The customer service was outstanding. They sorted everything about my order and requirements pleasantly politely and efficiently. The Carlisle team were excellent! Thanks so much !
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... Zobacz więcej
Reakcja na opinię
Staff were very knowledgeable about their beds which was helpful. Once mattress was chosen was advised of different payment methods. Delivery was to a time slot and was reminded by text of date & ti... Zobacz więcej
Reakcja na opinię
Great service especially when we had to cancel the delivery last minute and again until my mum was able to get into her new property. When they arrived they delivered the bed in great time with no pro... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Carlisle
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, Zjednoczone Królestwo
- 1228402463
4,8
Doskonała
303 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brilliant Staff
We called into the Carlise shop, whilst saying in Carlise for the weekend. The staff were friendly, knowledgable and extremely helpful, not pushy at all.
They impressed that much that we went back into the Carlise branch on Sunday and purchased a new bed even though our local branch was in York.
25 stycznia 2025
Odpowiedź od Bensons For Beds - Carlisle
We appreciate you taking the time to share your positive experience! We are so glad to hear that our team's knowledge and friendly service made such a great impression that you purchased a bed from us.
Thank you,
Megan at Customer Care
Store was easily accessable,staff were…
Store was easily accessable,staff were excellent.
26 stycznia 2025
Odpowiedź od Bensons For Beds - Carlisle
We are so glad our store was easily accessible and our staff provided excellent service for you. Thank you for your feedback, Megan at Customer Care
Odpowiedź od Bensons For Beds - Carlisle
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Take care, Megan at Customer Care
Odpowiedź od Bensons For Beds - Carlisle
We appreciate you highlighting the helpful assistance you received in our store. We're so glad we could provide a positive experience!
Take care,
Megan at Customer Care
Great Bed
Very helpful when buying the bed and informative about the delivery process and options. Lovely staff
9 stycznia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Carlisle
We're so happy to hear that our staff was helpful and informative when you purchased your bed! Thank you for your feedback, Megan at Customer Care
Excellent customer service and choice…
Excellent customer service and choice of products.
6 stycznia 2025
Odpowiedź od Bensons For Beds - Carlisle
We appreciate you taking the time to leave us such a fantastic review! We're so happy you enjoyed our customer service and product selection. Take care, Megan at Customer Care
Very easy to deal with in the Carlisle…
Very easy to deal with in the Carlisle branch, staff very knowledgeable and friendly, all made for an easy purchase. Looking forward to a good night's sleep and the rest 👌.
4 stycznia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Carlisle
We're happy to hear about your easy purchase experience at our Carlisle branch! It's great our knowledgeable and friendly staff made it so. We hope you enjoy many good nights of sleep, Megan at Customer Care
Excellent service.
The gentleman who dealt with us was professional, helpful and very knowledgeable, but he did not try to out any pressure on us at all. He explained the pros and cons of various bed we looked at and gave us an extremely good deal on the one we chose. The bed will be delivered and assembled for us and the old one taken away for recycling. What better service could anybody want?
28 grudnia 2024
Odpowiedź od Bensons For Beds - Carlisle
Thank you for your positive review – Lauryn at Customer Care 💜
The mattress we purchased was clearly…
The mattress we purchased was clearly not a firm mattress, we both "fell" into the middle. The "independent" examiner was not independent. The tests were useless.
It was resolved but we had hassle and were out of pocket for something we felt not fit for purpose.
We will not use Bensons again.
21 grudnia 2024
Odpowiedź od Bensons For Beds - Carlisle
We’re sorry to hear about the issues you experienced with your mattress and the inconvenience caused during the resolution process. Your feedback is important to us and will be shared with the relevant teams to help improve both product quality and customer support. Thank you for your review – Lauryn at Customer Care.
great service
3 grudnia 2024
My experience was amazing the guy that…
My experience was amazing the guy that served me was fantastic and he even helped my little niece when she has a nose bleed
12 listopada 2024
Lisa in the shop was excellent
Lisa in the shop was excellent, very friendly and helpful. Didn’t push us in to spending more than we needed. In fact we didn’t intend to purchase anything that day but Lisa was so helpful ended up ringing the shop an hour later to place the order!
4 listopada 2024
The staff were very helpful and…
The staff were very helpful and attention to detail was great
15 października 2024
Victoria at the Carlisle store was…
Victoria at the Carlisle store was great, putting us at ease and really knowing her product inside out , she went above and beyond her mannerism and no we never felt under any pressure to purchase , but we did because of her.
13 października 2024
Great experience in Bensons for Beds…
Great experience in Bensons for Beds Carlisle. Helpful and experienced staff who made the whole overwhelming process easier for me. They also have a great array of quality products!
11 października 2024
Sales assistant very good at explaining…
Sales assistant very good at explaining the type of bed mattress type etc
27 września 2024
Excellent Service
The lady in the Carlisle showroom was very helpful and knowledgeable. The mattress I bought was delivered only 8 days later. The delivery men rang me an hour before they were due and were polite and efficient.
3 września 2024
3 door wardrobe
We looked at a wardrobe in store and the lady provided us with all the info we needed. We got our measurements and went straight back to order.
11 września 2024
Doświadczenie Trustpilot
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