Bauernutrition Recenzje 

260
•
Wynik TrustScore: 1 na 5

1,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Nella confezione di fiale in vetro che ho acquistato rilevo che queste sono prive di seghettatura e all interno della scatola non c'è una lametta per tagliare. Quindi l apertura deve essere fatta a m... Zobacz więcej

Oceniono na 1 z 5

Order 4218 I extremely disappointed ☹️. I feel I have been robbed off £109. Placed an order almost a week ago, no update since order confirmation. Have send several emails seeking an update on my ord... Zobacz więcej

Oceniono na 1 z 5

Sul sito c'è scritto per spedizioni europee 5-8 giorni lavorativi.....sul l'email 8-10 giorni.... Ne sono passati già 13 lavorativi..... Starà venendo a piedi.... Ah dimenticavo che al numero italian... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Ho ricevuta una respinta senza spiegazione . Sono cliente di Bauer. già tre anni e sono puntualmente vengo acquistare quello che mi serve. Invece questo volta mi ritrovo grande ostacoli. Mi chiedono p... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

260 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,2

Wszystkie recenzje

(260)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Nuratrim

I've received yesterday the product.
Very fast delivery, excellent service.
Can't say if Nuratrim works, I hope so :)

7 marca 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Sandra,

Thank you for your nice feedback.

Should you have any questions, do not hesitate to get in touch.

Kind Regards

Oceniono na 5 z 5

perfect

All is perfect, quick and safe. I recommend yo anyone.

3 marca 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Eva,

Thank you for your lovely feedback.

All the best

Oceniono na 5 z 5

product works, good service and delivery

Always sceptical when it comes to ordering health products online, but this site, product and service was in my opinion trustworthy. You can safely continue your purchage.

3 marca 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Pernille,

We are happy to hear that you are satisfied with our service and hope you will be as satisfied with the product!

Let us know if you have any questions.

Kind regards,

Oceniono na 5 z 5

thumbs up

Website was easy to navigate and GREAT deals. I really appreciated them advertising discounts/coupons on the site. Very happy with overall experience.

3 marca 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Morgen.

Thank you very much for your nice review. We are happy to hear that you are satisfied with our service and hope you will be as satisfied with the product!

Should we be of any further assistance, do not hesitate to contact us.

Kind Regards

Oceniono na 5 z 5

Good customer service

My order of Proactol XS arrived in good time. Correct and good packaging.
Just about to start using product, and would come back, hopefully, with good review; fingers crossed!

2 marca 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Joe,

We are happy to hear that!

Should we be of any further assistance in future, do not hesitate to contact us.

Kind Regards

Oceniono na 5 z 5

great

Very fast service and product as expected.

2 marca 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Thank you for your review Carol, it is very appreciated.

Should we be of any further assistance in future, do not hesitate to contact us.

Kind Regards

Oceniono na 4 z 5

Good service

The tablets I ordered took a little longer to arrive than I expected, but everything was fine when they arrived. I'll use them again if I need to.

2 marca 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Ian,

Thank you for your order and for your review.

Should we be of any further assistance in future, do not hesitate to contact us.

All the best

Oceniono na 3 z 5

Horrible service

Ive made my order like last week and i still didnt get notified that its been dispatched. Also i had to ask via email about length and how long its gonna take , first email i got didnt answer my question at all, the 2nd only said its up to i think 2-3 weeks after its been dispatched.
That wasnt helpful, and its taking ages! Im in a crisis thats why i ordered it!
------------
By the way I didnt get an email saying it was shipped on the 24th how am i supposed to know!!!

26 lutego 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Nathalie,

We can confirm that your order was shipped on the 24th of February.

As far as your questions is concerned ("length and how long its gonna take"), my colleague did reply with the following message on the 20th of Feb.:

"Once you receive a confirmation that it has been dispatched from our warehouse, the shipping process or transit time will be 10-15 business days. maximum 15 business days".

Kind Regards

Oceniono na 4 z 5

returned item

I am still waiting on refund and e mail confirmation

23 lutego 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Ann,

As my colleague explained on the phone, we have already refunded your account on the 24th of February.

All the best

Oceniono na 5 z 5

Good product

The shipping was a day or two too late but the product was totally worth it. Got myself some Proactol XS and it works perfectly for me!

20 lutego 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Bianca,

Thank you for your review. We apologize for the slight delay in fulfilling the order. This is the result of the increased demand of Proactol XS at the moment.

We hope to see you soon on our website,

Best wishes

Oceniono na 1 z 5

bad !!!!

it's been 9 days and no delivery yet !!! can't even get a postal tracking on it !!!!:(((((((
\

20 lutego 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Derrick.

Thanks a lot for your message. Your order placed on Friday the 13th of February has been shipped on Monday the 16th of February.

As stated in our terms & conditions. please be advised that it may take up to 15 working days to receive your order if you are located outside of Europe.

