Bensons on Croft retail Wirral.greeted by Dave,very knowledgeable and helpful.great service.came away very satisfied,thanks Dave
Lokalizacja
Zmień lokalizacjęUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... Zobacz więcej
Reakcja na opinię
Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... Zobacz więcej
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Once we made the decision to buy this mattress we were told when it would be delivered. We were then regularly kept informed of progress until the delivery day. We were able track delivery on the day... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Bromborough
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Zjednoczone Królestwo
- 1513430043
4,8
Doskonała
513 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
We were searching for a mattress around the £300-£500 mark for my university house. We were wandering around the store back and forth when your colleague Gina greeted us and asked if we would like some help. She was really welcoming, helped us look at the different options and fully explained the difference for what we would get for the different prices ranges. She was really honest and personable and we didn’t feel pushed into making any decision like you can feel sometimes when going into other stores. We left with a mattress that we’re sure we will love when it is delivered and we enjoyed talking and briefly getting to know Gina too she was lovely and her customer service was great. Thank you Gina and all the best with everything!
15 listopada 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Bromborough
We're happy to hear that you had such a positive experience in our store Alice. It's wonderful to know that the service you received made such a difference to you. We appreciate your feedback and are glad you found a mattress you love.
Sleep well,
Megan at Customer Care
Joe was fantastic at his product…
Joe was fantastic at his product knowledge and his soft selling, a fantastic experience from start to finish. Amazing experience and will use again.
12 listopada 2025
Odpowiedź od Bensons For Beds - Bromborough
We appreciate you sharing your experience! We're happy to hear that our team's product knowledge and approach made your experience fantastic. Thank you for choosing us,
Megan at Customer Care
Slumberland mattress and hip hop bed.
Easy to order, great communication and great delivery.
29 października 2025
Odpowiedź od Bensons For Beds - Bromborough
We're so happy to hear our ordering process was easy, and that you were pleased with our communication and delivery service.
We’re so glad you had a great experience,
Megan at Customer Care
Turned up and delivered and placed where needed
Helpful showroom staff (Gary) he knew the products.
Delivery staff did a good job
31 października 2025
Odpowiedź od Bensons For Beds - Bromborough
We appreciate your feedback. We are happy to hear that our showroom and delivery staff were helpful and knowledgeable.
Thank you,
Megan at Customer Care
My personal experience at Bendons for beds Bromborough.
The guy that served me was very helpful and talked me through the best mattress that I should buy as I was clueless,he also found a mattress to suit my budget and gave me the link to go into to set the direct debits up.
30 października 2025
Odpowiedź od Bensons For Beds - Bromborough
We're happy to hear that our team member was so helpful in guiding you to the perfect mattress within your budget. Thank you for sharing your positive experience,
Megan at Customer Care
Helpful & knowledgeable salesman gave us confidence in the product
We visited the Bromborough store on the Wirral and were given lots of helpful information by the salesman (Garry) who explained all the different features and price range of the mattresses on display. We felt confident enough to make our purchase as Garry was very knowledgeable and had many years experience in the bed trade. This is so important when spending a considerable amount of money on a product which you only purchase every 10 years or so, and is vital for sleep comfort and wellbeing.
30 października 2025
Odpowiedź od Bensons For Beds - Bromborough
We're happy to hear that you received helpful information at our Bromborough store. We appreciate that our team's knowledge and experience gave you confidence in your purchase. We hope you enjoy your new mattress and the comfort it brings,
Megan at Customer Care
Garry was great helped me with…
Garry was great helped me with everything both times I went in
11 października 2025
Odpowiedź od Bensons For Beds - Bromborough
We're glad you had a great experience and appreciate your positive feedback. It's wonderful to know we could assist you effectively during your visits.
Your satisfaction means the world to us,
Megan at Customer Care
Good salesman
Good salesman. Quick delivery. Bed put together my two nice polite delivery gentlemen
19 października 2025
Odpowiedź od Bensons For Beds - Bromborough
We're happy you had a great experience with our salesperson and delivery team! It's great to hear the bed assembly went smoothly. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Don't rely on a rep to help
Not bad service, we kind of sorted ourselves out as there wasn't enough reps working and had to wait for a rep to come free, even though there was only one other customer there and 3 reps!!!
Bill of sale was efficient and quick. A wait for delivery of 3 weeks not explain why.
