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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bedfolk produce a range of quality products, but the other reason that they are my go to company for bedlinen, is that if you have a query, it’s possible to get a prompt response from a real person. A... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

An excellent British business with the finest quality and comfort by English craftsmanship. Superb duvet and pillowcase set in an ink blue hue. The thread count means it is so soft and cosy yet also... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Loved the idea of been able to order swatches of the different bedding. This made it so much easier to choose the bedding I wanted. Communication was prompt from the company as I had a few questions b... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I'm so impressed with this company. I purchased a linen bedding set, and the quality is second to none. It's super soft, and I really like the colour, too (sage). I had to contact customer service, an... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z wyposażeniem domowym

Napisane przez firmę

Luxury comfort essentials to help you wind down well.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

252 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 75% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I made a mistake in ordering

I made a mistake in ordering
received personal mail with recommendations for the best way forward
The quality is simply lovely

16 marca 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi Jaun,

Thank you so much for your kind comments and we're so glad you found the recommendations and assistance helpful when you contacted us!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Oceniono na 5 z 5

Great products, great (human) customer service

Bedfolk produce a range of quality products, but the other reason that they are my go to company for bedlinen, is that if you have a query, it’s possible to get a prompt response from a real person. As far as I am concerned, a company that delivers that sort of customer service is worth it’s weight in gold!

22 marca 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi Jo,

Thank you so much for your fantastic review! We've communicated a few times and it's always been a pleasure! Our focus on excellent quality products and customer service remains as strong as ever and we're so pleased that you appreciate that and have let us and others know too!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Oceniono na 4 z 5

Lovely towels, disappointing pillow cases

My first purchase from Bedfolk included some Ripple bath sheets and hand towels, a Plush bath mat and a pair of Speckled Square Pillowcases. The towels and bath mat are thick, luxurious and wonderful to use and the forest green colour is perfect for my bathroom. Sadly, the square pillow cases were a let down, which accounts for the removal of one star. The fabric is soft and lovely. However, it’s also somewhat loose and unstructured, which results in a gaping hole caused by the opening on the back. It’s meant to overlap but just doesn’t stay in place. Very disappointing for a rather expensive pair of pillow cases. I decided to keep them anyway as they suit my guest room really well but will have to sew a couple of buttons on each pillow case to keep them from opening up. I would not recommend this item unless you’re prepared to do the same.

25 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Poor quality, not made to last

I chose to invest in linen bedding thinking that it would last for years to come. Sadly this is not the case with Bedfolk’s linen. Despite Bedfolk stating on their blog that "100% high-quality linen is made to last and last", we have had 2 fitted sheets become threadbare with sizeable holes and are now unusable in less than 3 years. This is not the quality I would expect for a premium price point after spending over £700 on their linen bedding. After reaching out to Bedfolk, the best they could offer me was 20% off a new sheet but I have lost faith in their products due to their poor durability. I see from other reviews that I am not alone in their products lasting only several years.

26 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Beautiful quality linen

Beautiful quality linen, great colour, but the buttons and the splits just make really smart and stylish. Love it

17 marca 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi RS,

Thank you so much for your great feedback!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Oceniono na 5 z 5

Fantastic company

I love the products at bedfolk, they are consistent as a brand and I admire their appreciation and commitment to high quality products

27 marca 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi Lucy,

Thank you so much for your lovely feedback!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Oceniono na 5 z 5

An excellent British business with the…

An excellent British business with the finest quality and comfort by English craftsmanship. Superb duvet and pillowcase set in an ink blue hue. The thread count means it is so soft and cosy yet also crisp to look at. Customer service reliable and punctual delivery. I intend to purchase an additional two sets of their cotton range in cloud white and honey yellow.

18 marca 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi Giles,

Thank you so much for your excellent review and super kind feedback! We're so pleased to have made such a positive impression!

Kindest wishes,

Ashley - Bedfolk Customer Care

Oceniono na 5 z 5

Recently I had a small fault with my…

Recently I had a small fault with my relaxed cotton duvet cover that I had originally purchased in May 2025. Bedfolk acknowledged the fault and sent out a new duvet cover. Great products and customer service.

6 lutego 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi Pamela,

Thank you so much for your lovely review! It was my pleasure to help when you made contact and so glad you love our products and strong focus on excellent customer service.

Kindest wishes,

Ashley - Bedfolk Customer Care.

