We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to... Zobacz więcej
Reakcja na opinię
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to... Zobacz więcej
Reakcja na opinię
We purchased a mattress from these guys and the customer experience was excellent. Stewart the salesman listened to exactly what we told him our needs were and sold us the correct product even althoug... Zobacz więcej
Reakcja na opinię
Salesman took time to listen, allowed us to try out mattresses and find the correct one. We were allowed to take our time and discuss, ask questions, and there was no pushing us to make mind up quickl... Zobacz więcej
Reakcja na opinię
This was an excellent buying experience considering we only went in to look at what I had seen online. We were welcomed to the store within a minute or so by Barbara. I explained we already had a... Zobacz więcej
Reakcja na opinię
Napisane przez firmę
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to purchase to delivery and set-up.
We had purchased a king size chrome frame and paid for set-up. 3 man team arrived within promised delivery slot and had completed the delivery and install in less than 30 minutes of arrival. Fantastic service.
Wish they sold other stuff :-)

Odpowiedź od Bensons For Beds - Bishopbriggs
We purchased a mattress from these guys and the customer experience was excellent. Stewart the salesman listened to exactly what we told him our needs were and sold us the correct product even although it was less expensive than the mattress we were looking at initially which tells me that this company put the customer needs first. Delivery was flawless and they took the old mattress away. Can’t recommend highly enough.

Odpowiedź od Bensons For Beds - Bishopbriggs
Poor from the moment I left the store.
The mattress removal fee was never discussed, so we naturally assumed this was included. Had it been explained at the time of purchase, there would have been no issue.
After placing the order, we never received an invoice for the outstanding balance. As a result, our delivery was delayed without our knowledge. There was no phone call, no email, and no attempt to let us know there was a problem.
I eventually had to chase the order myself, only to be asked whether I had received the invoice. When I explained that I hadn’t, I was simply told the delivery would now be delayed by another week. Again, there was no apology and no attempt to rectify the situation.
We invested in a premium mattress expecting a premium buying experience. Instead, we’ve received substandard customer service from start to finish, and despite spending a significant amount of money, we’re still no closer to receiving our mattress.

Odpowiedź od Bensons For Beds - Bishopbriggs

Odpowiedź od Bensons For Beds - Bishopbriggs
Oliver was very pleasant and helpful. Took account of all our requirements.

Odpowiedź od Bensons For Beds - Bishopbriggs
Salesman took time to listen, allowed us to try out mattresses and find the correct one. We were allowed to take our time and discuss, ask questions, and there was no pushing us to make mind up quickly. Once chosen he found the best deal with all essential safeguards explained fully.

Odpowiedź od Bensons For Beds - Bishopbriggs
Very helpful sales person. Didn't feel rushed and given plenty time to try different beds. Very happy with my mattress.

Odpowiedź od Bensons For Beds - Bishopbriggs
Consumer orientation was great 👍🏽 and the delivery too was greater too

Odpowiedź od Bensons For Beds - Bishopbriggs
The staff in store were friendly and helped me to decide which product to buy. My new mattress arrived on time and everything went smoothly

Odpowiedź od Bensons For Beds - Bishopbriggs
Helpful, knowledgeable and friendly staff at bishopbriggs branch guided us through purchase

Odpowiedź od Bensons For Beds - Bishopbriggs
Customer service superior to everyone else on all ways.

Odpowiedź od Bensons For Beds - Bishopbriggs
From showroom staff (Stewart) to delivery guys. No problems whatsoever
Love headboard. Thank you Benson.

Odpowiedź od Bensons For Beds - Bishopbriggs
Great service and competitive pricing on a new mattress . Thanks to Stuart Burgess

Odpowiedź od Bensons For Beds - Bishopbriggs
Friendly, knowledgeable staff, no pushy sales talk.
Barbara and Stewart were so helpful in every way.
Great experience, highly recommend.

Odpowiedź od Bensons For Beds - Bishopbriggs

Odpowiedź od Bensons For Beds - Bishopbriggs
Everything ran smoothly from my order to delivery. The sales person in store was very helpful a nd knowledgeable. I was kept up to date at every stage from manufacture until delivery. Very please with this company's service.

Odpowiedź od Bensons For Beds - Bishopbriggs
Barbara was very helpful and extremely patient while I made my decision, would defo recommend.

Odpowiedź od Bensons For Beds - Bishopbriggs
Service from the showroom to the delivery was excellent, very professional team who deliver what they promise

Odpowiedź od Bensons For Beds - Bishopbriggs
Bought insurance which in retrospect perhaps shouldn’t have done but pleased with the bed. Very comfortable ! The delivery was smooth and bed put in place and set up. Went beyond the call of duty. Thanks guys.

Odpowiedź od Bensons For Beds - Bishopbriggs
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.