Charmain and colleagues at Craigleith extremely helpful. No high pressure sales techniques or sales drivel as in certain other bed stores. Short lead time and choice of delivery date. Delivery during... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnits 7 A & B, Craigleith Retail Park, EH4 2LN South Groathill Avenue, Edinburgh, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Josh was friendly, professional, and knowledgeable throughout our visit. He took the time to answer our questions without any pressure and made the whole experience pleasant and straightforward. We al... Zobacz więcej
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Friendly and helpful. Only issue was having visited and got quote from Edinburgh blackhall branch then returned to order Monday evening I found beach closed early (7pm) when opening stated till 8pm an... Zobacz więcej
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Charmaine was very friendly and helpful in store, and everyone else including the store manager was also very friendly and helpful over the phone calls.
Informacje dotyczące firmy
O Bensons For Beds - Craigleith
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Units 7 A & B, Craigleith Retail Park, EH4 2LN, South Groathill Avenue, Edinburgh, Zjednoczone Królestwo
4,9
Doskonała
102 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I am more than happy with the delivery…
I am more than happy with the delivery experience and the very helpful delivery team Steven and Willie.
14 sierpnia 2026
Charmaine was very friendly and helpful…
Charmaine was very friendly and helpful in store, and everyone else including the store manager was also very friendly and helpful over the phone calls.
13 sierpnia 2026
Helpful and friendly
Helpful and friendly. Answered all my questions. Happy with experience from ordering to delivery.
7 sierpnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Great service and delivery!
3 sierpnia 2026
Odpowiedź od Bensons For Beds - Craigleith
Thank you for your wonderful feedback! We are so pleased to hear that you experienced great service and delivery. We truly appreciate you choosing us!
Team Bensons
Great store, lovely staff
The Bensons for Beds store had a great range of stock, and the sales assistant, Charmaine, was so helpful - I was particularly impressed with the bed device that could change the firmness of the mattress. I was shopping for a new mattress so this was very useful in gauging what I needed. Charmaine was also helpful with the admin associated with sale, explaining the delivery procedure and the benefits of the five year insurance cover. A positive experience.
6 sierpnia 2026
Odpowiedź od Bensons For Beds - Craigleith
We're so pleased to hear about your excellent experience in our store! It's wonderful that Charmaine provided such helpful assistance and that you found the bed device useful for choosing your mattress. We're also glad the delivery and insurance options were clearly explained.
Team Bensons
helpful staff
Josh was very helpful in giving advice and talking through all our options
1 sierpnia 2026
Odpowiedź od Bensons For Beds - Craigleith
Thank you for your fantastic review! We're delighted to hear that our team member was very helpful in giving advice and discussing all your options. We really appreciate your feedback!
Team Bensons
Worth a visit.
Courteous and helpful member of staff, Charmaine, who made us welcome. She did not pressure us and was knowledgeable.
1 sierpnia 2026
Odpowiedź od Bensons For Beds - Craigleith
Thank you for your wonderful feedback! We're delighted to hear that Charmaine was courteous, helpful, and made you feel welcome. It's great to know that you appreciated their knowledge and felt no pressure during your visit.
Team Bensons
Brilliant customer service
Callan was a gem and really helped us with the mattress. Delivery service was also exceptional, helpful, kind and professional.
24 lipca 2026
Odpowiedź od Bensons For Beds - Craigleith
We're so pleased to hear that Callan was a gem and really helped you with your mattress. It's wonderful that your delivery service was also exceptional, helpful, kind, and professional!
Team Bensons
Great service
Great service
Staff member in the shop was very friendly and informative and helped me choose what was right for me. The guys who delivered the bed were great, very speedy!
18 lipca 2026
Odpowiedź od Bensons For Beds - Craigleith
We're so pleased to hear you received such great service! It's wonderful that our in-store team member was friendly and helpful, and that our delivery team was speedy.
Thank you for your positive review - Lauryn at Customer Care 💜
Great experience
Josh was friendly, professional, and knowledgeable throughout our visit. He took the time to answer our questions without any pressure and made the whole experience pleasant and straightforward. We also really liked the store, which had a great selection, and we found exactly what we were looking for at a fair price.
15 lipca 2026
Odpowiedź od Bensons For Beds - Craigleith
We're so pleased to hear that our team member was friendly, professional, and knowledgeable throughout your visit. It's wonderful that they took the time to answer your questions without any pressure, making your experience pleasant and straightforward. We're also delighted you enjoyed our store's selection and found exactly what you needed at a fair price.
Thank you for your positive review - Lauryn at Customer Care
Pleasant helpful staff in store
Pleasant helpful staff in store, good updates regarding delivery and prompt delivery with delivery men excellent.
