The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, Wiltshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience right from going into store to chat to Malcolm and placing order, and to delivery. Phone call letting us know exactly what time they would be with us, shoes off at the door and strai... Zobacz więcej
Reakcja na opinię
Malcolm the advisor was excellent, very knowledgeable, friendly and answered all our questions. He went through the pros and cons of each mattress and helped us make an informed decision. Didn't pr... Zobacz więcej
Reakcja na opinię
There was no hard sell which was a relief. Staff were helpful but let us just look around & then when we needed more information they were there to answer all our questions. We were clueless about our... Zobacz więcej
Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Chippenham375
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, Zjednoczone Królestwo
- 1249659881
4,7
Doskonała
256 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Because when unpacking the bed a…
Because when unpacking the bed a caster was damaged and unable to put the bed together but in fairness when got in touch with the company they put one in the post so waiting to get the part
12 maja 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Chippenham375
We appreciate you letting us know about the damaged caster. We are glad we could promptly send a replacement part for you. We hope you receive it soon to assemble your bed.
Team Bensons
We chose Bensons Bed because we had…
We chose Bensons Bed because we had bought a bed from them before and it had served us well. They were very helpfu in giving us good advise on various makes of matress. Delivered on time quickly and professionally. Would choose them again.
8 maja 2026
Odpowiedź od Bensons For Beds - Chippenham375
We're happy to hear that our beds have served you well! It's great that our team provided helpful advice on mattresses and that the delivery was prompt and professional. Thank you for choosing us again!
Team Bensons
Excellent Service
Excellent service right the way through from purchase to delivery!
Thank you 😊
30 kwietnia 2026
Odpowiedź od Bensons For Beds - Chippenham375
We're happy to hear you received excellent service from purchase to delivery! Thank you for your positive feedback; it really means a lot to us!
Team Bensons
Glad we bought from Benson chippenham
Lots of information from buying to delivery
Excellent delivery drivers
25 kwietnia 2026
Odpowiedź od Bensons For Beds - Chippenham375
Lovely to hear — clear information and excellent delivery is exactly what we aim for!
Thanks again for choosing us — enjoy every cosy moment!
Igel nano 4000i plush top mattress, Chippenham store
popped into Bensons for beds,just to have a look,was going to compare with another bed shop,that didn't happen in the end,as my hubby and myself settled for the igel nano 4000i plush top mattress, having had this mattress for a month now,we can honestly say we have had the best nights sleep ever,don't feel anything when one of us turns over.
Brilliant help from,Jeff and team no pressure into making,any purchases,all very professional,and very helpful,right down to the delivery, communication all the way through, absolutely excellent service, very highly recommended.credit to the company,5+stars.
22 marca 2026
Odpowiedź od Bensons For Beds - Chippenham375
Best nights’ sleep ever? That’s what we love to hear! Thanks for the 5+ stars 🙌
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist
So much more preferable than doing it yourself
I was in the market for both a hybrid mattress and a divan base but didn't really want the hassle of ordering them separately online from two different places. Which would have two different delivery days, a possible mismatch between the two and no chance of actually seeing and 'feeling' the products.
Whilst looking at divan bases on Bensons web site I noticed they also sold Simba mattresses. So I decided to visit the store and I'm so glad I did.
There was a great product range that could be tried out and all supported by really helpful, personable but not pushy, staff. There was no need for me to do any of the ordering admin and all I provided was a delivery date and of course the, very reasonable, cost.
Communications prior to delivery was exemplary along with the delivery of the new and removal of the old.
The whole process was hassle free and I have no hesitation in giving all involved top marks.
12 marca 2026
Odpowiedź od Bensons For Beds - Chippenham375
We're glad you enjoyed your experience in our store and found our staff helpful. It's great to know the delivery and removal service met your expectations, making the entire process hassle-free for you. Thank you for your positive review – Lauryn at Customer Care 💜
The company were good at letting us…
The company were good at letting us know on the progress of the bed and the delivery date and estimated time. Also the delivery men were quick and efficient and careful in taking the bed upstairs and positioning and removing the wrapping. Well done , thank you.
16 kwietnia 2026
Odpowiedź od Bensons For Beds - Chippenham375
Thank you! We’re delighted you felt well informed throughout and that our delivery team provided quick, careful service.
We hope to welcome you back soon,
Megan | Customer Care Specialist
Great product delivered as promised
Great product delivered as promised. Communication on schedule and delivery was great.
17 kwietnia 2026
Odpowiedź od Bensons For Beds - Chippenham375
We appreciate you taking the time to share your positive experience! We're so glad the product met your expectations and the delivery went smoothly.
Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service from stsrt to…
Excellent service from stsrt to delivery.
Kept very well informed of updates delivered early helpful men.
13 kwietnia 2026
Odpowiedź od Bensons For Beds - Chippenham375
We're so happy to hear the service impressed you from beginning to end! It's great the updates were helpful and the delivery went smoothly.
