Bensons For Beds - Bilston Road Recenzje 

262
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Wynik TrustScore: 4.5 na 5

4,7

Unit 2 Bilston Road Retail Park, WV2 2PY Wolverhampton, West Midlands, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From the minute we went into the Wolverhampton store, until I signed for delivery, the whole experience was very Positive. When we went into the store we weren’t pounced on by a sales person... Zobacz więcej

Oceniono na 5 z 5

I wasn't harrassed as I started to browse the store, so it felt comfortale to browse without being pounced on by sales people. The help I did receive was genuine and time taken, didn't feel rushed, t... Zobacz więcej

Oceniono na 5 z 5

Raj was great, knowledgeable, and gave us all of the options available. He was really attentive and patient and made the experience calm and enjoyable, being very kind to my young toddler son too - wh... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We received excellent customer service from Samara on Friday 8th September. She was friendly and polite and nothing was too much trouble. She had good product knowledge and spent some time with us as... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z meblami do sypialni
  2. również w kategorii:
  3. Sklep z łóżkami
  4. Sklep z materacami
  5. Sklep z pościelami

O Bensons For Beds - Bilston Road

Napisane przez firmę

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Dane kontaktowe

  • Unit 2 Bilston Road Retail Park, WV2 2PY, Wolverhampton, West Midlands, Zjednoczone Królestwo

  • 1902455989

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

262 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(262)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26 477

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Oceniono na 5 z 5

From the minute we went into the…

From the minute we went into the Wolverhampton store, until I signed for delivery, the whole experience was very Positive.
When we went into the store we weren’t pounced on by a sales person, instead we went at our own pace. When we were ready, AJ was very helpful and after establishing our needs, showed us mattresses and pillows which he thought would suit our needs and budget.
When we found the right mattresses & pillows for us, we placed an order and were offered a suitable delivery time, which far exceeded our expectations.
We were kept well informed about the progress of our order, then closer to the delivery date, were given a two hour delivery slot.
Carl and Craig the delivery people, were on time and respected our home, by taking off their shoes, before walking on our newly laid stair carpet.
We took the option to have our old mattress recycled. The whole process was seamless. It was quick and efficient and didn’t impact on our day at all.
I now know, why Bensons have secured an award. Very well done to all concerned.
Most importantly, although it took a 3 nights, to adjust to our new mattress and pillows, I can say that we are very pleased with how comfortable they are.
With grateful thanks from two Octogenarians

30 października 2026
Oceniono na 5 z 5

Aj was very good and very polite good…

Aj was very good and very polite good service

30 września 2026
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Odpowiedź od Bensons For Beds - Bilston Road

Thank you for your kind words! We're thrilled to hear that Aj provided you with excellent service. Our team strives to create a positive experience for every customer. We look forward to welcoming you back soon!

Oceniono na 5 z 5

A absolutely brilliant lady.

A absolutely brilliant lady.. she listened to everything.. and very obliging lady.. everything she said was very personal.. couldn't ask for a better service...

15 września 2026
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Odpowiedź od Bensons For Beds - Bilston Road

We're so pleased to hear you had such a brilliant experience and that our team member listened attentively and was very obliging. It's wonderful that you felt the service was personal and couldn't ask for better.

Team Bensons

Oceniono na 5 z 5

Great Service

Great Service, Friendly Staff,

31 sierpnia 2026
Opinia niezależna
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Odpowiedź od Bensons For Beds - Bilston Road

Hello,
Thank you for your lovely review! 😊 We're delighted to hear you received great service from our friendly team. Providing a welcoming and helpful experience is what we strive for, so your feedback means a lot. Thank you for choosing us, and we hope you enjoy your new purchase!
Megan | Customer Care Specialist⭐

Oceniono na 5 z 5

Bensons best for beds

Spent time with and didn't rush me.Listened to my needs and offered me options to suit my budget.Sales assistant was friendly and knowledgeable and ensured I benefited from the best deal available at the time.Lovely showroom

21 sierpnia 2026
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Odpowiedź od Bensons For Beds - Bilston Road

Thank you for your wonderful review! We're so pleased to hear that you had such a positive experience with us. It's great to know that our sales assistant was able to take the time to understand your needs and help you find the best deal. We appreciate your kind words about our showroom.

Team Bensons

Oceniono na 3 z 5

Disappointed

The sales in store , customer service and delivery were all excellent however I was very disappointed in the colour of my divan and headboard as it appeared very different to the showroom . I ordered dune beige but it looks grey … I had a replacement but still more grey than beige . The mattress and quality of the divan and head board is lovely , just the colour is not want I wanted Or expecting

7 sierpnia 2026
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Odpowiedź od Bensons For Beds - Bilston Road

Hello Ros,
Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with the service you received from our store team, customer service colleagues, and delivery team, and that you're enjoying the quality of your mattress, divan, and headboard
We will feedback your comments internally,
Megan | Customer Care Specialist

Oceniono na 5 z 5

The whole experience has gone without a…

The whole experience has gone without a hitch so far, and the salesman was very helpful and very knowledgeable

17 sierpnia 2026
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Odpowiedź od Bensons For Beds - Bilston Road

We're so pleased to hear that your entire experience has gone smoothly so far. It's wonderful to know that our salesperson was very helpful and knowledgeable. Thank you for your kind feedback!

Team Bensons

Oceniono na 5 z 5

Such helpful staff we were so impressed…

Such helpful staff we were so impressed
Nothing was too much trouble from the shop staff to the delivery team too
Would definitely recommend thank you

15 sierpnia 2026
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Odpowiedź od Bensons For Beds - Bilston Road

Thank you for your wonderful feedback! We're so pleased to hear that our staff, from the shop to the delivery team, were so helpful and that nothing was too much trouble. We truly appreciate your recommendation!

