Bathroom Republic UK Recenzje 

451
•
Wynik TrustScore: 3 na 5

3,1

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

It took an unacceptable long time to identify and obtain the component i required. it appears that in common with many on-line sites they are happy to sell you "a package" but unable to address the s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Quick delivery, good value for money. Only chromed plastic but seems robust enough. Does the job as described and fitted easily. Would order from again.

Oceniono na 5 z 5

After ordering I wanted to change the delivery address. Contacted them and it was done instantly. Items arrived 2 days earlier than quoted. I won’t be fitting for 2/3 weeks as waiting for a plumb... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Product a very good quality at great prices. Delivery is pretty quick but a non existent customer service. Missing items from order and no response to emails or WhatsApp.......still waiting.

Reakcja na opinię

Informacje dotyczące firmy

  1. Projektant łazienek
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  3. Sklep z artykułami domowymi
  4. Wyposażenie łazienek

Napisane przez firmę

Bathroom Republic is an independent UK bathroom retailer offering bathroom furniture, accessories, and products for projects of all sizes. We aim to make shopping for your bathroom simple and convenient. Our range includes practical and stylish options for different homes, needs, and budgets. We deliver across the UK, with free standard delivery where available. We also offer free delivery on qualifying bulky-item orders over £200. Delivery charges, locations, and eligibility may vary, so please check the details on our website before ordering. Our customer service team is available to help with product questions, orders, and delivery enquiries. We value honest customer feedback because it helps us understand what we do well and where we can improve. If you have purchased from Bathroom Republic, we welcome a genuine review of your experience.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

451 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 87% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(451)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

The communication was terrible the…

The communication was terrible the phone number on the website no one answered my calls from 9am until 12.30 different times no answer voicemail message even on sales the person you trying to reach mailbox is full.
So The customer ended up buying another one which came and then the delivery came after we had bought another shower mixer. Even the tracking number given was wrong not a parcel force number.

Product is good but the next day delivery is not true.

3 czerwca 2022
Oceniono na 1 z 5

Avoid at all cost

Avoid at all cost! The reviews for this company speak for themselves. Have tried to ring countless times about my faulty shower head but can never get through have also emailed and takes about 2 weeks to get a reply in which delaying tactics are employed so as not to deal with the issue. Have never experience anything like it usually companies at least try to reach a conclusion and don't simply ignore their customers!

31 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent service

I ordered a wall hung sink unit and tap from bathroom republic yesterday, with next day deluvery. Payment was taken straight away, however I didn't receive a confirmation email. I tried calling the customer services, however there was no answer. I sent a message via their web site, which said it could take 24hrs to respond. After reading the reviws on trust pilot, I was very concerned, as there were many negative reviews. However Charlotte, from customer seevices replied within the hour with my order invoice and I recieved confermation of delivery later that afternoon. My order arrived really early this morning and I was pleasently surprised at the high quality of the items, given the price I payed. I would definitely recommend this company, despite all of the negative reviews. Thank you to Charlotte in customer service for helping with my minor issue.

27 maja 2022
Opinia niezależna
Oceniono na 1 z 5

Ordered a hot water tap from this…

Ordered a hot water tap from this company, everything arrived great, however a couple of months down the line they emailed to say they hadn’t received payment for this item, so I did pay again payment went through fine, however they’ve taken a second payment out of my account without my permission. AVOID AVOID AVOID!!!

27 maja 2022
Opinia niezależna
Oceniono na 3 z 5

The product (a shower) was very good…

The product (a shower) was very good and at a very good price and delivery was quick, I cannot fault that.
BUT their website must suffer glitches as when I ordered the item the 1st time it told me that the order payment had failed so 10 minutes later I tried again, the second order went through, I then got confirmation emails for both the orders?
I tried messaged them on their messages page and got no response.
I tried on numerous occasions to phone them and not once did I get a reply and their answering service box was full so I couldn’t leave a message.
So have now had to return one of the showers sent to me!
I WOULD HAVE LEFT A 4*or 5* for the item and delivery.

2 maja 2022
Oceniono na 1 z 5

Avoid at all costs

Worst customer service. Rude, uncooperative, not interested in taking accountability for mis advertised or described items.
The whole experience was a nightmare.
Please reconsider before using this company.

3 kwietnia 2022
Oceniono na 5 z 5

Found these after searching for ceiling…

Found these after searching for ceiling cladding for our wet room. Seemed like a big company so placed an order on line. Received confirmation really quick then after a couple of days heard nothing and started getting worried. Checked there reviews and loads of bad ones so also credit checked them and really low score. Thought I wouldn't get the goods. Had email from them saying no stock so requested a refund, which an email after said it would be processed. Next day hot another email saying panels will be arriving on the 9th. Had arranged for them to come to my work address and they arrived on the 9th so all good. Product arrived intact and no problem. Based on my experience would recommend

9 marca 2022
Oceniono na 1 z 5

AVOID. TERRIBLE COMPANY.

No goods delivered, no refund, terrible company. I was eventually offered a refund then they changed that decision. Their address is only a mailing address so no goods for bailiffs to remove. Avoid this company customer service tell lies and can be rude when replying to emails which may take weeks to get a reply, if you get one at all. They trade under different names with different addresses, just a mailing address with no goods.

5 marca 2022
Opinia niezależna
Oceniono na 1 z 5

Ordered bathroom ceiling panels and…

Ordered bathroom ceiling panels and money was taken out within minutes . I heard nothing so emailed after a week to be told out of stock don't know when coming back in did I want to wait or be refunded ! Surely it didn't take a week to check stock and payment should not have been take before stock was checked ! Now got to wait 5/10 working days for refund . Absolute joke

5 marca 2022

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