Shane in the Cwmbran store was very helpful and knowledgable. Gave good advice and was considerate in allowing us time to discuss our options and try the mattresses on our own. We didn’t feel at all p... Zobacz więcej
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I dealt with Shane at the Cwmbran store, he was very helpful, patient and went through all options available in the range of bedroom furniture I chose. Following my order, I received all the necessar... Zobacz więcej
Spoke to salesman who was extremely helpful and decided to go back I. January sales for better deal and was promised delivery on 9th February in time for Valentine’s Day so got rid of spare bed moved... Zobacz więcej
Reakcja na opinię
When looking around the store a member of staff approached us asking if we needed any assistance. He gave us good and honest reviews on the mattresses in question. Very friendly staff with excellent k... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Cwmbran225
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 3c Cwmbran Retail Park, NP44 3JQ, Cwmbran, Gwent, Zjednoczone Królestwo
- 1633485717
4,9
Doskonała
287 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely staff very helpful and friendly
Lovely staff very helpful and friendly. Kept up to date with progress and delivery. Delivered on the date and time given. Great service thank you
4 czerwca 2026
Odpowiedź od Bensons For Beds - Cwmbran225
We're so pleased our team was helpful and friendly, keeping you updated and delivering on time. Thank you for your kind words!
Team Bensons
The two gentlemen who delivered and…
The two gentlemen who delivered and assembled the bed. Were extremely polite and helpful.
Sales person was very helpful. I now have a lovely bed and mattress.
6 czerwca 2026
Odpowiedź od Bensons For Beds - Cwmbran225
We're so pleased our delivery and assembly team was polite and helpful, and that our salesperson provided great assistance. We're glad you love your new bed!
Team Bensons
The first mattress I bought
The first mattress I bought, I just couldn’t get on with. Went back to Bensons to explain and the guarantee was honoured. They arranged to take the mattress back and I ordered a different one. Great job!
6 czerwca 2026
Odpowiedź od Bensons For Beds - Cwmbran225
We are so pleased to hear we could help you find the perfect mattress and that our guarantee provided peace of mind. Thank you for sharing your positive experience!
Team Bensons
Im happy with my new bed and with the…
Im happy with my new bed and with the care
22 maja 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Cwmbran225
We're so glad you're happy with your new bed and the care you received!
Team Bensons
Great job thanks guys 👍
11 maja 2026
Odpowiedź od Bensons For Beds - Cwmbran225
We appreciate your kind words!
Team Bensons - Jess
Odpowiedź od Bensons For Beds - Cwmbran225
We're happy to hear about the good service you received, from the store to the delivery, and that you find the mattress very comfortable!
Team Bensons
From start to From start to finish an excellent company…
Replacement gel mattress. A shout out for the superb manager at Cwmbrân. Replacement and deliver arranged so quickly. The communication and process is the smoothest of any company I’ve ever experienced. I fully understand why this company wins awards.
23 kwietnia 2026
Odpowiedź od Bensons For Beds - Cwmbran225
Thank you so much for the fantastic feedback! 😊 A huge shout‑out to the superb manager at our Cwmbrân store—we’re delighted the replacement and delivery were arranged so quickly and smoothly. Your kind words about our communication and service really mean a lot to us 🛏️✨
Bed ,mattress and Tv was well protected…
Bed ,mattress and Tv was well protected upon arrival , the delivery men were very polite and assembled the bed fairly quickly and showed me how to work the tv they were very helpful
13 kwietnia 2026
Odpowiedź od Bensons For Beds - Cwmbran225
Thank you for your feedback! We’re so pleased to hear your bed, mattress, and TV arrived well protected and that the delivery team were polite, efficient, and took the time to show you how everything worked. It’s great to know they made the whole setup easy and stress‑free.
Thank you for your positive review - Lauryn at Customer Care 💜
Long lead time for the bed but once we…
Long lead time for the bed but once we had a date it all was very smooth. Great help at the shop particularly around what type of mattress to buy.
13 kwietnia 2026
Odpowiedź od Bensons For Beds - Cwmbran225
Thank you for your feedback! 😊 We appreciate your patience with the lead time and are so pleased that everything ran smoothly once delivery was scheduled. It’s great to hear the team in store were able to help you choose the right mattress — enjoy your new bed,
Megan | Customer Care Specialist
Beds reveiw
Not pushing beds on you talking about all beds & styles, listening to the customers needs and making informative suggestions, conscious of price range customer wanted to patio & what was available. Shaine in cwmbran store very helpful
9 kwietnia 2026
Odpowiedź od Bensons For Beds - Cwmbran225
Thank you for such detailed feedback! We’re delighted to hear you felt listened to and never pressured. Shaine and the Cwmbran team will be thrilled to hear your kind words!
