An over all great experience. From Marcus in the store to the guys delivering. Kept informed through out. Marcus was extremely helpful explaining as we tried several mattresses. Delivery drivers wer... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 5 St Johns Retail Park, Ropewalk, MK42 0XE Bedford, Bedfordshire, GB
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We had a great experience at Bensons For Beds in Bedford. The staff were knowledgeable and friendly, giving us plenty of time to browse without any pressure. Special thanks to Maz, Marcus, Kyan, and D... Zobacz więcej
Reakcja na opinię
It has been 12 years since we bought a new mattress and had no idea about the benefits of the latest technology involved. The branch manager at the Bedford store, Maz, was extremely knowledgeable and... Zobacz więcej
Reakcja na opinię
They come highly recommended especially the Bedford branch From the onset they were very helpful. They listened to what we required and made excellent recommendations. Kept us updated about the deli... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Bedford
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 5 St Johns Retail Park, Ropewalk, MK42 0XE, Bedford, Bedfordshire, Zjednoczone Królestwo
- 1234419486
4,8
Doskonała
376 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Bensons For Beds - Bedford
We're so glad our team was helpful and efficient!
Team Bensons
Great service
Great service, excellent bed, the advice and help given by the manager - Maz - was excellent, really felt confident in buying the bed and very happy with the end product.
23 maja 2026
Odpowiedź od Bensons For Beds - Bedford
We're so pleased you received great service and excellent advice, which made you feel confident in your purchase. We're glad you're very happy with your new bed!
Team Bensons
Odpowiedź od Bensons For Beds - Bedford
We're glad our team provided incredible service. Thank you for your wonderful feedback!
Team Bensons
From start till end of delivery all went smoothly
From start till end of delivery and assemble the bed everything went 👍
Sales person explained all well and delivery people all very pleasant and helpful.
I will recommend Bensons for Beds.
21 maja 2026
Odpowiedź od Bensons For Beds - Bedford
We're so glad to hear everything went smoothly from sales to delivery and assembly! We appreciate your kind words and recommendation.
Team Bensons
Odpowiedź od Bensons For Beds - Bedford
We're happy to hear we provided pleasant service and clear explanations. Thank you for your feedback!
Team Bensons - Jess
Thank you so much Maz!
Thank you so much, Maz, for your kindness, patience, and dedication while assisting my mum with our query. Your support meant a lot to us, and we genuinely appreciate the extra effort you made. You really went above and beyond thank you!
18 maja 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Bedford
We're so happy to hear about the wonderful support you received! It's great to know our team's kindness, patience, and dedication made such a positive difference. Thank you for your kind words!
Team Bensons
Bensons: Nice company, nice people and good service.
Purchased Bed-base from Bensons receiving excellent in-store advice from Elizabeth , followed up by email notifications of provisioning, then polite and efficient installation by John and Steven. Nice company, nice people and good service.
9 maja 2026
Odpowiedź od Bensons For Beds - Bedford
We're delighted you received excellent advice and service! It's great to know that you were kept informed and that the installation was polite and efficient. Thank you for your positive feedback.
Team Bensons
Great service from Bensons Bedford…
Great service from Bensons Bedford branch they kept us updated all through the process of mattress and divan delivery, the day of delivery the guys were great they contacted me how long they will be overall very impressed with Bensons.
1 maja 2026
Odpowiedź od Bensons For Beds - Bedford
We're happy to hear about the great service you received from our Bedford branch! It's great that you were kept updated on your mattress and divan delivery, and that the delivery team contacted you. We appreciate your feedback!
Team Bensons
Great service from Bensons
Great service within the store. Good explanation about different mattresses and bases. I never felt pressurised, and always felt supported. Delivery was on time, the gentlemen who delivered were polite and helpful, and reiterated care of the bed. Thank you for Bensons great service, I will definitely recommend
23 kwietnia 2026
Odpowiedź od Bensons For Beds - Bedford
Thank you for such a wonderful review! 😊 We’re really pleased you felt well supported in store with clear, pressure‑free advice, and that everything ran smoothly through to delivery. It’s great to hear the delivery team were polite, helpful, and took the time to explain how to care for your bed. Thanks so much for recommending Bensons — enjoy your new bed and sweet dreams! 🛏️✨
Very polite and efficient and kept me up to date with the delivery etc
Efficient and kept informed through out
23 kwietnia 2026
Odpowiedź od Bensons For Beds - Bedford
Thank you! 😊 We’re pleased to hear everything was efficient and that you were kept informed throughout. Enjoy your purchase!