Please feel free to contact us by email: cs@bauernutrition.com or by calling our 24h hotline: +44-2087875981 if there should be any further questions.

Best wishes

Oceniono na 5 z 5

Great product

Ordered Primeburn last week and can already feel the difference, love it! :)

20 lutego 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Chris,

Thank you for your feedback, much appreciated!

Excited to hear that you love one of our newest products.

All the best

Oceniono na 1 z 5

poor service

Still haven't received my order yet. Spent over 200.00 dollars.. sent and email and which has yet to receive any feedback. Will never order from this company again.. poor way to do business. And still waiting til this day to hear from this company.

19 lutego 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Steven,

Thanks a lot for your message. I just checked our email system and found the following email conversation:

On the 11th of February (one day after you ordered) we sent you the following email:

"Dear steven smith,
Your order #266051 has now been shipped. You should receive the order in the next 2-4 business days for UK orders, 5-7 business days for International (please allow up to 14 days for some International orders). Your order was sent using International Tracked LB385859396GB. Your invoice is attached to this email as a PDF file.
Please note that that replies to this email notification will not seen. Please refer to the website for Customer Support contact information.
Thank you for shopping with us."

Today (19th of February) you replied to this shipping confirmation email (therefore you definitely must have received this email), so i don't quite understand your argument "still waiting til this day to hear from this company".

We have provided you with a tracking number so you can follow the status of your order online (which by the way has been shipped within 24 hours after you placed your order). As stated in our terms & conditions, deliveries to the US might take between 5-15 working days (today is the 6th working day after you placed your order).

Once again, I do not understand your criticism. We would like to hear back from you with information on why you accuse us of conducting a "poor way to do business".

If you have any further questions, do not hesitate to contact us by email: cs@bauernutrition.com or by calling our 24h hotline: +44-2087875981.

Best Regards

Oceniono na 5 z 5

Meratol

Order received in fast way and all correct

19 lutego 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Gianluca,

We're really happy to hear that you are satisfied with our service.

See you soon on our website!

Best wishes

Oceniono na 2 z 5

Not pleased...

I can't even review the product, because I ordered it nearly ten days ago and haven't heard ANYTHING since I paid through PayPal. Not an email saying hey it's delayed, an anticipated ship date...NOTHING. I finally called and was told my product was out of stock and would ship in a week. Guess what...still haven't seen or heard anything. IMO Bauernutrition is terrible. Customer Service is....well...there is none. C'mon this is 2015. How hard is it to keep your paying customer up to date through email? IF I ever receive the product, changes are I won't re order. It will have to be a miracle drug and let's face it, those don't exist.

19 lutego 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Marlene,

Thank you for your review. Unfortunately there has been a slight delay in fulfilling your order due to the popularity of the product. I can confirm that your order has been shipped on the 19th of February. To apologise for this inconvenience, I have just refunded 20% of the purchase price to your paypal account.

Once again, apologies for the inconvenience caused.

If you have any further questions, please do not hesitate to contact us by email: cs@bauernutrition.com or by calling our 24h hotline: +44-2087875981.

Best Regards

Oceniono na 5 z 5

Perfect

Fast and at a very god price

18 lutego 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Inger,

Thank you for your feedback, much appreciated!

All the best

Oceniono na 4 z 5

Delivery took long than stated on dispatch information

Very happy apart from waiting 2 weeks when stated it would be dispatched the next day. Otherwise good service and product

18 lutego 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Emma,

Thank you for your feedback. We do have a slight delay in fulfilling all the orders due to the popularity of the product.

We apologise about that.

Your order will be dispatched tomorrow.

All the best

Oceniono na 2 z 5

shipping to slow

i placeed my order on2nd,but 16th not ship out yet

16 lutego 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hello Qiao,

Thank you for your review.

I can see that you have placed your order on the 9th, we do have a slight delay in fulfilling all the orders due to the popularity of the product.

Your parcel be shipped in the next 48 hours, and to apologise about this inconvenience, I am going to go ahead and add a free 10 day supply to your order.

If you have any further questions, do not hesitate to contact us by email: cs@bauernutrition.com or by calling our 24h hotline: +44-2087875981.

Best Regards

Oceniono na 5 z 5

Excellent customer service

I orderered some products and they didn't send me all what I had ordered so I emailed them and within hours they emailed me back and they sent the rest of my order which I thought was excellent... Not many companies get back to you that quick and have no quibble... All in all 10 out of 10 and I hope the product is....

12 lutego 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi David,

Thank you so much for your kind review. Do let us know how you get on with the product.

Best wishes

Oceniono na 1 z 5

waste of time

company that does not give you updates on orders, sends damaged items and is totally self centered and out of touch with customers needs and wants! I am done with them!

10 lutego 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hello John,

We have received 9 orders from you since 7th January. Unfortunately this is in breach of our terms and conditions of sale as this is beyond the limits of what can be classed for personal use. Please don't hesitate to contact our support team if you are looking for information regarding trade orders.

Kind Regards

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