The Barnsley staff - Salesperson Angie & Manager Carol were absolutely amazing … we ‘bought them’ before we bought our bed. Angie was so knowledgable, patient and professional. She listened to us & ga... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
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The assistant, Joanne, was extremely knowledgeable and friendly. Can't praise her enough. Didn't feel pressured or hassled. Brilliant service. The prices were reasonable for the quality. Everything... Zobacz więcej
Reakcja na opinię
Over all it was good. Staff were helpful and there were messages of progress. Delivery men were nice and polite. They put the bed where I wanted. My only issue was the packaging was filthy. Not... Zobacz więcej
Made buying a bed easy,staff very professional in what they do,delivered on time again very professionally really pleasant guys. Just wish I'd paid to have it made up.
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Informacje dotyczące firmy
O Bensons For Beds - Barnsley
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, Zjednoczone Królestwo
- 1226786512
4,8
Doskonała
258 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good service.
I was treated with respect and the mattresses were explained to me. The good thing about the service is that the salesman was helpful but not ‘pushy’.
29 grudnia 2025
Odpowiedź od Bensons For Beds - Barnsley
We appreciate your feedback! We're so glad that you felt respected and found our team member's explanations helpful without being overly assertive. Thank you for choosing us! Michael @ Team Bensons
Joanne was extremely helpful and…
Joanne was extremely helpful and informative….Perfect!!!
1 stycznia 2026
Odpowiedź od Bensons For Beds - Barnsley
We are so happy to hear that you found our team member to be helpful and informative! Thank you for your positive review – Lauryn at Customer Care 💜
Fantastic Bensons
What a great experience with Bensons for beds, from start to finish, everything went smoothly, delivered on time, polite and friendly delivery guys.
Very happy customer.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Barnsley
We're happy to hear that everything went smoothly from start to finish and that our delivery team was polite and friendly. Thank you for being a valued customer!
Thank you, Team Bensons - Jess
Carol was very helpful & went through…
Carol was very helpful & went through everything in detail & stayed over after closing to finish off with my order. Great service & highly recommended.
5 grudnia 2025
Odpowiedź od Bensons For Beds - Barnsley
Thank you for sharing! We’re thrilled Carol went above and beyond to make sure everything was perfect for you. We’ll pass on your kind words—she’ll be delighted!
Megan at Customer Care
Odpowiedź od Bensons For Beds - Barnsley
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Stewart - Team Bensons
Fully informed during our purchase
Fully informed during our purchase. Friendly and helpful. No negative comments at all,highly satisfied
25 listopada 2025
Odpowiedź od Bensons For Beds - Barnsley
We're happy to hear that you were fully informed and satisfied with our team's friendly assistance during your purchase. Thank you for your positive feedback!
Team Bensons
Dealt with promptly and courteously
Dealt with promptly and courteously. Shown exactly what we were looking for
27 listopada 2025
Odpowiedź od Bensons For Beds - Barnsley
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Odpowiedź od Bensons For Beds - Barnsley
Thank you for your kind words! We’re delighted to hear you received great service from our helpful and knowledgeable staff, and that you found fantastic deals. Your feedback is truly appreciated!
Thank you for your positive review Chris – Lauryn at Customer Care 💜
Great service. Very helpful
Staff were very welcoming and not pushy at all. But were there for help when required
21 listopada 2025
Odpowiedź od Bensons For Beds - Barnsley
Thank you for your kind words! We’re so pleased to hear our team made you feel welcome without any pressure, while being ready to help when needed. That’s exactly the experience we aim to provide! 💜
Thank you for your positive review – Lauryn at Customer Care
Odpowiedź od Bensons For Beds - Barnsley
We appreciate your feedback and are so glad you were happy with our customer support and knowledge Mr Ingram.
We hope to welcome you back again in the future,
Megan at Customer Care
Joanne at the Stairfoot Barnsley branch…
Joanne at the Stairfoot Barnsley branch was helpful and showed me the beds I wanted to try. There was a good selection of pocket sprung/memory foam ones and with the Black Friday deal it was a great price.
15 listopada 2025
Odpowiedź od Bensons For Beds - Barnsley
We're happy to hear that you found the assistance helpful and discovered a great selection during the Black Friday deal. We appreciate you sharing your positive experience with us,
Megan at Customer Care
Good communication
Good communication, delivered on time, took old mattress away very efficiently. Pleasant and friendly.
15 listopada 2025
Odpowiedź od Bensons For Beds - Barnsley
We're happy to hear about the good communication, on-time delivery, and efficient mattress removal. We appreciate your positive feedback and that you found our team pleasant,
Megan at Customer Care
Excellent customer service
Very knowledgeable member of staff, Lee, at the Barnsley branch. Helpful without being pushy, friendly and polite. Took my time trying all the mattresses and I didn't feel rushed at all.
9 listopada 2025
Odpowiedź od Bensons For Beds - Barnsley
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review on the service you received. Thank you, Anthea - Team Bensons
Professional service from shop…
Professional service from shop assistant also the delivery men who assembled the bed !
7 listopada 2025
Odpowiedź od Bensons For Beds - Barnsley
We’re so pleased to hear that both our shop assistant and delivery team provided professional service and made sure your bed was assembled perfectly.
Thank you for your positive review – Lauryn at Customer Care 💜
Odpowiedź od Bensons For Beds - Barnsley
We’re so pleased our in-store team helped you find the right mattress and made the experience smooth and enjoyable.
Thank you for your positive review – Lauryn at Customer Care 💜
Carol was very helpful
Carol was very helpful, she offered the use of the sleep machine and deep pillow for side sleepers
31 października 2025
Odpowiedź od Bensons For Beds - Barnsley
We're happy to hear that the sleep machine and pillow enhanced your experience. We appreciate your lovely words,
Megan at Customer Care
Friendly yet remaining professional.
Friendly yet remaining professional.
All the staff were very attentive during our visit. Have bought and will buy again from this store.
17 października 2025
Odpowiedź od Bensons For Beds - Barnsley
We appreciate you taking the time to share your positive experience with our attentive and friendly yet professional staff; we're so glad you'll buy from us again!
Thank you for your review – Lauryn at Customer Care 💜
Very good service
Very good service, good delivery date as required, very pleasant staff.
3 października 2025
Odpowiedź od Bensons For Beds - Barnsley
We're happy you received very good service and a good delivery on the required date. We're also glad you found our staff pleasant.
Take Care,
Megan at Customer Care
Helpful and knowledgeable staff
Helpful and knowledgeable staff. We had a good idea what we wanted and came away with what we needed at a fair and reasonable price
24 września 2025
Odpowiedź od Bensons For Beds - Barnsley
Thanks so much for your kind words! I’m happy to hear our team helped you find exactly what you needed. Hope to assist you again soon! Take care, Megan at Customer Care.
The lady who dealt with me was very…
The lady who dealt with me was very helpful and professional, she explained everything I needed to know and would definitely go back to this branch when I need a new bed
25 września 2025
Odpowiedź od Bensons For Beds - Barnsley
We're happy to hear that the service you received was helpful and professional. It's great to know that you would return to us when you need a new bed.
Thank you,
Lauryn at Customer Care
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