Our transatlantic flight was cancelled for a mechanical fault, and we had to buy tickets with another company to get home. battleface called it a minor "Trip Delay" and capped payment at $150/da... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fast response and answered all my questions. Great customer service when enquiring for a particular query. Npfhong was too much and very detailed response.
Reakcja na opinię
Battleface were very helpful when I had serious food poisoning in Australia. They quickly approved my treatment and I was able to be seen by a doctor in less than an hour.
Reakcja na opinię
It was easy to modify my policy to include only the coverage that I needed. The information on insurance coverage and policy limits was readily available for review. I received clear information on wh... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Ubezpieczenia podróżne
- również w kategorii:
- Firma ubezpieczeniowa
- Pośrednik ubezpieczeniowy
O battleface
Napisane przez firmę
battleface, Inc. is a full-stack global company enabling customers and
partners to easily select travel insurance products and services that perfectly fit their
needs. Access to custom built embedded products, relevant benefits and
responsive customer service from any device, any time, any place —welcome to a better insurance experience. Welcome to battleface.
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Dane kontaktowe
Granville Road, LE1 7RU, Leicester, Leicestershire, Zjednoczone Królestwo
- +44 (20) 8089 5338
- contact@battleface.com
- www.battleface.com
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The process of claim is very simple and…
The process of claim is very simple and convenient without any confusion. And in time settlement satisfactory settlement.
Definitely going to recommend battleface 10000%.
29 września 2025
Opinia niezależna
Odpowiedź od battleface
Thank you for your amazing feedback!
We’re so glad to hear the claims process was simple, convenient, and settled to your satisfaction.
Your recommendation means the world to battleface!
That I could do it while the trip
That I could do it while the trip. Because my insurance expired I needed another insurance, so this was basically the only solution.
30 sierpnia 2025
Odpowiedź od battleface
Thank you for your feedback!
We’re glad we were able to provide a solution while you were already on your trip and needed new cover. Safe travels ahead!
Competitive product, World Class Service
My experience with this product has been great from the very beginning. The salesperson at Seven Corners (who sold me an annual travel insurance product of battleface) was a good listener, efficient and informative. I have referred lots of people to her. The travel insurance product fit my objectives very well. My main objectives were for international travel to insure emergency medical care and medical evacuation, with less emphasis on trip cancellation coverage. In doing my due diligence on the product, I spoke with a high-level executive of battleface who was responsive, respectful, informative, and honest. On a recent international trip, I became ill and was hospitalized. battleface, and Robin Assist were extremely helpful, responsive, and effective. It was clear that they were looking after my best interestS. Thank you!
20 czerwca 2025
Opinia niezależna
Odpowiedź od battleface
Thank you for sharing your experience. We’re so glad the product met your travel needs and that our team, along with Robin Assist, was able to support you when you needed us most. It’s great to hear our partners at Seven Corners provided helpful guidance from the start, and we truly appreciate your trust and referrals. Wishing you safe travels ahead!
Being able to pick only the coverage you want
Being able to pick which coverage I want
4 września 2025
Odpowiedź od battleface
Thank you for your review!
We’re glad you appreciated the flexibility of our battleface Discovery product to choose the coverage that best suits your needs.
Wishing you safe and happy travels!
Financial remedy was prompt.
During a trip, we incurred costs due to a delayed flight and lost time at our destination. We provided the necessary documentation and were reimbursed in accordance with our policy for the financial loss. The process was smooth, and the financial remedy was prompt—a very positive experience with Battleface. I have used them again without needing to make a claim, and I have just purchased a policy for another upcoming trip.
2 września 2025
Odpowiedź od battleface
Thank you for sharing your experience!
We’re so pleased to hear that the claims process was smooth and that you were reimbursed promptly for your delayed flight costs.
It’s great to know you’ve chosen battleface again for your travels—we truly appreciate your trust.
Wishing you safe and enjoyable journeys ahead!
The customer service representative was very helpful. There is not much queue so the waiting time is not longer.
The customer service.
25 sierpnia 2025
Odpowiedź od battleface
Thank you for your feedback!