Thank you once again for your kind words. We're always here if you need anything further,
Megan | Customer Care Specialist!💜
Mattress delivered on time van driver…
Mattress delivered on time van driver very helpful matttess very comfortable would recommend Bensons for beds
30 marca 2026
Odpowiedź od Bensons For Beds - Cwmbran225
Thank you! So glad the mattress arrived on time and that you’re loving the comfort — really appreciate the recommendation,
Megan | Customer Care Specialist 😊
Knowledgeable sales service and quality…
Knowledgeable sales service and quality delivery/assembly provided. Professional company throughout.
26 marca 2026
Odpowiedź od Bensons For Beds - Cwmbran225
Thank you! Wonderful to hear you received knowledgeable sales service and a quality delivery and assembly. We’re delighted you found everything professional from start to finish,
Megan at Customer Care💤
The whole visit we were made to feel…
The whole visit we were made to feel comfortable, the sales man was really patient and helpful.
17 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Cwmbran225
Love to hear it Christine! Sounds like your visit came with VIP comfort and a sales‑guy level of patience most of us only wish for. Glad you were well looked after and thank you so much for choosing us,
Megan at Customer Care
Good customer service and quick deliver.
16 marca 2026
Odpowiedź od Bensons For Beds - Cwmbran225
Thank you for giving us 5 stars Darren! We’re glad you received good customer service and that your delivery was nice and quick. Really appreciate your feedback,
Megan at Customer Care💜
Spoke to salesman who was extremely…
Spoke to salesman who was extremely helpful and decided to go back I. January sales for better deal and was promised delivery on 9th February in time for Valentine’s Day so got rid of spare bed moved my bed into spare room to paint main bedroom then was told delivery was postponed until the 25th. I was disappointed as this happened with my sofa from SCS and was told the Bensons delivery team are always when they say. Anyway they came on the 25th and did a good job putting bed together and I am loving my new simba mattress and pillows
28 lutego 2026
Odpowiedź od Bensons For Beds - Cwmbran225
Thank you for taking the time to share your experience. I’m really glad to hear the salesman was helpful and that you were able to return in the January sales for a better deal. I’m very sorry for the disappointment caused by the delivery delay, especially after planning everything around the original date,
We truly appreciate your feedback.
Megan at Customer Care
Walk In Sale
Walked in when passing on way to another bed store. Very helpful, especially Ellie, with good advice from start and no pushing for a sale. Returned to buy the bed we liked a few days later and were pleased with the deal
27 lutego 2026
Odpowiedź od Bensons For Beds - Cwmbran225
Marc N,
We're so glad you found us helpful and appreciated the advice without any pressure. It's great you came back! We're pleased you were happy with the purchase.
Team Bensons
Sale staff the trainee young girl was…
Sale staff the trainee young girl was very professional. And polite.
17 lutego 2026
Odpowiedź od Bensons For Beds - Cwmbran225
We're happy to hear that our trainee was professional and polite! We appreciate your positive feedback and recognition of their efforts.
Stewart - Team Bensons
Odpowiedź od Bensons For Beds - Cwmbran225
We appreciate your positive feedback! We're happy to hear that we provided helpful information and that you are enjoying your new bed.
new mattress
Right from the sfart at the showroon though to delevery it was handled very professionaly
3 lutego 2026
Odpowiedź od Bensons For Beds - Cwmbran225
We're happy to hear that your experience, from the showroom to delivery, was handled professionally. Thank you for your positive feedback; we appreciate it.
When looking around the store a member…
When looking around the store a member of staff approached us asking if we needed any assistance. He gave us good and honest reviews on the mattresses in question. Very friendly staff with excellent knowledge highly recommended if your in need of a new bed/mattress visiting speaking with Shane at Bensons for Beds Cwmbran
2 lutego 2026
Odpowiedź od Bensons For Beds - Cwmbran225
We're happy to hear that our staff approached you and provided helpful, honest reviews of the mattresses. It's great to know that you found our team friendly and knowledgeable. Thank you for your positive feedback!
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