Bauernutrition Recenzje 

260
•
Wynik TrustScore: 1 na 5

1,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Nella confezione di fiale in vetro che ho acquistato rilevo che queste sono prive di seghettatura e all interno della scatola non c'è una lametta per tagliare. Quindi l apertura deve essere fatta a m... Zobacz więcej

Oceniono na 1 z 5

Order 4218 I extremely disappointed ☹️. I feel I have been robbed off £109. Placed an order almost a week ago, no update since order confirmation. Have send several emails seeking an update on my ord... Zobacz więcej

Oceniono na 1 z 5

Sul sito c'è scritto per spedizioni europee 5-8 giorni lavorativi.....sul l'email 8-10 giorni.... Ne sono passati già 13 lavorativi..... Starà venendo a piedi.... Ah dimenticavo che al numero italian... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Ho ricevuta una respinta senza spiegazione . Sono cliente di Bauer. già tre anni e sono puntualmente vengo acquistare quello che mi serve. Invece questo volta mi ritrovo grande ostacoli. Mi chiedono p... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

260 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,2

Wszystkie recenzje

(260)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

excellent service

Happy so far with the proactol xs.

4 maja 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Lily,

Thank you for your nice review.

For any other questions, we remain at disposal.

Kind Regards

Oceniono na 2 z 5

still haven't got a response from my shipping inquiry

I ordered product from them on 04/21/2015 and on 04/28/15 I emailed and asked when this would be shipped. I still have not received a response nor have I received a shipping notice and it has been 2 weeks. I will be opening a dispute thru paypal today.

4 maja 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Tonjua,

All our apologies for the delay. This was caused by an unexpected demand for the product you ordered which led us to fall out of stock.

However, we have agreed to add on an extra bottle as a gesture of goodwill, so you will be receiving 2 month supply.

Should you have any other questions, do not hesitate to to get in touch with our Customer Service.

Kind Regards

Oceniono na 5 z 5

Making this order was uneventfully easy

call handler was friendly and helpful and my package arrived in the time notified by the e-mail, efficient service and has been for the four years I have used it.

3 maja 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Vivienne,

Thank you for your lovely words, it is very much appreciated!

For any questions or for further assistance, we remain at your disposal.

Kind Regards

Oceniono na 2 z 5

price-reduced but expensive

Price-reduce offer (3+3) but in total not as agreed.
On my bill: 159,- Euro, on my bank account about 180,- Euro.
At the end it proved a disappointing choice, unhappily.

30 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

HI Stefan,

Your transaction went through in British Pounds, not in Euros. That is why you were overcharged by your bank.

Do send us an email to cs@bauernutrition.com with a proof of how much you were charged on your account and we would gladly refund you the difference.

Kind Regards

Oceniono na 2 z 5

Service après ventre déplorable

Produit arrivé tardivement, et sans être prévenu.
impossibilité d'accéder a mon compte sur le site suite a la commende.
Déçu par le service après ventre et la livraison.

30 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Salut Pauline,

Toutes nos excuses pour la réception tardive de votre commande. Cela est du à une demande forte et innatendue. En ce qui concerne votre compte, vous pouvez essayer de changer de mot de passe. Si vous rencontrez encore des problèmes à ce niveau vous pouvez nous contacter par email sur cs@bauernutrition.com.

Bien cordialement,

Oceniono na 5 z 5

excellent service

Ordered eye secrets, I live abroad received package within 6 days...including a free gift..excellent service will deffinately use again!!

30 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Mario,

Thank you for your lovely feedback, we really appreciate.

For any questions, we remain at disposal.

Kind Regards

Oceniono na 2 z 5

When will i receive my product?

When wil I receive my product!!!!!!

30 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Alwin,

Your parcel was shipped on the 24/04. Please allow between 7-10 working days for deliveries to the Netherlands.

Any other questions, we remain at disposal.

Kind Regards

Oceniono na 5 z 5

buono

buon rapporto qualità/prezzo, ricevuto i prodotti richiesti in tempi brevi; li debbo ancora provare, spero siano valididi come lo è stato il servizio

28 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Sakve Franca,

Grazie mille del suo commento, lo appreziamo molto.

