Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Their online store and service is exemplary! I purchased an expensive frame from them and had some difficulty installing some new parts. Drew not only provided me excellent service in helping... Zobacz więcej

Oceniono na 5 z 5

Bought a bike from Alex at Ben's Cycle who was extremely knowledgeable and honest about the product's strengths and weaknesses. He told me to sleep on it and never pressured me into spending any mon... Zobacz więcej

Oceniono na 5 z 5

Sourcing parts for classic bikes (in my case, a 1972 Peugeot PX-10) is difficult unless you find the right sources, and Ben's is now one of them. I needed an inexpensive but good-qualityFrench... Zobacz więcej

Oceniono na 2 z 5

Hi, I made a purchase of a chrome industries storm jacket with you the day, however, I have not arrived despite having cast the purchase on 10th of September, i checked my delivery status but it k... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep rowerowy
  2. Sklep z akcesoriami rowerowymi
  3. Sklep sportowy

Informacje przekazane przez różne źródła zewnętrzne

Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy? We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale. That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next. We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

764 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Haven't gotten it

I still haven't recieved my item but am being asked for a review. Here it is.

15 stycznia 2017
Opinia niezależna
Logo Ben's Cycle

Odpowiedź od Ben's Cycle

Hi, Thanks for the feedback. Sorry for the delay in delivery. It looks like there was some severe weather that delayed your delivery. Tracking says it is due to be delivered today.

Oceniono na 4 z 5

Quality

Quality service as ever, I always use them for my cycling equipment and I've never had a problem, a faulty product or a late delivery.

5 stycznia 2017
Opinia niezależna
Oceniono na 5 z 5

Fast delivery and low, price-matched prices.

Price-match was fast and easy to use, but I was able to find the cheapest prices here with most products anyways. The free delivery was still surprisingly fast. Received everything within a week. Wide selection of brands and products. This is how all biking websites should be. Will definitely use again in the future.

25 stycznia 2016
Opinia niezależna
Oceniono na 5 z 5

Great Price/Fast Arrival on My Tektro Retro Brakes

I was looking for some Tektro R559 Long Reach Brakes with regular nut attachment for my old Raleigh Gran Sport bike. Ben's had them for a great price plus a special free shipping deal. They arrived 3 days later - probably would have been quicker but USPS was slow to get them out to my building, not Ben's fault. I had ordered some MKS pedals several years ago and again, a great deal and quick arrival. Kudos.

24 stycznia 2016
Opinia niezależna
Oceniono na 5 z 5

Best price by far, fast shipping, quality product.

Purchased MKS steel deep half toe clips with leather. Price was at least $10 cheaper than anywhere else on the internet. Site was easy to navigate and shipping was fast and free. Product is high quality, exactly what I wanted for my bike.

23 stycznia 2016
Opinia niezależna
Oceniono na 5 z 5

Service above and beyond

My order arrived from the US in record time and, although only a small consignment, it was treated with the urgency of an order from the big end of town. Mightily satisfied and many thanks.

22 stycznia 2016
Opinia niezależna
Oceniono na 5 z 5

worth shopping with

I ordered some reach adjustment blocks. They were much cheaper than everybody else online, plus the offered free shipping. They arrive very fast, brand new. They sent me a discount code for my next purchase. I enjoyed their site.

20 stycznia 2016
Opinia niezależna
Oceniono na 5 z 5

Ben's is awesome!

Great company to deal with, super fast shipping and excellent customer service. Also the best selection of parts anywhere!

15 stycznia 2016
Opinia niezależna
Oceniono na 5 z 5

Great shopping experience at Ben's Cycle

I found Ben's Cycle website really easy to navigate and easy to find what I was looking for. The search function pulled up a good selection and the filters allowed me to fine tune it.

I dealt with both a social media representative and an ecom representative prior to placing my order and they were able to answer my questions so I ordered exactly what I was looking for.

Prices are great too and very clear what you are getting.

14 stycznia 2016
Opinia niezależna
Oceniono na 5 z 5

Did a special order for us

Found what we wanted at Ben's Cycle but phoned them for a part. They special ordered it for us! Very pleased with their service, promptness, and communication. A seamless process.

6 stycznia 2016
Opinia niezależna
Oceniono na 5 z 5

My recent Purchase From Ben's Cycle

I have been asked to give a review on my recent purchase which I will gladly do . I recently purchased a complete set ( .7 mm , 1.8 mm , and 2.5 mm ) of Shimano Hollowtech II spacers for a build I was doing . I have a Shimano Zee Crankset , and I had misplaced the ones that came with the cranks .
Ben's is one of the few stores that offers the spaces , and I found them to have them at the lowest price . I feel that offering a spacer for four to five dollars is a bit much , Ben's offered them for far less .
I also ordered Park Tools ' Hollowtech II tool BB - 9 , and once again Ben's had one of the lowest prices for the tool . You simply cannot do the job properly without it . It fits the bearing cups well , and having the installation tool for the non drive side cap on the other end of the tool is a big plus . No searching for it , it's right there .
I ordered through Paypal , and my order was shipped promptly . It was packaged well , and arrived without damage . The shipping charges were reasonable .
Overall I am happy with my purchase from Ben's , and I would highly recommend them to anyone looking for a great deal at a great price . I hope that this review helps anyone contemplating a purchase from Ben's Cycle .

6 stycznia 2016
Opinia niezależna
Oceniono na 5 z 5

Amazing experience!

Bought a set of rims on a VERY affordable price. Items shipped right away and arrived fast. The products are in excellent quality and the packaging is awesome. I highly recommend this company and certainly would do business with them again.

6 stycznia 2016
Opinia niezależna

Doświadczenie Trustpilot

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