I wish there was provision for a zero star rating That would have been my honest rating of the ageless face cream It gave me horrible reaction ,itchy facial rashes that were similar to ring wo... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lovely products. Especially skin longevity. It's smooth, my face feels nourished and it has a beautiful scent. It's my absolutely favourite face cream. Easy to order and delivered in the time I w... Zobacz więcej
Love bare minerals powder foundation, it doesn’t feel heavy at all and provides good coverage. Recently got another great deal on foundation and brush set direct on their website. Purchase has been di... Zobacz więcej
I was very impressed that Michelle picked up on my emails, after speaking with me earlier in the day. Her help with my problem was greatly appreciated. Hopefully third time lucky my parcel will arr... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Clean is in our genes. After pioneering the skin-friendly makeup movement in 1995, our makeup still does more than most. With Mineral-powered formulas that are naturally calming, balancing and protective, our clean beauty lineup proves our rule: beauty should feel as good as it looks.
Dane kontaktowe
12 Henrietta Street,, WC2E 8L, Covent Garden, Zjednoczone Królestwo
- +44 191 829 0082
- customerservice@bareminerals.co.uk
- www.bareminerals.co.uk
3,5
Średnia
359 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 70% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Stephanie at customer services has been fantastic today. I had a parcel go missing through royal mail. Stephanie has sorted that out and explained what to do. I had to reorder on express delivery but the charge is being cancelled for me. I really do appreciate her help today
29 czerwca 2022
Opinia niezależna
Excellent Guidance
My product seemed to be hard to get so I emailed the customer support team at Bare Minerals.
As fewer beauty consultants with stores closing this was an excellent decision.
Friendly, very prompt reply. Advising on alternatives and availability. Brilliant 🤩
29 czerwca 2022
Opinia niezależna
Great products and friendly service
Love bare minerals powder foundation, it doesn’t feel heavy at all and provides good coverage. Recently got another great deal on foundation and brush set direct on their website. Purchase has been dispatched quickly. Unfortunately my discount code didn’t apply but Aurore in customer services sorted this out for me quickly- thank you 😊
28 czerwca 2022
Opinia niezależna
Fantastic customer service
27 czerwca 2022
Opinia niezależna
Amazing!
Amazing!! I have been using Bare Minerals makeup for a few years now and have never felt so comfortable,having tried MANY brands previously. I recently couldn't find the shade of foundation I always use (couldn't see for looking). Anyway, I unfortunately ended up picking the wrong shade. I e-mailed Bare Minerals directly and received a reply within a few hours from a lovely person called Aurore. As a courtesy gesture, they sent through a very easy link to follow to return my item and kindly pointed me in the right direction for the shade I required. I have returned my item and I have now ordered the correct shade which was dispatched the same day. I will use Bare Minerals forever, ha ha. Thank you 😊
26 czerwca 2022
Opinia niezależna
Very fast response answered all my…
Very fast response answered all my questions . Used for 25 year amazing products
24 czerwca 2022
Opinia niezależna
Good helpful response
21 czerwca 2022
Opinia niezależna
Excellent service from bare minerals
Excellent service from bare minerals! Had an issue with the order I had received and I contacted customer services and within 24hrs it was resolved and a replacement sent without any additional cost
Thank you
16 czerwca 2022
Opinia niezależna
Top Notch Customer Service
I have to say that the customer service I received from bareMinderals was top notch. I ordered my items but one item was missing. I can understand that delivery errors happen from time to time so I contacted bareMinerals for help. The bareMinerals representative responded to, and resolved my issue very quickly. Stephanie was very polite and I was extremely happy with the how efficient she was in resolving the problem.
16 czerwca 2022
Opinia niezależna
Excellent customer service
Excellent customer service, they were very helpful in solving my problem. They have gained a loyal customer :)
14 czerwca 2022
Opinia niezależna
Big thanks Vicky
To say a big thank you to Vicky for responding to my email super fast and confirming that I had written the correct address on my order, I thought I had missed a line on my address. I love Bare Minerals products I have used the make up for many years and have also recommended to family and friends. The length and strength mascara is amazing ( which I ordered) .
Thank you
Nancy M
31 maja 2022
Opinia niezależna
Great customer service!
Had an issue with the shade I had ordered. Once I got in touch with the Twitter support team they could not have been more helpful. I then received emails to sort the issue and even came home to a nice surprise from them! Very happy and will definitely use again!
21 maja 2022
Opinia niezależna
Amazing customer care
Amazing customer care, really friendly and helpful. Clearly putting their customers first. Highly recommended.
18 maja 2022
Opinia niezależna
The wrong powder was sent to me
The wrong powder was sent to me. The company have arranged for the correct one to be delivered without me returning the original incorrect one and given me 10% off my next order. Excellent customer service
11 maja 2022
Opinia niezależna
Having tried to get through to the…
Having tried to get through to the company several times on the chat line without success I emailed customer services. The response was immediate and I received the information I needed. Thank you Vicky.
10 maja 2022
Opinia niezależna
L’entente cordial
I had emailed Bare Minerals with a query as I was unable to get through by phone and was telephoned by a charming French girl called Aurore who was very helpful. It was nice to have the personal touch and to know that she took the trouble.👍
10 maja 2022
Opinia niezależna
Great customer support
Great customer support in response to online query regarding product availability and replacement.
5 maja 2022
Opinia niezależna
Great customer support
Great products and great customer service.
When ever I have an enquiry I always call them Direct or email them. They are always so helpful and quick to reply.
The make up is great, especially with having to wear masks all the time now. Bare minerals doesn't cause or aggravate breakouts.
Love this company.
5 maja 2022
Opinia niezależna
Love the products and great customer…
Love the products and great customer service
4 maja 2022
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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