19 października 2025
Odpowiedź od Bensons For Beds - Bromborough
Thank you for your feedback. We’re sorry for the wait you experienced when seeking assistance, but we’re glad to hear the order process was smooth. We’ll be reviewing how we communicate delivery timeframes to help improve our service moving forward.
Thanks again for your time,
Megan – Customer Care
Odpowiedź od Bensons For Beds - Bromborough
That’s what we aim for—thanks for the kind words! 🙌
We truly appreciate your feedback.
Megan at Customer Care
Customer service was great the…
Customer service was great the knowledge of the staff was very helpful.
17 października 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Bromborough
We appreciate your feedback! We're happy to hear that you found our customer service and the staff's knowledge very helpful.
We hope to welcome you back soon!
Megan at Customer Care
Odpowiedź od Bensons For Beds - Bromborough
We appreciate you noting our genuine staff and no sales talk. We are so glad you had a positive experience with our team!
Thank you for your review – Lauryn at Customer Care 💜
Purchase of bed, headboard and mattress, with delivery and installation
The showroom was clean, tidy and well laid out. The staff were not pushy and gave us time to look around. When they offered assistance it was well mannered, knowledgeable, calm and efficient.
The explanation of the product options, pricing, finance deals and current discounts was clear, concise and easy to comprehend. All resulting in a purchase by my wife and I in a style, colour, size, delivery and installation package that we wanted. We would like to thank Joe for his attentive and professional service.
14 października 2025
Odpowiedź od Bensons For Beds - Bromborough
We're so happy to hear that you found our showroom clean and tidy and that our team provided attentive and professional service. We appreciate you mentioning the clear explanations and the purchase you made. Thank you for your positive feedback!
– Lauryn at Customer Care 💜
A very good experience…
The sales manager was great,showing my wife and myself different bed bases without any pressure which I like.
12 października 2025
Odpowiedź od Bensons For Beds - Bromborough
We appreciate you sharing your feedback! We're so glad to hear that the sales manager provided you with a great, no-pressure experience showing you different bed bases. Thank you for your review – Lauryn at Customer Care 💜
Very good customer service from Joe at…
Very good customer service from Joe at Bromborough Shop.
6 października 2025
Odpowiedź od Bensons For Beds - Bromborough
We are happy to hear that you received very good customer service at our Bromborough shop. Thank you for your positive feedback; it means a lot to us.
Take care,
Megan at Customer Care
The 0% offer made it easier to choose…
The 0% offer made it easier to choose the right bed for us without having to worry about immediate finances. Staff were friendly and helpful. Not pushy either and gave great recommendations.
7 października 2025
Odpowiedź od Bensons For Beds - Bromborough
Thank you for your great feedback! We’re glad our 0% offer helped make your choice easier and that our friendly team provided helpful, pressure-free recommendations.
Best Wishes,
Megan
The Bensons for Beds Care Team
Odpowiedź od Bensons For Beds - Bromborough
We're so happy you found lovely beds and staff at a reasonable price! We appreciate your positive feedback and hope to see you again.
Thank you,
Lauryn at Customer Care
Kept in the loop with reminders…
Kept in the loop with reminders regarding delivery. Only downside was it was late arriving by 45 minutes. However the delivery guys were polite and cheerful.
3 października 2025
Odpowiedź od Bensons For Beds - Bromborough
We appreciate you mentioning the delivery updates and the team's positive attitude. We value your feedback.
Thank you,
Lauryn at Customer Care
Aura tv bed
Joe and Gina where both very knowledgable, ensured we got the best out of our visit, ensuring that we tested the right mattress for us and the bed and included any deals that where on offer. Gina helped us with our finance options and able to help us pick what best suited us.
25 września 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Bromborough
Thank you for your lovely review!
We're so pleased to hear that Joe and Gina provided such knowledgeable and helpful service. It’s great to know they guided you through finding the right mattress and bed, and supported you with the best deals and finance options. We’ll be sure to pass on your kind words to them!
Take care,
Megan at Customer Care
Very helpful friendly staff.
25 września 2025
Odpowiedź od Bensons For Beds - Bromborough
Thank you for your kind words. We’re delighted to hear our staff provided friendly and helpful service—it means a lot to us!
Take care,
Megan at Customer Care✨
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