We purchased a car from Barrett’s Kia and Michael Rose who sold us the car was extremely helpful and knowledgeable and made our purchase a very smooth transaction also he was still very helpful when... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Had my Land Rover serviced in February, the experience was below expectation, and my expectations were average anyway. However, it was convenient due to work, I gave feedback, some positive around t... Zobacz więcej
Brandon was knowledgeable and really helpful providing an informative tech talk for my new BMW X1. Definitely worth having the talk and being shown the cars features as there are so many, now I can g... Zobacz więcej
Reakcja na opinię
From the start we dealt with Duncan when purchasing the car who went out of his way to be helpful and said any problems to contact him, which we did when we couldn't understand all of how the dashboar... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
BARRETTS OF KENT, SINCE 1902. COMBINING TRADITIONAL VALUES OF THE PAST, WITH THE CARS OF THE FUTURE. Proud new and used car retailers for Jaguar, Land Rover, BMW, MINI, Motorrad, Kia, Nissan and Honda. With over 120 years of experience as a family-owned and operated business, we pride ourselves on great customer service and our wealth of automotive knowledge. We are passionate about making the car buying process an enjoyable experience, with a team of professional staff, that you can trust and rely on to guide you through seamlessly. Our service doesn’t just stop when you leave our showrooms, we are here to help you through your entire journey, which is why we build the strong, long-lasting relationships we have with our customers. Motorr
Dane kontaktowe
Broad Oak Road, CT2 7PQ, Canterbury, Zjednoczone Królestwo
- www.barrettskent.co.uk
4,5
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 60% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We dropped the car off early we were…
We dropped the car off early we were greeted with a hot drink of our choice made to feel welcome as usual the air bag was replaced and the car was cleaned free of charge .
14 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Mrs Davies, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.
Service is always good
Service is always good. Efficient, friendly and well organised. Customer is always keep informed of progress.
10 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Peter, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.
Had to bring my car in for a recall
Had to bring my car in for a recall, which was carried out quickly and with lots of communication resulting in a smooth experience, I always bring my car to Barrett’s as they always go the extra mile with service and communication.
12 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi, thank you for your five-star review and great feedback. We're glad you received excellent service at Barretts.
I have to give Barretts a five star…
I have to give Barretts a five star rating . I couldn’t fault their service
Sophie had everything organised before hand , from picking my car up ( the chap was professional ) to keeping me well informed to what was happening and to delivering it back to me. First class service Barretts of Ashford thank you.
12 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Cynthia, thank you for your five-star review and great feedback. We're glad you received excellent service at Barretts Ashford.
Customer Service
Customer Service is as important as the vehicle itself. Many thanks to Ellie Rees-Davies for negotiating me through my service in such a professional & positive manner. A great ambassador for the brand!
9 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts, we will pass this on to Ellie and the team.
As always great communication, support and attention. Lovely staff. Can't fault anything.
As always great communication and atte
11 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Gillian, thank you for your five-star review and great feedback.
Good friendly service
Good friendly service , kept me informed of any updates. Quick service , very happy
11 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi, thank you for your five-star review and great feedback, We're glad you were happy with the service at Barretts.
As always great service from Barretts…
As always great service from Barretts BMW team members. Special thank you to assistance service manager Miss Abbey Davies who dealt expertly with my recent problems on the car whilst on holiday in France and Miss Sophie Simpson who looked after me once the car had been repaired.
10 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Urban KUHL,
Thank you for our five-star review and great comments. We will pass your comments on to Abbey, Sophie and the rest of the team.
Had a 10/10 experience would be using…
Had a 10/10 experience would be using them again thanks again
9 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Dilshad,
Thank you for your five-star review and great comments.
Odpowiedź od Barretts Motor Group
Hi Stephen,
Thank you for your five-star review and great comments.
Excellent service
Excellent service, maintenence on car was carried out quickly and I felt I got value for money.
6 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Mr Parker,
Thank you for your five-star review and great comments.
Fabulous customer interaction from drop…
Fabulous customer interaction from drop off to collection. Intermittent fault with Z4 which typically resolved itself on deposit to garage, but reactivated on way home. Nonetheless kept fully informed during the day, and will need to re-book, but fully confident with service team.
5 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Paul,
Thank you for your five-star review and great comments.
First service on my 225e all good kept…
First service on my 225e all good kept informed and I chose pick up and delivery which suited me this time and was done brilliantly all in all a pleasant experience
5 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Nicholas,
Thank you for your five-star review and great comments.
Barretts Ashford
Always take my BMW Barretts at Ashford . Bought the car off of them in 2019 and have had it serviced there ever since
Always treated well and they always do a first class job
4 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi,
Thank you for your five-star review and great comments.
Great staff
Helpful staff; lovely waiting area; car serviced while I waited, and cleaned for good measure!
5 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Natasha,
Thank you for your five-star review and great comments.
Barretts did what they promised
Barretts did what they promised, very important in todays sad world.
3 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Phil, thanks for taking the time to leave your kind feedback and five-star review. Customer service is very important to us and we're happy to hear we didn't disappoint.
Great service from Ashford workshop
Great service from Ashford workshop, particularly from Tanya Aksarova; she kept me informed of progress and sorted out two problems for me - Thank you Tanya
4 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Mr Palmer, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.
Great Service
I have to give Barretts a five star rating going on my experience. I couldn’t fault their service from picking my Jaguar XE up to keeping me well informed to what was happening and to delivering it back to me. Great Service Barretts thank you.
4 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Barry, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.
Courtney and all other staff was…
Courtney and all other staff was absolutely amazing and I couldn’t ask for better service
27 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Helen,
Thank you for your five-star review and amazing comments.
Polite and helpful staff
Polite and helpful staff
Quick turnaround with my vehicle
Vehicle was washed free of charge
2 grudnia 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Simon,
Thank you for your five-star review and comments.
Doświadczenie Trustpilot
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