Team Bensons

Oceniono na 5 z 5

I dashed in with only half hour till…

I dashed in with only half hour till closing. The lady that dealt with me was lovely and didn’t make me feel that I needed to hurry up. Excellent service throughout. The men that delivered were polite,efficient and I am so happy with the quality of the bed. I have definitely noticed the quality of my sleep improving. Thankyou.

3 sierpnia 2026
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Odpowiedź od Bensons For Beds - Bilston Road

We're so pleased to hear that your visit, even close to closing, was met with excellent service and that you didn't feel rushed. It's wonderful that our delivery team was polite and efficient, and we're especially happy to know that the quality of your new bed has improved your sleep. Thank you for your kind words!

Team Bensons

Oceniono na 5 z 5

My bed came at the time they quoted

My bed came at the time they quoted. The bed is very good. So is the service. The team let me know when it was ready and that it was on its way to me. Cannot fault Benson Beds in anyway.

29 lipca 2026
Opinia niezależna
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Odpowiedź od Bensons For Beds - Bilston Road

We're so pleased to hear that your bed arrived on time and that you are very happy with both the bed and the service. It's wonderful that our team kept you informed!

Team Bensons

Oceniono na 4 z 5

The sale's man was amazing and it was…

The sale's man was amazing and it was delivered on time.

9 lipca 2026
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Odpowiedź od Bensons For Beds - Bilston Road

Thank you for your lovely feedback! 😊 We're delighted to hear that our salesperson provided amazing service and that your delivery arrived on time. We really appreciate your kind words and hope you enjoy your new purchase!
Megan | Customer Care Specialist⭐🛏️

Oceniono na 5 z 5

I would always tell people use Bensons…

I would always tell people use Bensons for beds. The staff so helpful, the beds amazing, I renewed everything. Can’t wait to get my new bed. How lucky am I. I’m going back in a couple of months to have a look at the wardrobes. Thank you All so much

21 lipca 2026
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Odpowiedź od Bensons For Beds - Bilston Road

Thank you for your wonderful feedback! We're thrilled to hear that you'd recommend us and that our team made your experience such a positive one. It's fantastic to know you're pleased with your purchases and excited about your new bed😊

Oceniono na 5 z 5

Excellent service top quality goods,

Excellent service top quality goods,

23 lipca 2026
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Odpowiedź od Bensons For Beds - Bilston Road

We are so pleased to hear that you experienced excellent service and top quality goods. Thank you for sharing your positive feedback with us!

Team Bensons

Oceniono na 5 z 5

Great attentive staff

Raj was great, knowledgeable, and gave us all of the options available. He was really attentive and patient and made the experience calm and enjoyable, being very kind to my young toddler son too - who was running around the store lol. Would recommend and would visit again for future purchases.

21 lipca 2026
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Odpowiedź od Bensons For Beds - Bilston Road

We're so pleased to hear about your excellent experience with our team member! It's wonderful that they were knowledgeable, attentive, and patient, making your visit calm and enjoyable. We're especially glad they were kind to your son.

Thank you for your positive review - Lauryn at Customer Care

Oceniono na 5 z 5

Amazing service!

From your first step into the shop the staff are very patient and attentive. They're not pushy like most places. Me and my partner was there trying out beds for about to 1h-2h and the lady who served us(Lisa) was amazing! Happily answering all our questions and offering recommendations while being very patient

Shout out to Lisa at BFB Wolverhampton!
10/10 will order again!

We will definitely be coming back when the times comes for a new bed although that will be a good few years from now.

The delivery was great too! You get a 2h time slot of when to expect them as well as a phone call to notify you roughly when they will arrive. Delivery was quick and the two gentleman who delivered our bed was lovely and didn't even mind our pup barking at them( she was in another room out the way).
They was also more then happy to move the new bed to the room we needed it in so another 10/10 stars for service

20 czerwca 2026
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Odpowiedź od Bensons For Beds - Bilston Road

We are so pleased to hear about your fantastic experience with us! It's wonderful that our team provided patient and attentive service, making your bed selection enjoyable. We're also glad to know our delivery service was efficient and that our delivery crew was so accommodating. Thank you for sharing your kind words!

Team Bensons

Oceniono na 5 z 5

Double mattress

I was allowed plenty of time to choose a new mattress. The staff (Raj) took me through all the options and helped me find the right one.
Extremely pleasant and helpful.

20 czerwca 2026
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Odpowiedź od Bensons For Beds - Bilston Road

We are so glad to hear you had such a pleasant and helpful experience finding your new mattress. We appreciate your kind words!

Team Bensons

Oceniono na 5 z 5

Very friendly and so informative

Very friendly and so informative let me try the mattress to see which one I needed she gave me a quote and all the information I needed

15 czerwca 2026
Opinia niezależna
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Odpowiedź od Bensons For Beds - Bilston Road

We're so pleased our team was friendly and informative, helping you find the perfect mattress and providing all the information you needed. Thank you for your positive feedback!

Team Bensons

Oceniono na 5 z 5

Good services

Delievery service

12 czerwca 2026
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Odpowiedź od Bensons For Beds - Bilston Road

We are so happy the delivery service was good for you!
Team Bensons

Oceniono na 5 z 5

The sales assistant Jean was amazing

The sales assistant Jean was amazing. She was patient knowledgeable and her guidance through the process was excellent. 👍🏾

29 maja 2026
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Odpowiedź od Bensons For Beds - Bilston Road

We're so pleased our sales assistant was patient and knowledgeable, providing excellent guidance. Thank you for your kind feedback.

Team Bensons

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