Ryan was extremely helpful and even stayed beyond closing time to assist us in finding the right bed base and headboard which we needed to source quickly. Thank you so much.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... Zobacz więcej
Reakcja na opinię
What a refreshing experience. Karl in the store was very knowledgeable, ably answering any questions we had and left us to "try" out the beds to ensure we chose one that suited our requirements. We... Zobacz więcej
Reakcja na opinię
I bought a Sealy double mattress a couple of monthsd ago from Ryan at the Carlisle store.He was very helpful and the Sealy Mattras was top quality so I had no hesitation in buying two single Sealy Mat... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Carlisle
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, Zjednoczone Królestwo
- 1228402463
4,9
Doskonała
313 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The lady with dark long hair
The lady with dark long hair, could not of been more patient, helpful and friendly. Her customer service is top notch, she was honest, professional and approachable - your company is all the better for having her located in the Carlisle branch.
7 listopada 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Carlisle
We're delighted to hear about the exceptional service you received at our Carlisle branch. It's wonderful to know that our team member was patient, helpful, and friendly. We appreciate your positive feedback on her honesty, professionalism, and approachability.
Your satisfaction means the world to us,
Megan at Customer Care
Lisa was a fab at helping us choose our…
Lisa was a fab at helping us choose our bed
12 listopada 2025
Odpowiedź od Bensons For Beds - Carlisle
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Excellent service
Excellent service!
Very straightforward delivery with loads of communication!
4 listopada 2025
Odpowiedź od Bensons For Beds - Carlisle
Thank you for your feedback Helen! We’re delighted to hear that you experienced excellent service and that the delivery process was straightforward with clear communication throughout. Your comments mean a lot to us and help us keep delivering a smooth experience for our customers.
Thank you for your positive review – Lauryn at Customer Care 💜
The help to get the mattress I needed…
The help to get the mattress I needed and helpful Pleasant staff
4 listopada 2025
Odpowiedź od Bensons For Beds - Carlisle
We’re delighted our team could help you find the mattress you needed and provide such pleasant, helpful service. Making the process easy and enjoyable is always our goal!
Thank you for your positive review – Lauryn at Customer Care 💜
Odpowiedź od Bensons For Beds - Carlisle
We appreciate you sharing! We are so glad you found our staff friendly, knowledgeable, and not pushy during your visit with us.
Thanks for choosing us – we hope to serve you again,
Megan at Customer Care
Bensons Review
Excellent customer service on the day. Our assistant was very informative and had an excellent knowledge of the products.
Thoroughly recommend Bensons.
5 października 2025
Odpowiedź od Bensons For Beds - Carlisle
We appreciate you sharing your experience! We're happy to hear that our assistant was informative and knowledgeable. Thank you for recommending us, Megan at Customer Care
Bensons 100% the best
I bought a Sealy double mattress a couple of monthsd ago from Ryan at the Carlisle store.He was very helpful and the Sealy Mattras was top quality so I had no hesitation in buying two single Sealy Mattresses in the recent sale, again Ryan was very helpful. Bensons asfter sales service is also very good. I would always make Bensons my first port of call when needing new bedding. They are competitively priced and a customer focused company.
23 września 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Carlisle
We're happy to hear that you found our team member helpful and the mattress to be of top quality. We appreciate you choosing us for your bedding needs and for acknowledging our customer focus. Thank you for your positive feedback.
Thank you,
Lauryn at Customer Care.
Very helpful and not pushy left you to…
Very helpful and not pushy left you to make your own mind up
18 września 2025
Odpowiedź od Bensons For Beds - Carlisle
We're happy to hear that you felt supported and respected during your visit. Thank you for sharing your positive experience with us.
Thank you,
Lauryn at Customer Care.
There was a great choice of beds and…
There was a great choice of beds and lovely Lisa was very helpful.
11 września 2025
Odpowiedź od Bensons For Beds - Carlisle
Thank you for the positive review! We pride ourselves on providing a wide selection of top-quality beds and exceptional customer service. It was our pleasure to have Lisa assist you during your visit. We appreciate your business and look forward to seeing you again.
The assistant listened
The assistant listened to our wishes and then showed us choices within those parameters.
