Bensons For Beds - Aberdeen Kittybrewster Retail Park Recenzje 

127
•
Wynik TrustScore: 5 na 5

4,8

Kittybrewster Retail Park, Bedford Road, AB24 3LJ Aberdeen, Aberdeenshire, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Your sales lady was extremely helpful as myself and my wife are both disabled and the lady was so patient and helpful. Your delivery men were also very helpful by phoning us before they arrived and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were given time to browse without feeling pressured into buying. We were told about the special offers and left to choose our bed before we then approached staff for further info. It was a relaxe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From the moment we entered the store Kadri was polite helpful & very knowledgeable. No pressurised sales just genuinely seeking best bed for our needs & price range. The delivery team were excellent... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

First class service. The showroom has so many mattresses to try in all price ranges with knowledgeable, helpful and enthusiastic staff available to guide me through the options. Delivery exactly on t... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z meblami do sypialni
  2. również w kategorii:
  3. Sklep z łóżkami
  4. Sklep z materacami
  5. Sklep z pościelami

O Bensons For Beds - Aberdeen Kittybrewster Retail Park

Napisane przez firmę

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Dane kontaktowe

  • Kittybrewster Retail Park, Bedford Road, AB24 3LJ, Aberdeen, Aberdeenshire, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

127 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(127)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26 637

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Oceniono na 5 z 5

Went in to get a mattress and was shown…

Went in to get a mattress and was shown the one's I liked and I tried out the bed machine which was great service was excellent

23 stycznia 2026
Logo Bensons For Beds - Aberdeen Kittybrewster Retail Park

Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We're so glad you enjoyed your mattress selection experience and that the bed machine and our service were excellent! Thank you for sharing your positive feedback.

Oceniono na 5 z 5

Wonderful staff, wonderful experience.

Wayne was super helpful with our purchase and, I must say, he has such a pleasant personality.
Also, there were various options with prices that you would not need to break the bank for.

18 stycznia 2026
Opinia niezależna
Logo Bensons For Beds - Aberdeen Kittybrewster Retail Park

Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We appreciate you taking the time to share your positive experience! We're happy to hear that our team member was helpful with your purchase and that you found affordable options.

Oceniono na 5 z 5

Great service

Was greeted by Scott and couldn’t have asked for a better advisor. Scott helped us choose the bed and mattress and went an extra mile ensuring we were satisfied with the services. Daisy was very helpful and friendly, made the whole process very easy. Both are great asset to Bensons.

10 stycznia 2026
Opinia niezależna
Logo Bensons For Beds - Aberdeen Kittybrewster Retail Park

Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We’re thrilled to hear Scott and Daisy made your experience so positive and went the extra mile to help you find the perfect bed and mattress. They’ll be delighted to receive your kind words! Thank you for your positive review – Lauryn at Customer Care 💜

Oceniono na 5 z 5

Mr Wayne is a great sales man!!!

Mr Wayne is a great sales man. Funny and pleasing character.

12 stycznia 2026
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Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We’re so glad Wayne made your experience enjoyable with his helpfulness and great character – sounds like a fantastic visit! 💜 Thank you for your positive review - Lauryn at Customer Care

Oceniono na 5 z 5

Friendly staff,

Friendly staff,

2 stycznia 2026
Logo Bensons For Beds - Aberdeen Kittybrewster Retail Park

Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We really appreciate your feedback! Friendly service is what we aim for every time.

Until next time, take care,
Megan at Customer Care!

Oceniono na 5 z 5

Amazing experience

Amazing experience

3 stycznia 2026
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Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

Thank you for the 5 stars Wayne! We’re so glad you had an amazing experience – that’s exactly what we aim for!
We hope to welcome you back soon!
Megan at Customer Care

Oceniono na 5 z 5

Friendly and informative

The salesman was very patient and informative. This put us at ease and felt that we had made the right decision without being pressured to do so. Over all a great service.

26 grudnia 2025
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Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

Thank you for your feedback Mr Bruce! We’re so pleased our salesperson’s patience and knowledge helped you feel confident and comfortable with your decision. Great to hear you enjoyed the overall experience!
Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care

Oceniono na 5 z 5

I had a wonderful experience at Bensons…

I had a wonderful experience at Bensons for Beds. This was the first time purchasing a mattress for myself and I had no idea where to start. The salesperson who helped me, Scott, was amazing! He showed me mattresses that suited my exact comfort and budget needs. I walked away feeling incredibly satisfied and grateful for my purchase. Thank you Scott for your help!

30 grudnia 2025
Opinia niezależna
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Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We're happy to hear about your wonderful experience purchasing a mattress. It's great to know that our salesperson was amazing and showed you mattresses that suited your comfort and budget needs. Thank you for your positive review – Lauryn at Customer Care 💜

Oceniono na 5 z 5

Great choice with very friendly helpful…

Great choice with very friendly helpful staff

30 grudnia 2025
Logo Bensons For Beds - Aberdeen Kittybrewster Retail Park

Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We’re so glad you found plenty of choice and friendly, helpful service – that’s what we love to hear! Thank you for your positive review – Lauryn at Customer Care 💜

Oceniono na 5 z 5

Tempur memory foam mattress

Nina took very good care of me and assured me everything was processed and ready to go. She went out of her way to make sure I got the best deal possible! Highly recommend!

