Rachel at Basildon retail park was very helpful and knowledgeable. There is VERY POOR WIFI connection for customers, this is not the first time this has happened whilst visiting this store. Whilst th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The sales person was very helpful. She listened to what we needed. We were able to ‘try’ various beds and her explanations and advice were most useful. There were lots of beds, mattresses and headboar... Zobacz więcej
Reakcja na opinię
When looking for a suitable bed for both myself and my husband your staff member for very helpful, knowledgeable and took time to explain things thoroughly and was very patient. Deliver was when expe... Zobacz więcej
Reakcja na opinię
Helpful service in store. Allowed plenty of time to browse & decide without any pressure. Delivery was very good, arrived on time & we were kept informed on the day by text & then a call from the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Basildon
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, Zjednoczone Królestwo
- 1268525908
4,9
Doskonała
664 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great bed…
Very helpful in the shop when buying the bed. Understood our needs. Plus the bed is amazing, exactly what we wanted.
7 grudnia 2025
Odpowiedź od Bensons For Beds - Basildon
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Stewart - Team Bensons
It was a very good experience at…
It was a very good experience at basildon benson for beds store. Robin had eaplined us very well in deatil while purchasing the bed frame and made it very easy.
6 grudnia 2025
Odpowiedź od Bensons For Beds - Basildon
We’re delighted to hear about your positive experience at our Basildon store. It’s wonderful that Robin provided clear and detailed guidance, making your purchase easy and stress-free. 💜 Thank you for your positive review – Lauryn at Customer Care.
Great customer service
The customer service person was friendly, listened to our needs and explained the services well
5 grudnia 2025
Odpowiedź od Bensons For Beds - Basildon
Thank you for sharing! It’s great to hear our team delivered the service you deserve.
We’re here whenever you need us — thanks for being a valued customer!
Megan at Customer Care
Robin…
Robin at the Basildon branch was really helpful and patient letting us take the time to choose the right bed for us. He wasn’t pushy just provided us the information we needed when we needed it. Looking forward to getting our new mattress next week!
25 listopada 2025
Odpowiedź od Bensons For Beds - Basildon
What a lovely review, Lucy and Clive! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Robin can be given the credit he deserves. - Team Bensons
Odpowiedź od Bensons For Beds - Basildon
We're happy to hear that our team member was helpful in guiding your decision. Thank you for your positive feedback!
Big shout to Robin at Mayflower branch…
Big shout to Robin at Mayflower branch who stayed late and helped us buy our kids beds, mattresses and duvets. Very knowledgeable and helpful- defo recommend all day long
27 listopada 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Basildon
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Robin can be aware of a great job she is doing. - Team Bensons
Sheela was very good on understanding…
Sheela was very good on understanding our requirements and made sure we buy to our specification.
24 listopada 2025
Odpowiedź od Bensons For Beds - Basildon
We're happy to hear that our team member understood your needs and helped you find exactly what you were looking for. Thank you for your positive feedback,
Megan at Customer Care
Odpowiedź od Bensons For Beds - Basildon
We appreciate your feedback! We're glad Robin was so helpful and knowledgeable. Thank you for letting us know about your positive experience,
Megan at Customer Care
The sales lady was very helpful i…
The sales lady was very helpful i couldn't do enough to Help me out
11 listopada 2025
Odpowiedź od Bensons For Beds - Basildon
We're happy to hear that our sales team member was so helpful! Thank you for taking the time to share your positive experience with us,
Megan at Customer Care
Helen at Basildon…
Helen at Basildon was absolutely first class, very explanatory about the products and the delivery details.
13 listopada 2025
Odpowiedź od Bensons For Beds - Basildon
We're happy to hear that you had a first-class experience! It's great to know the information about our products and delivery was helpful. Thanks for your feedback.
Megan at Customer Care
Sales person was very helpful and…
Sales person was very helpful and knowledgeable, made us feel comfortable in our purchase.
8 listopada 2025
Odpowiedź od Bensons For Beds - Basildon
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
If only all stores were as welcoming!
It was the second time that we've visited the Basildon store. On each occasion we have been welcomed by friendly, helpful and very knowledgeable staff. We will hopefully be returning to make a purchase very shortly. We would definitely recommend this store and the welcoming staff.
2 października 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Basildon
We're happy to hear that you consistently receive friendly and knowledgeable service at our Basildon store. We appreciate your recommendation and look forward to your next purchase,
Megan at Customer Care
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Thank you Helen
27 października 2025
Odpowiedź od Bensons For Beds - Basildon
We appreciate your positive feedback and are so glad our staff was helpful and knowledgeable for you. Thank you,
Megan
Customer Care Team
Very informative staff
Very informative staff, listen to my needs
28 października 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Basildon
We appreciate your feedback and are so glad our staff was informative and listened to your needs during your visit with us.
Please don’t hesitate to reach out if we can assist you again.
Megan
Customer Care Team
Odpowiedź od Bensons For Beds - Basildon
We're happy to hear that you had a positive experience in our store. We appreciate your feedback and are grateful for your recognition.
Wishing you all the best until next time,
Megan at Customer Care
Good customer service!
Very nice customer service with some good advice resulting in me making a great purchase.
25 października 2025
Odpowiedź od Bensons For Beds - Basildon
We appreciate your positive feedback! We're happy to hear that our customer service and advice helped you make a great purchase. Thank you,
Megan at Customer Care
Very knowledgeable chap who looked…
Very knowledgeable chap who looked after us (Robin) made sure we got exactly what we wanted
24 października 2025
Odpowiedź od Bensons For Beds - Basildon
We're happy to hear that you had a positive experience and that our team member was able to assist you in finding exactly what you wanted. Thank you,
Megan at Customer Care
The salesman robin that served us was…
The salesman robin that served us was very helpful he new exactly what we needed and guided us to the right Bed and answered all our questions.
26 października 2025
Odpowiedź od Bensons For Beds - Basildon
We're happy to hear that you found the perfect bed! We appreciate your positive feedback regarding the assistance you received; it's great to know the guidance was helpful.
Take care and see you again soon,
Megan at Customer Care
Excellent service
Brilliant instore and fabulous delivery team - thank you
24 października 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Basildon
We appreciate you letting us know about the brilliant in-store service and fabulous delivery team! We're so glad you had a positive experience,
Megan at Customer Care
I can't explain how professional and…
I can't explain how professional and easy our bed buying journey was.
We went into the store and within 45 minutes we was finished! Sheila (Mayflower retail park) was excellent! Informative, friendly and extremely professional. I would definitely recommend to ask for her.
22 października 2025
Odpowiedź od Bensons For Beds - Basildon
We're happy to hear that your bed buying experience was professional and easy! We appreciate you taking the time to share your positive feedback. It's great to know the service you received was informative and friendly.
Thank you for your review – Lauryn at Customer Care 💜
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.