Oceniono na 5 z 5

Beautiful bedding

Loved the idea of been able to order swatches of the different bedding. This made it so much easier to choose the bedding I wanted. Communication was prompt from the company as I had a few questions before ordering. Once I chose the bedding which was the relaxed cotton duvet cover in sage and the matching pillowcases. I also ordered a deep fitted sheet and I was very pleased with the fit. Really pleased with the bedding and I have been having very comfortable nights sleep since purchasing. Prompt delivery too

2 marca 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi there,

Thank you so much for your fantastic review! This feedback is so important to us!

Kindest wishes,

Ashley - Bedfolk Customer Care

Oceniono na 5 z 5

I cannot recommend Bedfolk enough

I'm so impressed with this company. I purchased a linen bedding set, and the quality is second to none. It's super soft, and I really like the colour, too (sage). I had to contact customer service, and they were quick to respond and super-helpful. I'm already tempted to buy another bedding bundle in a different colour. Many thanks for an excellent shopping experience! :-)

13 lutego 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi Anna

Thank you so much for your wonderful review!

We are so grateful for such amazing feedback and it's been my pleasure to help when you've made contact with us!

Kindest wishes,

Ashley - Bedfolk Customer Care

Oceniono na 5 z 5

Bedfolk have the answer for hot bodies

I discovered Bedfolk when looking online for cooler, lighter bedding and found exactly what I wanted there. Service was excellent and I’m really happy with the quality. Their website gave clear information about their products but I also emailed them to check that the Relaxed Cotton bedding would meet my requirements. They quickly replied and reassured me and I am really happy with my decision to buy. The slightly creased look is a feature of the Relaxed Cotton bedding and I like this modern look so no more ironing. I like the option of the deep fitted sheet which makes bed making quick and easy.

26 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Fabulous

Excellent service. Quick delivery and beautiful presentation. No plastic in sight. The linen bedding is gorgeous - I don’t want to sleep in anything else now. Stunning colour too (dusk).

11 lutego 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi Tamsin,

Thank you so much for your lovely review! We're so happy you found your linen bedding gorgeous, both comfort and colour!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Oceniono na 5 z 5

Perfect service

Have been eyeing up the long pillow cases for ages and they didn’t disappoint. The service was great, fast delivery and the packaging was pure luxury. I’m currently waiting for a different style to come back in to stock to make another purchase. Would recommend to everyone!

1 lutego 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi Beckie,

Thank you so much for your great review! So glad to hear that you were very happy with the product quality, packaging, delivery, and service you received.

Kindest wishes,

Ashley - Bedfolk Customer Care.

Oceniono na 5 z 5

Fantastic robe!

Really soft, warm and cosy robe, feels very luxurious, and was delivered quickly.

30 stycznia 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi Dan,

Thank you so much for your kind and positive feedback!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Oceniono na 5 z 5

The best!

I have purchased a full set of bedding from Bedfolk. All I can say the quality is amazing. The linen pillow covers are soft and comfortable especially after using the tumble dryer. The choices of colours were up to my expectations. I’m just about to order the second set from Bedfolk.

15 stycznia 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi FW,

Thank you so much for your kind and positive review! We're so glad you found the quality to be amazing as we'd expect nothing less and we're naturally super proud of our products.

Thank you once again for such great feedback!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Oceniono na 5 z 5

I've just bought a linen blend bedding…

I've just bought a linen blend bedding set from Bedfolk, and although I was initially put off by the price, having received my beautiful package I would now say 100% it was money well spent. The quality is exceptional and I've had the best night sleep with my new pillow and beautiful bedding.

16 stycznia 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi Hannah,

Thank you so much for your fantastic review! We're so glad you concluded that it was money well spent. Product quality and customer satisfaction are what we're here for, so we thank you again for such reassuring and positive feedback!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Oceniono na 5 z 5

Beautiful duvet & pillows

Beautiful duvet. Feels like sleeping under a cloud. Worth every penny. The pillows are equally great. We bought a soft and a medium filled pillows.

16 stycznia 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi Nic,

Thank you so much for your great review! We're so happy you love the pillows so much and really appreciate your super positive feedback!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Oceniono na 5 z 5

Exquisite products

Ordering online was a breeze, received my order quickly and packaged beautifully. My Linen bedding is high quality, soft light airy and breathable. I chose rose and the colour has excelled my expectation
If you are looking for perfection Bedfolk is the company to go to 💛

5 stycznia 2026
Opinia niezależna
Logo Bedfolk

Odpowiedź od Bedfolk

Hi Tracy

Thank you so much for your fantastic review! We're so glad you love the bedding and really appreciate such positive, lovely feedback.

Kindest wishes,

Ashley - Bedfolk Customer Care

Oceniono na 5 z 5

Great products

Great products. Good quality, various items purchased and is my go to for bedding, especially during the sale period.

2 stycznia 2026
Opinia niezależna

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