Qualora avesse altre domande, non esiti a contattarci.

Cordiali saluti

Oceniono na 1 z 5

Negativo al 100%

Dopo quasi un mese ancora non ho ricevuto i prodotti acquistati. Nessun modo di entrare in contatto si non per telefono spendendo soldi in chiamata internazionale. Pessimo servizio. Vorrei non avere mai comprato. Sconsigliatissimo!

26 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Salve Janeta,

Il suo ordine e` stato spedito il 13/04, e le e` stata inviata un'email all'indiirzzo da lei fornitoci.

Solitmante ci vogliono 10 giorni lavorativi per spedizioni in Italia.

Se il pacco non le e` stato ancora consegnato, significa che e` andato perduto nella posta.

Ci scriva un'email a cs@bauernutrition.com e organizzeremo una rispedizione.

Cordiali saluti

Oceniono na 1 z 5

FAT BINDERS DO NOT WORK AT ALL

WAITED SO LONG FOR THE ORDER THAT I ASKED FOR MONEY BACK WAS ASSURED THEY BE DELIVERED, SOON, THEY WERE BUT THEY DO NOT WORK THEY ARE FAKE LIKE THE COMPANY

25 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Dawn,

We are sorry to see you have not seen the desired results by using our product.

Many of our customers are very satisfied by Proactol, it is one of our best sellers, have you been using correctly? For more advice on how to make the best out of it, drop us an email at cs@bauernutrition.com

You are still covered by your 60 Day Money Back Guarantee, make sure to get in touch with us for more information.

Kind Regards

Oceniono na 2 z 5

disappointed

Before purchasing Forskolin I made sure to ask if it was in stock. I was assured that it was. I spent $124 with Bauer. The next day when I called to see if my products had been shipped I was told they were out of stock and would not have anymore for a month!!! I asked for a refund and waited several days to get my money back only to then see I was charged an international transaction fee that I was not told about and the refund amount was $2.00 short of my original purchase. I realize a couple of bucks is not a big deal but it's the principle of the matter. More than 3 days later they still have Forskolin listed as in stock just to mislead the consumer.

23 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Lisa,

You placed your order in British Pounds, and we have refunded you in the same currency after you have requested a cancellation of your order.

Because of the currency exchange, your bank might have charged you something for the transaction.

Should you have any other questions, do not hesitate to to get in touch with our Customer Service.

Kind Regards

Oceniono na 1 z 5

shipping

extremely delayed order processing and shipment.
i recieved shipping email today 2 weeks after i placed my order

22 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Earaj,

All our apologies for the delay.

We experienced an unexpected demand for the product you ordered, but we can confirm that your parcel was shipped on the 20th of April.

Should you have any other questions, do not hesitate to to get in touch with our Customer Service.

Kind Regards

Oceniono na 1 z 5

Never received product, after 3 weeks!!!

Not sure how reliable this company is!!

20 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Chrsitine,

All our apologies for the delay. We have sent an email through to all our customers last week explaining the situation about Forskolin.

In the email, we have agreed to add on an extra bottle as a gesture of goodwill, so you will be receiving 2 month supply.

I can confirm that yesterday we shipped you 2 bottles of 5:2 Fast Formula, so it should be with you in the next days.

Should you have any other questions, do not hesitate to to get in touch with our Customer Service.

Kind Regards

Oceniono na 1 z 5

Have not received my product

Have not received my product or any notification of shipping

20 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Heather,

A confirmation email was sent to you on the 14th of April at 14:33 with this tracking number for your parcel: LB387543394GB, please check your spam folder.

You can follow its journey on this website: http://www.royalmail.com/trackdetails

Please allow up to 15 working days for deliveries to the USA.

Should you have any other questions, do not hesitate to to get in touch with our Customer Service.

