The staff in store were incredibly helpful, friendly and informative. I received regular emails and phone calls to keep us up to date on the process. Was delivered on the day that it was expected, it... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU Andover, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The delivery guys were great. Chris and Bradley did a thorough and efficient job with excellent demeanour. The bed is much improved and we have slept better on the new bed. The two ladies in stor... Zobacz więcej
Reakcja na opinię
The bed and mattress were reduced as ex display. The sales girl seemed lovely and helpful, but was not completely upfront about the costs....the bed could be delivered ( no mention of a charge of £49... Zobacz więcej
Reakcja na opinię
Our sales person was Sean. Relatively new to his post but had a first class knowledge of the products. He was most helpful, very pleasant and patiently went through all the options available. Not push... Zobacz więcej
Informacje dotyczące firmy
O Bensons For Beds - Andover
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, Zjednoczone Królestwo
- 1264335460
4,7
Doskonała
181 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I knew what I wanted and Tara explained…
I knew what I wanted and Tara explained everything very clearly.
As I don’t like shopping the experience was painless,
24 maja 2023
Odpowiedź od Bensons For Beds - Andover
Thank you for taking the time to leave us a review. -Team Bensons
Very helful staff in the shop.
Very helful staff in the shop and the delivery was easy. The bed is super and was not difficult toput together.
14 kwietnia 2023
Andover store extremely efficient
Just a simple call to Benson's and I was able to order the exact bed I wanted, and no hassle about taking my old mattress away. Excellent service !!!
26 kwietnia 2023
Bensons For Beds Andover
Excellent and knowledgeable young lady who showed me around.and answered all my questions.
Delivery went smoothly on the day agreed.
25 kwietnia 2023
Excellent customer service.
Plenty of beds to inspect and the sales lady, Tara, was very knowledgeable on all of them, she also helped us with good advice so we got exactly what we wanted. Excellent customer service!
24 kwietnia 2023
Very helpful and professional
24 kwietnia 2023
Friendly staff and great value for money
Popped in to our local store to mainly get a rough idea of what bed frame and mattress style was in our budget. After speaking with two very knowledgeable, but more importantly polite and friendly staff, we purchased exactly what we needed on the day. Delivery date is also much faster than other suppliers on the high steet.
22 kwietnia 2023
Good all around service
11 kwietnia 2023
It was a full service visit
It was a full service visit, no time limit to go through every detail as required, full mark to the staff member who served me.
15 kwietnia 2023
The sales person was okay.
The sales person was okay.
I feel we were brought into the shop after watching the tv ad stating 50% off. When we got there, there were only 3 lower grade beds on offer.
The mattress we purchased had no offer at all not even 10%. I wouldn’t of purchased but my wife insisted. Disappointing!!!
13 kwietnia 2023
Good selection
12 kwietnia 2023
Online ordering experience was good
Online ordering experience was good. Well communicated throughout and lead times reasonable for the bed I ordered. Delivery went well.
In store experience in the Andover branch was slightly questionable. I wanted to view the bed in real life before committing to purchase but the model in store was very shabby. Dirty etc. Despite not putting me off ordering I think this could be improved. There was also quite a bit of pressure from the sales assistant to purchase in store as opposed to order online which I found off putting.
11 kwietnia 2023
lovely Beds
The ladies were very helpful in the Andover store. The only problem encountered was the paying machine wouldn’t connect easily
3 kwietnia 2023
Knowledgeable and efficient sales staff
28 marca 2023
Mattress dirty
Delivery team great, when we unwrapped the mattress it had beige stains and dirt scuff marks - not what you want for over a £1000.00 - rang the Andover store who told me to email the enquiry email which I have on the 13th March, no reply to date only the automatic one, however they do say 10 days so we will see. UPDATE Wakas from customer services has contacted me and resolved the issue - I have updated the stars due to them resolving the issue and the mattress itself is so comfy.
13 marca 2023
Opinia niezależna
Rather than go online
Rather than go online - we went to the store… the interaction and help was so much better and the assistant was knowledgeable and polite… even matched online prices.
13 marca 2023
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.