BMS Technologies LTD Recenzje 

1306
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great company to do business with,Bought a car battery great price compared to competitors.fast delivery plus item well packaged.

Oceniono na 5 z 5

Comprehensive range of batteries with specs for each fully available, sensible prices and excellent delivery times. Product ordered at 9pm on Monday and IN MY HANDS at 12pm midday Wednesday, 39 hours... Zobacz więcej

Oceniono na 5 z 5

Had a problem with my Victron Charge controller in my campervan. Emailed BMS support with the details. Within 24 hours, they told me how to fix the problem and also make wiring changes to prevent it h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had the pleasure of speaking to callum who was helpful from our very first phone call. Will definitely be using bms again in the future. Yours faithfully the oce cream man

Informacje dotyczące firmy

  1. Sklep z bateriami

Napisane przez firmę

UK-based power company specialising in electrical solutions ranging from batteries for cars, caravans and mobility scooters all the way to industrial off-grid setups including solar panels, lithium-ion batteries and top-end inverter-chargers.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(1306)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 169

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service..

Great service... Click and Collect within 1/2 hour... checked the old battery, was recommended to change ( but i knew that when the car wouldn't start)and took the old battery for recycling.
Quick,efficient and professional.

2 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Great service.

I spoke to Victoria to confirm my battery compatabilty, and ordered it at 1200. It arrived in Dorset 23 hours later on New Years eve ! You can't ask for better service than that, thank you.

31 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Wrong battery sent, awful customer service, tried to overcharge me for a cheaper replacement battery.

Ordered a battery using their website, but wrong battery was shown for my car. I replied to the E-mail they sent, but never got a reply after chasing twice. I called up to be belittled by someone called Victoria who was clearly in a bad mood, telling me it was my fault for sending to an old E-mail address that they don't monitor. I replied to the E-mail they sent me with my order number. Where else was I supposed to reply to?

A smaller and cheaper battery was sent out. 10 days later I hadn't received any refund for the difference in price between the batteries, so I E-mailed Victoria to ask about my refund. The reply I received from her was
"I can see the replacement was delivered 22nd December at 11:51. I can't remember discussing a refund?"

Used to be a good company. Avoid, avoid, avoid!

-----------------------------------------------------------

Review update following response from BMS Technologies:

Apparently I have to pay twice for shipping costs due to the BMS website providing the wrong battery type for my car registration? Please read other reviews, this has happened to other people.

The incorrect Type 110 battery cost £89.46.
The correct Type 096 battery cost £85.23.
If the £4.23 difference is not refunded, I will reach out to my credit card company for them to get my money back.

Congratulations, you have now upgraded this from an online complaint to an in person one. I will be telling anybody who will listen to me in the pub tonight for New Year's Eve how awful this experience has been and to avoid your company. As I live local to your business, I'm sure that will include a few of your customers. Happy New Year!

19 listopada 2025
Opinia niezależna
Logo BMS Technologies LTD

Odpowiedź od BMS Technologies LTD

Thank you for your review and supplying additional information. I am sorry that you feel dissatisfied with the service you received.

I can confirm that when you contacted us by phone, I followed our standard security procedure to access your order, which required confirming your details before the conversation could continue. I understand that this information may have been in your email and you were unhappy to confirm it but it is best practice to confirm this before discussing your order.

During this call, I was able to locate the email you had forwarded to our inbox. This showed that your original correspondence had been sent to sales@batterymegastore.co.uk , which is not an active email address. This would explain why you did not receive a response prior to your phone call, which was placed approximately two minutes after the email was forwarded to the correct inbox. This was explained with an apology as I felt it was only right to outline why you had not heard from us.

The exchange of the batterys was then arranged and completed on 22nd December. Regarding the refund you have mentioned, no refund was discussed as none was due. When the prices and delivery charges are compared, the total cost of the replacement battery was higher than your original order by £3.27, however we chose not to not pass this charge on.

I regret that this experience has left you feeling unhappy, and we appreciate you taking the time to share your feedback.

Oceniono na 5 z 5

Purchased a battery summer 2022…

Purchased a battery summer 2022 unfortunately it failed this winter. David helped me through the warranty process and was able to sort me an upgraded replacement which was posted out to me next day. Highly recommended.

23 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

The BMS Technologies customer service…

The BMS Technologies customer service is easily the best customer services I have used for years .
all my questions were answered ,when I thought I had a problem Callum sorted everything out .
fantastic communication , polite and knowledgable ,easy to talk to ,
in this day of trying to reach companies via chat bots ,it is most refreshing to talk to a person ,
I shall certainly Make BMS technologies my first stop for future purchases of Batteries, solar panels ,chargers and all the ancillaries that go with them .top notch company
I shall ask for Callum by name .
Thanks again , David

15 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer Service!

Have used BMS a few times now, they have become my 'go to' for replacement batteries. I made a rookie error with my latest order, but one simple call on a Monday morning and Victoria had everything speedily arranged for their courier to perform a rapid 'swap-over'. Great follow-up to double confirm all details and the exact Courier schedule. This was wonderful Customer Service. Will be continuing to use and recommend BMS going forward!!

8 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

Delivery charges are ridiculous for…

Delivery charges are ridiculous for small parcels - £7.50 for a fuse?

8 grudnia 2025
Opinia niezależna
Logo BMS Technologies LTD

Odpowiedź od BMS Technologies LTD

Thanks for your review. I am sorry to hear that you are unhappy with our delivery charges.

I can confirm that for next day delivery the current delivery charge is £7.50. We are currently looking at adding an additional service with Royal Mail however we want to ensure that the service is reliable before proceeding.

Hope this helps.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej