I bought a mattress from the Aintree store. I knew which brand I wanted. There was absolutely no pressure from staff and I was helped to make a decision on what degree of firmness suited me best. Cust... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
We are so glad we chose Bensons for beds for our recent purchase. Staff were very friendly, helpful and in formative. We were given regular updates by email letting us know when the delivery woul... Zobacz więcej
Reakcja na opinię
Claire at the Aintree branch made the whole buying process really easy. We weren’t sure what type of mattress we needed, but her product knowledge and guidance was excellent. She let us try multiple b... Zobacz więcej
Reakcja na opinię
Service from start to finish was really good. Sales were helpful and delivery was as should be expected. However, disappointed with the quality of the mattresses - a high price for average quality and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Aintree
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, Zjednoczone Królestwo
- 1515251782
4,8
Doskonała
454 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful and explains in detail all the…
Helpful and explains in detail all the costs
27 stycznia 2026
Odpowiedź od Bensons For Beds - Aintree
We're happy to hear that our detailed explanation of costs was helpful. Thank you for your positive feedback!
Excellent service
Excellent service from the shop to deliver. Shop staff was very helpful, knowledgeable and attentive. Delivery guys were great. Phoned in advance and had gps tracking.
22 stycznia 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Aintree
We're happy to hear that our shop staff was helpful, knowledgeable, and attentive! It's also great to know our delivery team was great and provided advance notice with GPS tracking. Thank you!
From beginning to end it was a positive…
From beginning to end it was a positive experience
Staff in the store were friendly and helpful
The delivery team were also friendly and put the furniture in the room as requested
We were kept up by emails and messages regarding delivery dates
Have also received information about caring for our new furniture
I would definitely recommend Bensons to anyone
19 stycznia 2026
Odpowiedź od Bensons For Beds - Aintree
We're happy to hear that you had a positive experience from start to finish! It's great to know our store and delivery teams were friendly and helpful. We appreciate your recommendation and are glad you received helpful information about caring for your new furniture.
Excellent service from start to…
Excellent service from start to finish,well done BENSONS
15 stycznia 2026
Odpowiedź od Bensons For Beds - Aintree
We're so glad to hear you received excellent service from start to finish. Thank you for your positive feedback; we appreciate it!
Odpowiedź od Bensons For Beds - Aintree
We're happy to hear that you found our service trustworthy and convenient with great deals and easy payment options. Thanks for your feedback.
good selection beds and mattresses …
good selection beds and mattresses .Friendly , knowledgeable staff.
11 stycznia 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Aintree
We’re delighted to hear you found a great selection of beds and mattresses and that our team was friendly and knowledgeable. Thank you for your positive review – Lauryn at Customer Care 💜
Odpowiedź od Bensons For Beds - Aintree
We’re so glad you received great customer service and helpful, informative advice – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Lyndsey at the Aintree store was really…
Lyndsey at the Aintree store was really helpful in identifying the right bed for us.
5 stycznia 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your feedback Sally! We’re so pleased to hear Lyndsey was really helpful in finding the perfect bed for you. We’ll make sure she knows how much you appreciated her support! 😊
Sleep well,
- Megan at Customer Care
Excellent Experience
We went to the Aintree branch last Sunday. Fabulous staff very friendly and Helpful. We were served by Elaine what a lovely lady. Thank you so much
4 stycznia 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your lovely feedback Elizabeth! We’re delighted to hear the Aintree team were fabulous and that Elaine made your visit so enjoyable. We’ll be sure to pass on your kind words.
Sleep well,
- Megan at Customer Care!
Well worth a visit
The store was well set out plenty of choice & the staff were very good especially Kyle , nothing was to much trouble , he was so helpful & informative a credit to the company
6 stycznia 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your lovely feedback Helen! We’re thrilled you enjoyed the store layout and selection, and that Kyle went above and beyond to help. His effort and knowledge truly make a difference, and we’ll be sure to share your kind words with him.
Take care,
Megan at Customer Care
Odpowiedź od Bensons For Beds - Aintree
We’re thrilled to hear you received great customer service – that’s what we strive for every time! Thank you for your positive review – Lauryn at Customer Care 💜
Odpowiedź od Bensons For Beds - Aintree
We’re so glad our team was helpful and answered all your concerns – that’s what great service is all about! Thank you for your positive review – Lauryn at Customer Care 💜
Odpowiedź od Bensons For Beds - Aintree
We're happy to hear you received great, non-pushy service and knowledgeable help. Thank you for your positive review – Lauryn at Customer Care 💜
Elaine helped us a lot.
31 grudnia 2025
Odpowiedź od Bensons For Beds - Aintree
We're so glad that we could be of assistance and that you had a positive experience. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent choice and price range ,easy…
Excellent choice and price range ,easy to get exactly what I was after ,
27 grudnia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Aintree
We're happy you found a great selection at the right price and easily located what you needed. Thank you for your positive review – Lauryn at Customer Care 💜
Great service from start to finish
22 grudnia 2025
Odpowiedź od Bensons For Beds - Aintree
We appreciate you sharing your wonderful experience. We are so happy that you enjoyed our service from beginning to end.
Come back and visit us anytime,
Megan at Customer Care
My experience was great because the…
My experience was great because the staff were friendly, professional and genuinely helpful. They took the time to listen to my needs and provided clear, honest advice without any pressure. The store was well organised and the range of products was good, making it easy to find what I was looking for.
The company does well in delivering excellent customer service, clear communication and a smooth overall experience. The team is knowledgeable, approachable and focused on ensuring customers feel supported and confident in their purchase.
27 listopada 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Aintree
We're happy to hear that you found our staff friendly, professional, and genuinely helpful. It's great to know that you appreciated the clear advice and well-organized store. Thank you for your positive feedback!
Excellent customer services when I…
Excellent customer services when I called the store for a chat they went through everything with me and listen to me.
Thank you Tony you were excellent!
13 grudnia 2025
Odpowiedź od Bensons For Beds - Aintree
We're so happy to hear that our team provided excellent customer service and listened to your needs during your call. We appreciate your positive feedback!
Sales person was extremely helpful and…
Sal;es person was extremely helpful and informative. The process of buying two beds was simple and straitforward and we left feeling we had been very well treated.
8 grudnia 2025
Odpowiedź od Bensons For Beds - Aintree
Wow what an amazing review! We really appreciate the time taken to leave this feedback for us. You deserve nothing less than a great night’s sleep! Thank you, Stewart - Team Bensons
Mattress purchase
Took my elderly mum to purchase a new mattress - nothing fancy, just comfortable. Kyle understood what we were looking for, gave us the options and didn’t try and force her to buy something she didn’t want.
Consequently she very quickly picked what she wanted and purchase, delivery and removal of old mattress was all sorted very quickly.
2 grudnia 2025
Odpowiedź od Bensons For Beds - Aintree
Thank you for sharing your experience! We’re so pleased Kyle understood your needs and made the process quick and stress-free, including delivery and recycling. We’ll pass on your kind words, Megan at Customer Care
Doświadczenie Trustpilot
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