Bensons For Beds - Cambridge Recenzje 

400
Wynik TrustScore: 5 na 5

4,8

Unit 8 Cambridge Retail Park, CB5 8JL Cambridge, Cambridgeshire, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Hi we had a great experience with Benson beds The assistant at the shop was attentive and kind very willing to help to find the best item The arrival of my bed was also excellent with the drives... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My husband and I are in our eighties and haven't bought a bed in years. We didn't know how things have moved on and we found your Cambridge store so helpful and patient in their dealings with us. Kier... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Store Manager Monju is brilliant. He is very professional, knowledgeable, kind and friendly, and someone you can genuinely trust. He truly cares about his customers and always goes above and beyond to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Monju at benson for beds at Cambridge was very approachable. He help me and my partner find the best mattress texture thats suits our needs which made the process of us choosing a bed very excited and... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z meblami do sypialni
  2. Sklep z łóżkami
  3. Sklep z pościelami
  4. Sklep z materacami

O Bensons For Beds - Cambridge

Napisane przez firmę

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Dane kontaktowe

  • Unit 8 Cambridge Retail Park, CB5 8JL, Cambridge, Cambridgeshire, Zjednoczone Królestwo

  • 1223356994

4,8

Doskonała

Wynik TrustScore: 5 na 5

400 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(400)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26 170

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

We where welcomed and all questions we…

We where welcomed and all questions we asked got a quick, clear and precise answer. Staff where very helpful and didn't mind too much with our little one wanting to try all the beds

5 stycznia 2025
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Odpowiedź od Bensons For Beds - Cambridge

We're happy to hear that you felt welcomed and received helpful, clear answers. It's great our staff accommodated your little one! Thanks for your review, Megan at Customer Care

Oceniono na 5 z 5

Just the right service

Kieran (Cambridge store) was very helpful in explaining all the features of the various beds, answering our questions and giving us the space to make our decision

1 stycznia 2025
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Odpowiedź od Bensons For Beds - Cambridge

We're happy to hear that the team member at the Cambridge store was helpful and provided you with the information and space needed to make your decision. We appreciate your positive feedback, Megan at Customer Care

Oceniono na 5 z 5

Very helpful member of staff

Very helpful member of staff. Used the electronic system to help choose correct mattress Listened to what we wanted and showed us what was available in our choices. Arranged delivery and taking away our old mattress. Have bought a bed from them before and very pleased with the bed and the service they gave us

1 stycznia 2025
Logo Bensons For Beds - Cambridge

Odpowiedź od Bensons For Beds - Cambridge

We're happy to hear that our team member was helpful in choosing the correct mattress and that you were pleased with the service. It's great to know that we could arrange delivery and removal of your old mattress. Thank you, Megan at Customer Care

Oceniono na 5 z 5

We're looking for a superking size and…

We're looking for a superking size and found it by the help of a very kind and professional person with his expertise and experience guided, showed, and explained exactly what we wanted. It's such a great service we ever had before. Thank you so much and Happy New Year!

26 grudnia 2024
Logo Bensons For Beds - Cambridge

Odpowiedź od Bensons For Beds - Cambridge

We're happy to hear that you found the perfect superking size with our team's help! We appreciate your kind words about the great service you received, Megan at Customer Care

Oceniono na 5 z 5

The salesman was excellent really…

The salesman was excellent really attentive and knew a lot about the mattresses. We found the one that was most suited to us which is great

29 grudnia 2024
Logo Bensons For Beds - Cambridge

Odpowiedź od Bensons For Beds - Cambridge

We're glad you found the perfect mattress with our attentive team member's help. Thank you for sharing your positive experience; we appreciate it! Take care,
Megan at Customer Care

Oceniono na 5 z 5

We are so excited to meet such a live…

We are so excited to meet such a live and kind person Manju who helped us with options of choosing a matters and we found what we looked for. To our surprise 😮 we got a great price and value. it's worth. Thank you for your service and kindness and help.

26 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

A personalised Touch

Manju, the store manager was one of the best sales manager we ever met. He was very attentive, polite and lovely to talk to. Helped us decide on the best product for our case. Elevated the experience to a new level. Greatly appreciated.

17 grudnia 2024
Oceniono na 1 z 5

Suboptimal Service

Apart from the salesman (Monju) who was very helpful, the whole experience with this company has been disappointing. Service overall has been suboptimal, products purchased have yet to be received (still waiting delivery which has been advised will be over a week late than date provided!). When calling various departments advised it is not their problem they have not been able to delivery our goods and we basically need to accept that we have to wait. I will not be buying from Bensons Beds again and certainly not recommending. Somethings cannot be helped however the way this event was dealt with with not customer focus or friendly.

3 grudnia 2024
Opinia niezależna
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Odpowiedź od Bensons For Beds - Cambridge

Thank you for sharing your feedback. We’re sorry for the delays and the lack of support you experienced. Your comments have been passed to the relevant team, and we’ve taken steps to improve communication and customer service to ensure a better experience in the future.
Thank you,
Megan at Customer Care

Oceniono na 5 z 5

Very helpful staff guided me to the right mattress for my needs

Very helpful staff guided me round the various mattresses to find one that suited my needs. They have a bed that detects where your pressure points are which helped them guide me to the perfect tension of mattress and the right level of support so that my shoulders and hips won’t hurt after a night’s sleep and I will sleep much better. They let me try various options that included memory foam, cooling gel technology and natural materials, which I preferred. The Revitalise Pocket 3800 ecolatex, in my opinion was outstanding, both in medium and firm. I had difficulty choosing between the two as they were excellent.

I settled on the medium as the new mattress starts off slightly firmer than in the shop and I generally prefer medium mattresses. They sink down slightly, easing the pressure points. I was surprised how even the firm was comfortable in this design, though. Both medium and firm in this design have a pillow top layer which is amazing. ‘Like a dreamcloud’ the member of staff said, and he was right!

1 listopada 2024

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