We’re happy to hear our customer service team was helpful and that you didn’t experience long waiting times.
We’ll be here whenever you need us again.
Odpowiedź od battleface
Thank you so much for your enthusiastic feedback! We’re thrilled to know you had such a positive experience.
Odpowiedź od battleface
Thank you for your feedback!
We’re glad to hear you found the policy terms clear and easy to understand. Transparency is very important to us, and we’re happy it made a difference for you.
Odpowiedź od battleface
Thank you for your feedback!
We’re glad you found the sign-up process easy. Hopefully you won’t ever need to make a claim, but if you do, we’ll be here to support you every step of the way. Safe travels!
Very straightforward and responsive to…
Very straightforward and responsive to questions. Providing cover for area under FCDO travel advice.
20 sierpnia 2025
Odpowiedź od battleface
Thank you for posting your feedback!
We’re pleased to hear you found everything straightforward and that our team was responsive to your questions.
We’re happy we could provide cover where it’s most needed, even in areas under FCDO travel advice. Safe travels!
Odpowiedź od battleface
Thank you for your feedback! We're glad to hear your request was handled quickly and followed up with by email. We’re always here if you need us again.
You get what you see and for a travel…
You get what you see and for a travel insurance that's actually already damm good. The claim procedure is easy to understand and was not unnecessary convoluted!
13 maja 2025
Odpowiedź od battleface
Thank you for your kind words!
We’re glad to hear that you found our cover clear and straightforward, and that the claims process was easy to understand.
Making things simple for travellers is exactly what we aim for.
Default option is quite reasonable and…
Default option is quite reasonable and ticks most of the boxes.
12 sierpnia 2025
Odpowiedź od battleface
Thank you for your feedback!
We’re glad to hear the default option met your needs and provided the cover you were looking for.
Wishing you safe and enjoyable travels!
Better cover at less premium
I shifted purchasing travel insurance for myself and family from Insurance companies in my country to Battleface,because they offer significantly better cover at a cheaper premium.
8 sierpnia 2025
Odpowiedź od battleface
Thank you for your trust in choosing battleface for your family’s travel insurance.
We’re delighted to hear that our cover and pricing met your needs, and we look forward to protecting you on all your future adventures. Safe travels!
My experience with Battleface was good…
My experience with Battleface was good in relation to finding a travel insurance that covers me after I left Australia. The easy process of buying on line and a policy that suit my needs. I highly recommend Battleface if you need a travel insurance in a hurry at a reasonable price.
31 lipca 2025
Odpowiedź od battleface
Thank you for posting this review. Although as an Australian resident you are unable to purchase cover once you had already started your trip, we are happy that you posted so that we may contact you to advise the correct insurance for your needs.
We made an incorrect purchase
We made an incorrect purchase. They refunded quickly so we could purchase the right cover for our trip.
Very helpful and very quick to get back (when within their open hours)
6 sierpnia 2025
Odpowiedź od battleface
Thank you for your review!
We’re glad we could quickly help you sort out the incorrect purchase and get the right cover in place for your trip.
We appreciate your kind words and wish you safe and happy travels!
Great value and easy to use
Easy to use site, good value insurance. I had a few questions ref the cover which they answered quickly.
3 sierpnia 2025
Odpowiedź od battleface
Thank you for your review!
We’re glad you found the site easy to use and our cover good value. It’s great to hear our team could answer your questions quickly.
Wishing you safe and happy travels!
Buying travel insurance was my final…
Buying travel insurance was my final step in trip planning.
23 lipca 2025
Odpowiedź od battleface
Thanks for your review!
We're glad we could be the final step in your trip planning—hopefully the easiest one!
Wishing you safe and enjoyable travels ahead.
Used Battle face to get a one day…
Used Battle face to get a one day policy to go kayaking whilst on a bigger trip,
They were cheap and the website worked,
I didn’t make a claim so have no feedback beyond that.
17 lipca 2025
Odpowiedź od battleface
We're glad to hear the website worked well for your one-day policy and that you found the pricing affordable.
Even though you didn’t need to make a claim, we’re here if you ever do. Hope you had a great kayaking day!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.