26 grudnia 2025
Opinia niezależna
Logo Bensons For Beds - Aberdeen Kittybrewster Retail Park

Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

Thank you for sharing your experience! We’re delighted to hear Nina went above and beyond to ensure everything was processed smoothly and that you received the best deal. Thank you for your positive review – Lauryn at Customer Care 💜

Oceniono na 4 z 5

Staff had time and patience to explain…

Staff had time and patience to explain the item that one is planning to purchace

3 grudnia 2025
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Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We appreciate you sharing your feedback. We are happy to hear that our staff had the time and patience to explain the item to you!

– Thank you, Jess- Team Bensons

Oceniono na 5 z 5

Purchasing matrass

Staff approached and identified our needs,then she explained our options and left us to browse.When we selected our choice from a great selection of matrasses she was extremely helpful

3 grudnia 2025
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Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We're happy to hear that our staff identified your needs and explained your options. We're also glad you found our selection helpful. Thank you for your feedback. Michael @ Team Bensons

Oceniono na 5 z 5

Kadri was very attentive

Kadri was very attentive

4 grudnia 2025
Logo Bensons For Beds - Aberdeen Kittybrewster Retail Park

Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We're happy to hear that you found our team member to be attentive. We appreciate your positive feedback very much.

– Thank you, Jess- Team Bensons

Oceniono na 5 z 5

Daisy who served us was really helpful

Daisy who served us was really helpful. She showed us lots of beds and mattresses, explaining all about them. She didn’t rush us into buying but left us to browse and decide what suited us best. She was really helpful and patient.

27 listopada 2025
Logo Bensons For Beds - Aberdeen Kittybrewster Retail Park

Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We're happy to hear that you found our team member helpful during your visit. We appreciate your positive feedback regarding the assistance and the browsing experience you had in selecting the right bed and mattress for your needs.

Oceniono na 5 z 5

Friendly staff & well informed

Friendly staff, well informed of the product and how to maintain it and get the best value, didn't feel under pressure to buy, enjoyable experience.

29 listopada 2025
Opinia niezależna
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Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We're glad you enjoyed your experience. It's great to hear that our team was friendly, helpful, and provided a no-pressure environment. We appreciate your feedback!

Oceniono na 5 z 5

Helpful service

Kadri was extremely helpful and knowledgeable. She found a mattress for me which was affordable and good quality.

19 listopada 2025
Opinia niezależna
Logo Bensons For Beds - Aberdeen Kittybrewster Retail Park

Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We're happy to hear that you received such helpful and knowledgeable assistance! It's great that we could find you an affordable, quality mattress.
Sleep well,
Megan at Customer Care

Oceniono na 5 z 5

The workers are good in help in…

The workers are good in help in explaining what will be best in the bed softness for my back which is sensitive

13 listopada 2025
Logo Bensons For Beds - Aberdeen Kittybrewster Retail Park

Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We're happy to hear that our workers helped explain the best bed softness for your sensitive back. We appreciate you taking the time to share your positive experience!
Thanks for choosing us—we’re grateful!
Megan at Customer Care

Oceniono na 5 z 5

Great & good service

Great & good service

1 listopada 2025
Logo Bensons For Beds - Aberdeen Kittybrewster Retail Park

Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

Thanks so much for your review! We're thrilled to hear you received great and good service — that’s exactly what we aim for. We appreciate your support and hope to see you again soon!
Kind regards,
Megan
Customer Care Team

Oceniono na 5 z 5

The service was excellent from…

The service was excellent from beginning to end. From looking at what bed we needed and ordering it.
Then the men that came to assemble it were polite and very organised. Got the job done in quick time. They cleaned up afterwards and took all the excess rubbish away. Very professional

20 października 2025
Logo Bensons For Beds - Aberdeen Kittybrewster Retail Park

Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We appreciate you sharing your positive experience! We're happy to hear that you found the service excellent from start to finish. Hope to see you again in the future, Megan at Customer Care

Oceniono na 2 z 5

Aftersales service rubbish

Sale and delivery fine but on constructing bed (we didn't pay £95 for something we can do ourselves!) we found 2 vital parts missing which stabilised base so couldn't safely use bed. Customer service adamant they were 'replacement' parts required and couldn't deliver for at least 7 days! After sleeping on an airbed for 5 nights we had been sooooo looking forward to a proper bed! Even speaking to shop next day didn't help as 'nothing to do with them but suppliers' and won't give me details of supplier to chase myself.

8 października 2025
Opinia niezależna
Logo Bensons For Beds - Aberdeen Kittybrewster Retail Park

Odpowiedź od Bensons For Beds - Aberdeen Kittybrewster Retail Park

We regret to hear about the missing parts and the delay you experienced. We know how frustrating it is when you can't use your new bed right away, especially after sleeping on an airbed. We'll look into this issue internally to prevent this from happening again. Thank you for your feedback,
Megan at Customer Care

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