Kind Regards

Oceniono na 5 z 5

Rapid Delivery, Excellent Follow-Up, Quality Products

The items ordered were very sent without delay and arrived rapidly on an international,order. The price was very competitive and the products exactly as ordered. I would not hesitate to purchase again from this supplier and am completely satisfied with their service.

19 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hi Cathrine,

Thank you very much for your lovely feedback, it is very much appreciated.

Should you have any other questions, do not hesitate to to get in touch with our Customer Service.

All the best,

Oceniono na 1 z 5

my order

Hallo habe seit 2 wochen meine Ware noch nicht. An die Telefonnummer geht auch kein mensch ran wo bleibt die Ware? ???

18 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hallo Ayseguel,

Eine Bestellbestaetigung wurde Ihnen am 10. April um 11.05 Uhr zugesendet, mit der Sendungsnummer RU914080051GB.

Bitte kontrollieren Sie Ihren Spam-Filter. Ihre Sendung koennen Sie auf der folgenden Internetseite nachverfolgen: http://www.royalmail.com/trackdetails

Bitte erlauben Sie bis zu 10 Werktage fuer Lieferungen in die Tuerkei. Fuer weitere Fragen stehen wir Ihnen jederzeit gerne zur Verfuegung.

Mit freundlichen Gruessen,

Oceniono na 1 z 5

COMMANDE RECU !!! PRODUIT DEJA OUVERT

BONJOUR, JE VIEN DE RECEVOIR MA COMMANDE MAIS JE VOUDRAI RETOURNER VOTRE PRODUIT ET ETRE REMBOURSER CAR LE PRODUIT EST DEJA OUVERT DONC JE NE PRENDERAI PAS LE RISQUE DE LES PRENDRE MERCI!!!
Order #BN570103783

18 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Hello Barbara,

We sent a confirmation email to you on the 14th of April at 14:30 to confirm shipment of goods, please check your spam folder.

In the email it also states that for some International Shipment it may take up to 15 working days for deliveries.

Your parcel is on the way.

Should you have any other questions, do not hesitate to to get in touch with our Customer Service.

Kind Regards

Oceniono na 2 z 5

Not that satisfied

My order was placed on the 7th of april.. we are now the 17th and nothing arrived yet. I've sent an email inquirying about delivery of my order, no response yet... The amount confirmed on my invoice is different then what as actually been charged on my credit card... Not satisfied and still have no product....

17 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Chantal,

All our apologies for the delay. We experienced an unexpected demand for the product you ordered, but we can confirm that your parcel was shipped today with the following tracking number LB387545979GB.

You will also receive a confirmation email through later on this afternoon.

Should you have any other questions, do not hesitate to to get in touch with our Customer Service.

Kind Regards

Oceniono na 1 z 5

Not Pleased

Very disappointed that I ordered an item and I had to reach out to your company to get a status on the order. Then to find out you don't have the item in stock. I know for a fact before I placed the order your company knew that this item was back ordered. It's been a week now and I still don't have any idea when this product is gong to be mailed. Once I receive if ever, I will not recommend nor purchase from your company again. I would just rather get a refund than have to stresd on whether this item is ever going to ship.

AC

17 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Aurelio,

All our apologies for the delay. We have sent an email through to all our customers last week explaining the situation about this particular product.

In the email, as you would have seen by now, we have agreed to add on an extra bottle as a gesture of goodwill, you will be receiving 3 month supply of Forskolin.

In the mean time, we have sent out the 5:2 Fast Formula today, so it should be with you in the next days.

Should you have any other questions, do not hesitate to to get in touch with our Customer Service.

Kind Regards

Oceniono na 2 z 5

WHERE'S MY ITEM

HAVEN'T RECEIVED WHAT I ORDERED, IT'S BEEN A WEEK

16 kwietnia 2015
Opinia niezależna
Logo Bauernutrition

Odpowiedź od Bauernutrition

Dear Tanya,

All our apologies for the delay. We experienced an unexpected demand for the product you ordered, but we can confirm that your parcel was shipped today.

You will also receive a confirmation email through later on this afternoon.

Should you have any other questions, do not hesitate to to get in touch with our Customer Service.

Kind Regards

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