Team Bensons
The bed is brilliant the teams selling…
The bed is brilliant the teams selling and installing were great. Just communication on the day of delivery was not good. Would recommend them everytime
3 kwietnia 2026
Odpowiedź od Bensons For Beds - Chippenham375
Thank you for your feedback! We’re delighted to hear you’re so happy with the bed and that both the sales and installation teams were great. We’re sorry the communication on the day of delivery wasn’t as good as it should have been, and we appreciate you highlighting this. Thank you for recommending us — it really means a lot,
Megan | Customer Care Specialist
Attentive and knowledgable sales person…
Attentive and knowledgable sales person and professional, polite delivery guys.
Bed is firm yet comfy.
5 kwietnia 2026
Odpowiedź od Bensons For Beds - Chippenham375
Thank you for your feedback! 😊 We’re delighted to hear the salesperson was attentive and knowledgeable, and that the delivery team were professional and polite. Even better to know the bed is firm yet comfy—enjoy & sleep well,
Megan | Customer Care Specialist🛏️
Thank you Bensons on Beds great service…
Thank you Bensons on Beds great service and delivery
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Chippenham375
We appreciate your wonderful feedback! We are so pleased to hear you received great service and delivery from our team.
Good experience in the shop
Good experience in the shop. Helpful advice, and quick to complete purchase
31 marca 2026
Odpowiedź od Bensons For Beds - Chippenham375
Thank you for your feedback! 😊 We’re glad to hear you had a good experience in the shop, found the advice helpful, and that everything was quick and easy to complete. We really appreciate it,
Megan | Customer Care Specialist⭐
Really helpful customer service and…
Really helpful customer service and very easy purchase process
31 marca 2026
Odpowiedź od Bensons For Beds - Chippenham375
Thank you for the great feedback! We’re so glad you found the customer service really helpful and the purchase process nice and easy.
Take care and see you again soon,
Megan | Customer Care Specialist😊✨
Odpowiedź od Bensons For Beds - Chippenham375
Thank you! We’re so glad you found our team helpful and friendly — that’s exactly the experience we aim to give 😊
Thank you for choosing us,
Megan | Customer Care Specialist✨
Good service.
Nobody hassled us when we were looking at mattresses, just allowed us to look and try as we liked. Delivery was on the nominated day, in the time slot allocated. The two delivery men were excellent, polite, careful of property, removing the old mattress and putting the new one on the bed within 15 minutes.
22 marca 2026
Odpowiedź od Bensons For Beds - Chippenham375
Thank you for your lovely feedback! We’re so glad you felt free to browse at your own pace, and it’s great to hear delivery was smooth and right on time. Our delivery team will be delighted to know their polite and careful service made such a difference. Enjoy your new mattress,
Megan at Customer Care💜
Delivered efficiently and at the time…
Delivered efficiently and at the time they quoted.
20 marca 2026
Odpowiedź od Bensons For Beds - Chippenham375
Thank you for your feedback Phil! 😊
We’re really pleased to hear your order was delivered efficiently and exactly at the time quoted — just the smooth, reliable service we aim for every time. 🚚✨
Thanks again for choosing us,
Megan at Customer Care
Our driver and his mate Carl and Steve…
Our driver and his mate Carl and Steve were absolutely brilliant very polite and professional only took them 30 minutes to remove old bed and install new one would definitely recommend Benson's 100% also Jeff was so knowledgeable in the shop fantastic
22 marca 2026
Odpowiedź od Bensons For Beds - Chippenham375
Thanks for the fantastic review Andy! Carl and Steve sound like absolute stars — quick, polite, and super professional. And Jeff’s know‑how in store is the cherry on top! We love hearing you’d recommend us 100%!
Thanks again for your support—it means a lot!
Megan at Customer Care🌟
Would Definitely Recommend
A pleasant experience throughout and Malcom was very accomodating especially after having had a bad experience with another retailer
16 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Chippenham375
Thank you for giving us 5 stars! Delighted to hear your experience was pleasant throughout, and that Malcolm took such great care of you — especially after a tough time with another retailer. We’re so glad we could turn things around for you,
Megan at Customer Care✨
The Lady that took my order made a…
The Lady that took my order made a mistake with the cost. I paid £ 518 for the mattress, then 5 days later the manager rang me & asked for another £120 as his staff had ordered the wrong one. I wasn’t very happy about paying more money as I’m a pensioner, the manager told me if I didn’t pay the extra money he wouldn’t order the mattress that asked for in a aggressive manor, forcing me to borrow money from a family member.
4 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Chippenham375
Thank you for taking the time to share your experience, and we’re truly sorry to hear about the situation you faced. You should never feel pressured, especially when a pricing error was made on our side. We completely understand how upsetting and stressful this must have been, particularly as a pensioner. This is not the level of service we aim to provide.
Your feedback is extremely important to us, and we will make sure it is passed on to the appropriate team so situations like this can be investigated and handled more sensitively in future. Thank you again for bringing this to our attention,
Megan at Customer Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.