Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... Zobacz więcej
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Once we made the decision to buy this mattress we were told when it would be delivered. We were then regularly kept informed of progress until the delivery day. We were able track delivery on the day... Zobacz więcej
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I'm very surprised at myself giving a five star rating as my last experience of bed buying here was not good. However, Joe listened to what we wanted (and just as importantly to what we didn't!) and... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Bromborough
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Zjednoczone Królestwo
- 1513430043
4,8
Doskonała
513 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Attentive friendly service.
17 kwietnia 2026
Odpowiedź od Bensons For Beds - Bromborough
Lovely to hear — friendly, attentive service is what we’re all about! 🌟
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
Excellent
From Purchase to being kept informed to delivery and fitting this was a excellent experience
11 kwietnia 2026
Odpowiedź od Bensons For Beds - Bromborough
We appreciate your fantastic feedback! It's great to hear you had an excellent experience from purchase to fitting, and were well-informed throughout.
Team Bensons
We bought a king size bed from Benson…
We bought a king size bed from Benson given great advice at the store in Bromborough to having the bed delivered and fitted all staff were very friendly and very professional would definitely recommend this store
11 kwietnia 2026
Odpowiedź od Bensons For Beds - Bromborough
We're happy to hear you received great advice in our store and that the delivery and fitting went smoothly. It's great to know our staff were friendly and professional. Thank you for recommending us!
Team Bensons
I purchased bedroom furniture and can…
I purchased bedroom furniture and can confirm that they are of beautiful quality, solid oak cupboards look great in my room. The purchase experience was very quick and easy on line and delivery time was about 2 weeks. I did feel sorry for the two older guys having to carry them up 2 flights of stairs to my apartment though. Eeekk
11 kwietnia 2026
Odpowiedź od Bensons For Beds - Bromborough
carolyn,
We're happy to hear that you are enjoying your new solid oak bedroom furniture. We appreciate your feedback regarding the delivery. We will pass along your concerns to our delivery team. Thank you for your review!
Team Bensons - Jessica
New mattress
Went into the Bromborough store for a new mattress, we had something specific in mind and the manager Andy provided us with exactly what we were looking for, he was very knowledgeable about the mattress types suggested trying two different mattressess when we couldn't decide on the firmness which was a great idea and solved the problem, he was friendly but not pushy and we got a nice discount. Very happy with the service we received.
3 kwietnia 2026
Odpowiedź od Bensons For Beds - Bromborough
Thank you for your lovely review! 😊 We’re delighted to hear about your great experience at our Bromborough store. Andy will be thrilled to know his knowledge, friendly approach, and helpful suggestion helped you find exactly the right mattress. Taking the time to try different firmness options and ensuring there’s no pressure is exactly the service we aim to provide.
We’re so pleased you’re happy—and that you were able to enjoy a nice discount too! Thanks for choosing us and enjoy your new mattress,
Megan | Customer Care Specialist💜
Odpowiedź od Bensons For Beds - Bromborough
Thank you! 😊 We’re really glad you were happy with the service. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
BENSONS... A GREAT AND RARE EXPERIENCE
We are both disabled pensioners and were amazed that we could park our car immediately outside the front entrance, as we entered we were warmly greeted by JOE a most informative employee who was both helpful and professional in his very amiable style.
JOE recognised our needs and allowed us to inspect your beds at our own pace and once we were decided, ensured we had made the correct decision and that WE were entirely happy with our choice of items before finalising our purchase... thank you so much JOE for all your valued assistance.
28 marca 2026
Odpowiedź od Bensons For Beds - Bromborough
Thank you so much for sharing your experience 😊 We’re truly delighted to hear how well Joe looked after you. His warm, professional, and understanding approach—especially in recognising your needs and giving you time and space to choose at your own pace—is exactly the level of service we strive for. We’ll be sure to pass on your kind words to Joe. Thank you for choosing us, and we hope you enjoy your new bed,
Megan | Customer Care Specialist⭐
What a pleasant experience
What a pleasant experience. No excessive sales just professional friendly staff and honest advice.
