call 30 minutes before delivery…
Phone call 30 minutes before delivery careful with the large item clean tidy well done Bensons 👏 . Paul& karen
27 maja 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Derby Meteor332
We're so glad to hear about your positive delivery experience! We appreciate you sharing your kind words with us.
Team Bensons
Very good service at Bensons for Beds
Very good service at Bensons for Beds. Thought the prices were good when I went with my brother to get a bed from there so decided to get our bed from there a few months later. The staff were friendly and straight to the point.
30 maja 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
We're so pleased you had a very good experience with us! It's wonderful that our staff were friendly and helpful. Thank you for choosing us for your bed. We appreciate your kind feedback!
Team Bensons
Quiet calm non pushy and knowledgeable …
Quiet calm non pushy and knowledgeable assistant
29 maja 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
We're glad you had a calm and positive experience with our assistant.
Team Bensons
Odpowiedź od Bensons For Beds - Derby Meteor332
We're delighted you enjoyed our service, selection, and pricing! Your feedback is valued.
Team Bensons
100%
From entering the show room through to the delivery every member of staff were polite and friendly and helpful.
22 maja 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
We're so pleased to hear our team was polite, friendly, and helpful throughout your experience. Thank you for sharing!
Team Bensons
Quick turn around
Mine was the last delivery of the day so wondered if they might not nit nahe the designated time slot but they were well within.
They took away the old bed and and took the new one upstairs, put in the correct position and fitted the headboard. Probably took a max. of 20 minutes from arrival to departure.
15 maja 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
We're so happy to hear that our delivery team provided such efficient and helpful service, especially with the headboard fitting. Thank you for sharing your positive experience!
Team Bensons
Went into the store looking for an…
Went into the store looking for an ottoman bed, friendly assistant ‘Awan’ gave us all the info we needed, very knowledgable and polite, no pressure, left us to talk it over and decide. Whilst there we saw wardrobes which we needed as well (just wasn’t planning on them just yet). As Awan was now busy with another customer we were tight on time and had to leave. Once home we rang and spoke with Awan who gave us the info we needed and confirmed this in an email straight away, this information was also passed onto her colleague Jai, as she would be off tomorrow if we wanted to go ahead. We returned to the store the following morning Jai greeted us, again very friendly and knowledgeable, was very efficient in processing our order. I had one query that Jai wanted to confirm for me to be positive on, which he did over the phone in front of us giving us confidence and reassurance everything would be what we wanted. Very good experience so far, hoping for the same on delivery and assembly.
Highly recommended at this point.
12 maja 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Derby Meteor332
We are delighted to hear about your positive experience at our store. It's wonderful that our team provided helpful, knowledgeable, and pressure-free assistance with your ottoman bed and wardrobe selection. We appreciate you highlighting their efficiency and reassurance, and we hope your delivery and assembly are just as smooth.
Team Bensons
This is not the first time we’ve…
This is not the first time we’ve shopped here. We came back because of the great service we had last time. All the staff were great especially jai who looked after us and made sure we got everything we needed.
Highly recommended.
15 maja 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
We're delighted you returned to us! It's wonderful to hear our team provided excellent service and ensured you found everything you needed. Thank you for your high recommendation!
Team Bensons - Jess
Arrived on time
Arrived on time. Plenty of communication and carried upstairs to the room required.
Bed is very solid.
Very happy.
11 lutego 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
That’s great to hear! 😊 On-time delivery, clear updates, and a solid bed—sounds like a win all round. Thanks so much for sharing✨
Our new matteress…
The assistant was extremely helpful and really knew how to explain what we needed to know. To make the. purchase expirence a pleasure instead of a chore can't say anything about the matteress yet as we delayed delivery to suit us
4 maja 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
We're delighted to hear the assistant was so helpful and informative, making your purchase a pleasure. We appreciate your feedback and hope you enjoy the mattress once delivered!
Team Bensons
Benson for beds…
From going into the shop and choosing the best bed for me, had amazing saleswoman! Had good communication throughout until bed arrived.
Delivery went smooth with polite friendly delivery team
10 maja 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that you had an amazing saleswoman helping you choose the best bed and that you experienced good communication and smooth delivery with a polite team!
Team Bensons
Amanpreet was incredibly helpful!
Amanpreet was incredibly helpful. She recommended a good quality range of beds following our test on the SleepPro. We found the right bed for us that supported us in all the right ways and it was a service I would highly recommend.
2 maja 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that you found the perfect bed with our help! It's great to know that the recommendations and SleepPro test led you to a bed that provides the support you need. Thanks for recommending our service!
Team Bensons
Excellent bed delivery serice,
Everything was good with the process from ordering in store to the delivery and set up of the bed. The men came in the allotted time slot and were very polite and friendly. They put the bed where we said, took about 20 minutes and left the room very clean. Would recommend Bensons to anyone and would use them again.
27 kwietnia 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that you had a good experience, from ordering to the delivery and setup. It's great the team was polite, friendly, and efficient, leaving the room clean. Thank you for recommending us!
Fabulous bed buying experience
Bought a Sudbury ottoman bed and it’s utterly sublime. Well made, chic and elegant. Great price and just so comfy. Derby store were helpful and delivery was perfect. Totally pleased with whole buying experience.
29 marca 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
We're delighted you find your Sudbury ottoman bed sublime, well-made, chic, and comfy! It's great to hear our Derby store was helpful and delivery perfect. Thank you for sharing your positive buying experience!
Team Bensons
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that your order arrived as expected and that you were satisfied with our sales. Thank you for your feedback.
Team Bensons
Satisfied customer
Sales staff were helpful but not too pushy,
Informative and knowledgeable.
Prompt delivery, polite staff
Bed is good quality, competitive price and very comfy
24 kwietnia 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
Thanks for the lovely feedback—sounds like everything hit the mark!
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
The staff was very friendly
The staff was very friendly and new exactly what I was looking for I love my temper mattress and pillow the Ottoman base has got so much room to keep things looking tidy in my bedroom
20 kwietnia 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for the lovely review! We’re so pleased our friendly team understood exactly what you were looking for. Enjoy your Tempur mattress and pillow—and all that extra storage from the ottoman base,
Megan | Customer Care Specialist😊
Love our new bed
Love our new bed, Easy to assemble, delivery guys (Tes and Kieren) were great
10 kwietnia 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
That’s fantastic to hear! We’re so glad you love your new bed, found it easy to assemble, and the delivery guys made such a great impression on delivery — we’ll be sure to pass on your kind words.
Thank you for your positive review - Lauryn at Customer Care 💜
Great sales assistant in the Derby…
Great sales assistant in the Derby store who gives great advice.
Good delivery and set up experience. Would definitely recommend this company.
16 kwietnia 2026
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for your great feedback! We’re delighted you received excellent advice from our Derby store team and enjoyed a smooth delivery and set‑up experience. Your recommendation means a lot to us,
Megan | Customer Care Specialist💤
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