Benson for Beds outstanding
From order through to delivery the service was faultless. Have no difficulty recommending.
22 kwietnia 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Bedford
Much appreciated—great to hear everything went smoothly from start to finish!
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
Oliver w as exceptional member of the…
Oliver w as exceptional member of the Sales Team patient knowledgable and listened.
Whilst we compared other outlets his customer service secured the leader.
23 kwietnia 2026
Odpowiedź od Bensons For Beds - Bedford
That’s brilliant to hear! Oliver clearly made the winning difference ⭐
Thanks again for your support – we truly appreciate it,
Megan | Customer Care Specialist💜
Brilliant service.
From start to finish the whole process was easy and all staff encounters were friendly & personable.
23 kwietnia 2026
Odpowiedź od Bensons For Beds - Bedford
We appreciate your feedback! It's wonderful to know the entire process was easy for you and that our team members were friendly and personable.
Thank you for your positive review – Lauryn at Customer Care 💜
Odpowiedź od Bensons For Beds - Bedford
That’s great to hear! Smooth service and good communication are exactly what we aim for. Thanks for your feedback,
Megan | Customer Care Specialist
The customer service was excellent and…
The customer service was excellent and the product was great quality, this the second time we have brought a mattress from Bensons and would highly recommend
19 kwietnia 2026
Odpowiedź od Bensons For Beds - Bedford
Thank you for your lovely feedback. We’re delighted to hear that you received excellent customer service and are pleased with the quality of your mattress. It’s especially appreciated to know that you’ve chosen Bensons again and would highly recommend us — that means a great deal to us.
Thank you for your positive review – Lauryn at Customer Care 💜
Great team at Bedford Branch
Great sales staff in Bedford branch who are both knowledgeable and very professional. Although I had a problem with one of my items the Manager Maz dealt with it as soon as he was made aware of the situation. New mattress is so comfortable and supportive. Both delivery teams were great - especially Stevie and Carlos even though they have strict deadlines to meet. In order to improve the service I would suggest a slightly longer delivery time so that when receiving goods it doesn’t feel as such a rushed experience. Also a direct line to customer services rather than email or live chat. Having said that I would still recommend Bedford Bensons for Beds.
24 marca 2026
Odpowiedź od Bensons For Beds - Bedford
Thank you for your detailed and thoughtful feedback! We’re delighted to hear such positive comments about our Bedford team and that you found them knowledgeable and professional. We truly appreciate your honest suggestions around delivery timings and access to customer services.
Thank you for your positive review - Lauryn at Customer Care 💜
Odpowiedź od Bensons For Beds - Bedford
Thank you for your feedback! We’re really pleased to hear Elizabeth was so helpful — we’ll be sure to pass on your kind words to her.
Thank you for your positive review - Lauryn at Customer Care 💜
A nice bedtime story.
Bensons were totally efficient, friendly and courteous. A pleasure to deal with.
13 kwietnia 2026
Odpowiedź od Bensons For Beds - Bedford
Thank you for your kind feedback! 😊 We’re delighted to hear you found Bensons efficient, friendly, and courteous — a pleasure to deal with indeed,
Megan | Customer Care Specialist💜
Odpowiedź od Bensons For Beds - Bedford
Really glad to hear that — our team will love this! Thanks for taking the time to leave this review.
Sleep well,
Megan | Customer Care Specialist💜
Great recommendations- didn’t try to force sale!
I’ve bought my last two beds from you so headed back again.
Met by Maz the store manager, Great service, explained things well for what I needed and very helpful which resulted in me going back and purchasing the bed and other bits.
Thankyou!
6 kwietnia 2026
Odpowiedź od Bensons For Beds - Bedford
Thank you for your continued loyalty! 😊 We’re delighted to hear you chose to come back again and had such a great experience with Maz. It’s fantastic to know the service was helpful and clear, and that everything you needed was taken care of. Thank you—and enjoy your new bed and extras,
Megan | Customer Care Specialist
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