22 marca 2026
Odpowiedź od Bensons For Beds - Bromborough
Thank you for the lovely feedback! 😊 We’re delighted to hear you had such a pleasant experience, with professional, friendly staff and honest, no‑pressure advice. Enjoy your new bed,
Megan | Customer Care Specialist✨
Excellent
Great customer service and the bed is very comfortable and sturdy- great value for the price
28 marca 2026
Odpowiedź od Bensons For Beds - Bromborough
Thank you for the lovely feedback! 😊 We’re so pleased to hear you’re happy with the comfort and sturdiness of your bed, and that you felt the service and value were spot on. Enjoy many great nights’ sleep,
Megan | Customer Care Specialist💜
Staff were very friendly gave good…
Staff were very friendly gave good information but I didn’t feel pressured
26 marca 2026
Odpowiedź od Bensons For Beds - Bromborough
Thanks for the lovely feedback! 😊 We’re so glad you found the team friendly and informative—and even better that you never felt pressured. That’s exactly how it should be,
Megan | Customer Care Specialist⭐
Odpowiedź od Bensons For Beds - Bromborough
Thank you! We’re delighted to hear you received excellent service — we really appreciate your feedback,
Megan at Customer Care🌟
Odpowiedź od Bensons For Beds - Bromborough
Thanks for the great review Christine! So glad our team knew their stuff and delivery was spot‑on — that’s what we love to hear!
Looking forward to seeing you again in the future!
Megan at Customer Care
Nice shop layout
Nice shop layout, attentive and helpful staff very polite and knowledgeable. Highly recommended.
20 marca 2026
Odpowiedź od Bensons For Beds - Bromborough
Thank you so much! We’re really glad to hear you enjoyed the shop layout and found our staff attentive, helpful, polite, and knowledgeable. We truly appreciate your recommendation,
Megan at Customer care! 😊✨
More training.knowing about the…
More training.knowing about the products . Be friendly and enthusiastic .showing you are enjoying you job ,which would make you feel more welcoming to want to shop there again
16 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Bromborough
Thank you for your feedback — we really appreciate it. We’ll make sure your comments are passed on internally to help improve our training and customer experience moving forward.
Thank you,
Megan at Customer Care
Odpowiedź od Bensons For Beds - Bromborough
This review made our day Alan! Perfect service and great people — can’t beat that. Thanks for the awesome feedback,
Megan at Customer Care! 😄
Proffesional through and through
Excellent service all round from shop staff down to delivery all very professional highly recommend to all family and friends
16 marca 2026
Odpowiedź od Bensons For Beds - Bromborough
Amazing review Paul— that’s what we love to hear! 😄 From the shop team to the delivery crew, it sounds like everyone smashed it. Thanks so much for the recommendation,
Megan at Customer Care💜
Friendly and helpful salesperson
Friendly and helpful salesperson. Good quality mattress to suit our purpose.
16 marca 2026
Odpowiedź od Bensons For Beds - Bromborough
Thank you for giving us 5 stars Rodney! We’re so glad you found our salesperson friendly and helpful, and that your new mattress is the perfect fit for your needs. Really appreciate your feedback,
Megan at Customer Care
Completely satisfied
I could track the delivery and it arrived ahead of time. The delivery men offered to remove their shoes on entry to my home. They took the mattress up stairs carefully and placed it onto my bed, removing the plastic covering.
Very polite gentlemen
16 marca 2026
Odpowiedź od Bensons For Beds - Bromborough
Thank you for your lovely feedback Jane! We’re so glad you found the delivery easy to track and that it arrived ahead of time. It’s great to hear our delivery team were polite, careful, and respectful of your home — taking the mattress upstairs, unwrapping it, and even offering to remove their shoes. We really appreciate your kind words,
Megan at Customer Care💜
Amazing bed
Whilst I had done a fair amount of research and pretty much knew what I wanted, Joe in the store was very helpful and knowledgeable. The process was straightforward. They made it easy - good communication re delivery
Arrived on time with a professional team
The bed is amazing - service was very good.
14 marca 2026
Odpowiedź od Bensons For Beds - Bromborough
anne-marie Schofield,
We're happy to hear that you found our team member helpful and knowledgeable! It's great the process was straightforward, with good communication regarding delivery, and that the bed is amazing. We appreciate your very good feedback.
Team Bensons
Ordered a mattress and the staff were…
Ordered a mattress and the staff were incredibly helpful. They explained all the differences between the mattresses and helped us choose the one that felt most comfortable. It’s due to arrive next week and I can’t wait to try it out and finally get a great night’s sleep. I’ll update my review after a few weeks once I’ve had the chance to test it properly.
25 lutego 2026
Odpowiedź od Bensons For Beds - Bromborough
Thanks so much for sharing this! 😊 We're really glad the team were so helpful in guiding you through the mattress options and making sure you found the one that feels just right. We hope delivery goes smoothly next week — and we can’t wait to hear how you’re sleeping once you’ve had a chance to try it out,
Megan at Customer Care
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