18 lipca 2026
Odpowiedź od Bensons For Beds - Craigleith
We're so pleased to hear that our in-store staff were helpful and that you received good updates regarding your delivery. It's wonderful that your delivery was prompt and that our delivery men were excellent. Thank you for your kind feedback!
Team Bensons
Good selection of beds and mattresses
Good selection of beds and mattresses. Friendly helpful staff. Easy to order and easy to arrange delivery. Delivery was smooth and delivery staff were friendly and did a great job at setting up the bed in situ. Very happy with our purchase. Thank you.
2 lipca 2026
Odpowiedź od Bensons For Beds - Craigleith
We're so pleased you found our selection good and our staff friendly and helpful. It's wonderful that ordering and delivery were easy, and that our delivery team did a great job setting up your bed. We hope you enjoy your purchase!
the shop experience was pleasant and…
the shop experience was pleasant and helpful.
from the moment i left the shop i was kept informed about the process and delivery date of my order, was also informed of my delivery time in plenty time and was phoned by the delivery men when to expect them all in all a very pleasant experience can’t fault anything.
27 czerwca 2026
Odpowiedź od Bensons For Beds - Craigleith
We're so pleased to hear your shop experience was pleasant and helpful. It's wonderful that you were kept informed throughout the process, from order to delivery, and that our delivery team provided excellent communication.
Team Bensons
Craigleith, Edinburgh - Purchase, Delivery, Assembly.
Charmain and colleagues at Craigleith extremely helpful. No high pressure sales techniques or sales drivel as in certain other bed stores. Short lead time and choice of delivery date. Delivery during stated time slot. Assembly service used which was very quick, less than 1 hour from arrival to departure. Would recommend.
19 czerwca 2026
Odpowiedź od Bensons For Beds - Craigleith
We're so pleased to hear about your excellent experience with our team, from the helpful service to the quick assembly. It's wonderful that you found our process efficient and stress-free. Thank you for your recommendation!
Team Bensons
Totally professional
Helpful staff in the shop. Left us alone when necessary and provided advice when needed.
We were kept up to date with our delivery status. The delivery men arrived on time and just got stuck in, putting new bed together and removing the old one. Totally professional - thank you
This would have been a five star review if it wasn't for all the faffing around required by the order process eg spend over this amount and get that reduction - buy that and get 50% off something else -buy this and something else is free - must do it by Tuesday (any old Tuesday presumably since there was no date). Just give me a straight price! And don't tell me it is to give the customer a better deal. I compared prices for comparable items over 3 bed shops and - surprise, surprise! -they were all within a whisker of each other.
22 czerwca 2026
Odpowiedź od Bensons For Beds - Craigleith
We are so pleased to hear about your positive experience with our staff and delivery team. We truly appreciate your feedback regarding our ordering process and understand your frustration with the promotional offers. We are always looking for ways to improve our customer experience and will certainly take your comments into consideration as we review our sales strategies. Thank you for taking the time to share your thoughts.
Team Bensons
Odpowiedź od Bensons For Beds - Craigleith
We're delighted you're happy with our service and the bed's quality! Thank you for your feedback.
Team Bensons
Very helpful and informed staff.
12 maja 2026
Odpowiedź od Bensons For Beds - Craigleith
Thanks for your kind words! We're glad our team was helpful and informed.
Team Bensons - Jess
Great Customer Service
I bought a bed and mattress from Bensons for Beds at Craigleith, Edinburgh on 23rd April 26. I am very happy with both products and the customer service I received was exceptional. Josh was extremely knowledgeable, courteous and friendly and he also gave me a discount which I didn't expect as my bed was already on offer! Thank you Bensons and Josh.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Craigleith
Thank you for sharing your wonderful experience! We're so pleased you're happy with your new bed and mattress. It's fantastic to hear our team provided exceptional service and helpful advice. We appreciate your kind words!
Team Bensons
Delivered when promised by polite and…
Delivered when promised by polite and efficient drivers.
3 maja 2026
Odpowiedź od Bensons For Beds - Craigleith
We're happy to hear that our drivers delivered your order on time with efficiency and politeness. Thank you for your positive feedback!
Team Bensons
I called in to your store at craigleith…
I called in to your store at craigleith and was served by Josh, he was super helpful, lovely, professional just fab! Delivery was also seamless perfect would definately recomend x
25 kwietnia 2026
Odpowiedź od Bensons For Beds - Craigleith
Thank you so much! 😊 We’re thrilled Josh at Craigleith made such a great impression—super helpful, professional, and fab is exactly what we love to hear! Delighted delivery was seamless too. Thanks for the recommendation,
Megan | Customer Care Specialist🛏️
Doświadczenie Trustpilot
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