3 września 2025
Odpowiedź od Bensons For Beds - Carlisle
We're happy to hear that our assistant was attentive to your needs and presented suitable options. Thank you for sharing your positive experience with us!
Take care,
Megan at Customer Care
Excellent service
Karl was brilliant and made purchasing a bed easy. He had great knowledge and was very patient, especially as I changed my mind a number of times. Show room had a great selection.
28 sierpnia 2025
Odpowiedź od Bensons For Beds - Carlisle
We're happy to hear that your bed purchase was made easy by our team. We appreciate your feedback regarding their knowledge, patience, and our showroom selection.
Take care, Megan at Customer Care
Odpowiedź od Bensons For Beds - Carlisle
We're glad you found our salesman so knowledgeable and helpful. Thank you for your positive feedback, Megan at Customer Care
Lisa was very helpful with her…
Lisa was very helpful with her knowledge and gave us time to look around on our own.Didnt feel under pressure to buy as we had all the info we needed.
22 sierpnia 2025
Odpowiedź od Bensons For Beds - Carlisle
We're happy to hear that the information provided was helpful and that you felt comfortable during your visit. Thank you for your positive feedback; we appreciate it, Megan at Customer Care
Took time to give us all the…
Took time to give us all the information we needed to make a choice
19 sierpnia 2025
Odpowiedź od Bensons For Beds - Carlisle
We appreciate you taking the time to share your feedback. We're glad to hear that our team provided you with helpful information. Thank you Mr Kerr, Megan at Customer Care
I was very well served and shown all…
I was very well served and shown all the mattresses and beds that interested me. Now I look forward to the bed and mattress being delivered in ealy September
18 sierpnia 2025
Odpowiedź od Bensons For Beds - Carlisle
We're glad you were well-served and appreciate you taking the time to share your experience. We look forward to delivering your new bed and mattress in early September! Thank you for choosing us, Megan at Customer Care
Friendly and very helpful staff
Friendly and very helpful staff.
Good selection of thick mattresses, pocket sprung and foam.
a couple of 23 cm.
14 sierpnia 2025
Odpowiedź od Bensons For Beds - Carlisle
We're happy to hear that our staff was helpful and friendly! We appreciate you mentioning our good selection of mattresses. Thanks for your feedback, Megan at Customer Care
Amazing service
Lisa was fantastic from the moment we entered the store. We felt in very safe hands. Great range of choices.
29 lipca 2025
Odpowiedź od Bensons For Beds - Carlisle
Thank you for your kind words, we're thrilled to hear that Lisa provided you with exceptional service and that you had a great experience in our store. We strive to provide a wide variety of options and a safe environment for our customers. We hope to see you again soon, Megan at Customer Care
Helpful & friendly staff
Helpful & friendly staff, without any "hard sell" approach. Discussed our needs and showed us a wide range of products of varying prices. Didn't press us to pay more than our budget.
22 lipca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Carlisle
Thank you for sharing your experience! We strive to make customer satisfaction our top priority and we're thrilled to hear that you had a positive experience with our staff. We believe in finding the perfect solution for each customer's needs without the pressure of a hard sell. We appreciate your business and hope to see you again soon, Megan at Customer Care
Karl gave us plenty of useful…
Karl gave us plenty of useful information about different mattresses, making our final choice easier.
23 lipca 2025
Odpowiedź od Bensons For Beds - Carlisle
We are so happy to hear that Karl provided you with valuable information during your mattress shopping experience! We strive to make the decision process easy for our customers. Thanks for choosing us, Megan at Customer Care
Carlisle Branch
Carlisle Branch - Salesperson Ryan was terrific. Gave us all the information we needed and gave us time to think about our purchase. Awaiting delivery of bed and mattress but would definitely recommend to others. Staff and follow up contact from the company were excellent
14 lipca 2025
Odpowiedź od Bensons For Beds - Carlisle
Thank you for the kind words! We're thrilled to hear that you had a positive experience with Ryan at our Carlisle branch. Our team is dedicated to providing top-notch service and we're glad that we could help you find the perfect bed and mattress. We appreciate your recommendation and can't wait for you to receive your delivery. Thank you for choosing us, Megan at Customer Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.