Bake Me A Wish is fantastic. We have used them for several years, for everything from birthday cakes for remote team members, to client gifts, post-surgery 'get well' surprises and more. They've got a... Zobacz więcej
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Zobacz, co mówią recenzenci
The Bake me a Wish site says pick your delivery day for the day before you need it and guarantees delivery for that date. I paid extra for shipping and still did not have a cake for my moms birthday p... Zobacz więcej
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I was happy to find out that the pie was delivered next day as requested, although the UPS driver did not bring it to the door but left the box at the bottom of the driveway at the receiver's mailbox.... Zobacz więcej
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Cake delivered on time. Wish I could attach a picture because I wanted the cake to say Happy Birthday Honeybun, but looked more like Henybun...ugh.
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!
Bake Me A Wish! Gourmet Bakery Gifts
Napisane przez firmę
- Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!
On Time Delivery Guaranteed!
Have your cake and eat it too!
We'll have your cake or gift arrive on the date you select!
Dane kontaktowe
303 5th Avenue, STE 2001, 10016, New York
- 888-YUR-WISH
- customercare@bakemeawish.com
- www.bakemeawish.com
3,7
Średnia
9 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My cake order was delivered 2 days late…
My cake order was delivered 2 days late and then left on porch where it melted instead of leaving at neighbors
If it was delivered on the selected date someone would of been there
Very very disappointed
A 70$ waste
After Bakemeawish contacted me
I did receive my whole refund quickly
Lori
7 czerwca 2025
Opinia niezależna
Odpowiedź od Bake Me A Wish
Hello Lori, thanks for writing,
We’re so sorry again for the delay and the condition in which your cake arrived, that’s not the experience we want for our customers, especially for such a special occasion. We’re glad we could resolve it quickly with a full refund, and we truly appreciate you giving us the opportunity to make it right.
If you ever decide to give us another try, we’d love the chance to deliver a better experience. Hope you have a happy day!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
My Dad received the cake but it was…
My Dad received the cake but it was smooshed, however it didn’t hurt the quality of the cheesecake he said it was delicious.
6 czerwca 2025
Opinia niezależna
Odpowiedź od Bake Me A Wish
Hello Elizabeth, thanks for writing,
We’re so sorry to hear the cake arrived smooshed, we know presentation is part of the joy, especially for a gift. That said, we’re thrilled your dad still found the cheesecake delicious! If you ever have photos to share, we’d love to see them, feel free to tag us on social media. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Made fresh
Made fresh, showed up on the day they said it would. My brother loved the cookies. He has yet to taste the cake. Thank you the biggest.
4 czerwca 2025
Opinia niezależna
Cake was packaged terribly
Cake was packaged terribly! Was upside down & outside of the styrofoam- if the styrofoam had been taped it might not have been so bad … not on ice or anything
I’m very disappointed
30 maja 2025
Opinia niezależna
Odpowiedź od Bake Me A Wish
Hi Kimberly,
Thank you for bringing this to our attention. We're truly sorry to hear that your cake arrived in such poor condition — that’s not the experience we want for any of our customers. Packaging integrity is incredibly important, and your feedback about the styrofoam and lack of insulation is being shared with our fulfillment team for immediate review.
We understand how disappointing this must have been, especially when expecting a special delivery. Please reach out to our Customer Care team at 888-YUR-WISH (888-987-9474) or email us at customercare@bakemeawish.com so we can make this right.
We appreciate your honesty and the opportunity to improve.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Wonderful selection and ease of…
Wonderful selection and ease of purchase/delivery!!
29 maja 2025
Opinia niezależna
Odpowiedź od Bake Me A Wish
Hi Melissa,
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our selection and found the purchase and delivery process easy — that’s exactly the experience we strive to provide.
Your support means the world to us, and we look forward to delighting you again in the future. If you ever need assistance or have any questions, our Customer Care team is always here to help.
Warm regards,
Customer Care
Bake Me A Wish!
📞 888-YUR-WISH (888-987-9474)
📧 customercare@bakemeawish.com
Delivered on time and easy purchase…
Delivered on time and easy purchase options.
23 maja 2025
Opinia niezależna
Odpowiedź od Bake Me A Wish
Hi Robert,
Thank you for your thoughtful feedback! We’re so pleased to hear that your order was delivered on time and that you found our purchase options easy to navigate.
Your support means a lot to us, and we look forward to helping you celebrate more special moments in the future. If you ever need assistance, our Customer Care team is always here to help.
Warm regards,
Customer Care
Bake Me A Wish!
📞 888-YUR-WISH (888-987-9474)
📧 customercare@bakemeawish.com
i love everything about bake me a…
i love everything about bake me a wish... except the shipping prices. they're way too high.
24 maja 2025
Opinia niezależna
Delivery
I recently ordered a cheesecake from BakeMeAWish for my son's birthday in Boston. As a medical professional with a demanding schedule, I aimed to surprise him since I could not attend in person. The service advertised cake deliveries, suggesting they would notify the recipient upon arrival. My son has a buzzer system for package retrieval; however, UPS left the cheesecake in a bustling lobby, buried under other packages, leading to its spoilage over several days. Utilizing such services implies unavailability, making this experience particularly disappointing. The cake arrived warm and spoiled, rendering the effort futile. I do not recommend this company.
16 maja 2025
Opinia niezależna
Odpowiedź od Bake Me A Wish
Hi Doni,
Thank you for sharing your experience. We’re truly sorry the delivery didn’t meet expectations and that your son’s birthday surprise was affected. We understand how important this was and regret the inconvenience caused.
Your feedback is valuable, and we’re working to improve our delivery process. Please feel free to reach out to our Customer Care team, we’d love the chance to make things right.
Kind regards,
Customer Care
Bake Me A Wish!
📞 888-YUR-WISH (888-987-9474)
📧 customercare@bakemeawish.com
Good selection, perfect delivery
They have a good selection of items, and the choice I made was delivered to my friend on the right day! He's very happy and so am I.
23 maja 2025
Opinia niezależna
Hummingbird cake
The Hummingbird cake was well packed in a Styrofoam cooler with ice packs.
Looking forward to cutting into it tomorrow!
9 maja 2025
Opinia niezależna
First......
First....... It came on time. It was packaged very well and the frozen ice packet was still frozen and not all watered down. It's a little smaller than i expected it to be, and I have not tasted it yet. The 5 stars is because this is my first time receiving a shipped item that was packed so well.
9 maja 2025
Opinia niezależna
Absolutely thrilled
I can’t even get flowers delivered to my parents on time, but you guys got a beautiful, delicious cake to my mom (who lives on an island) lightning fast! Your prices are amazing, you have yourself a loyal new customer! Thank you!!
2 maja 2025
Opinia niezależna
I ordered this cake to send to my son…
I ordered this cake to send to my son for his 50th birthday. He received the cake and he showed me through a video call and it looked exactly as pictured. I would recommend ordering. It was a nice surprise for my son.
29 kwietnia 2025
Opinia niezależna
Very poor customer support.
The shipping address defaulted in their system to my billing address, and the order was returned . After a week I was finally able to to reach a representative by phone and was only offered 25% off if I chose to repurchase.
22 kwietnia 2025
Opinia niezależna
Odpowiedź od Bake Me A Wish
Hello Jane, thanks for writing,
We’re truly sorry for the frustration you experienced. It sounds like the shipping address defaulted incorrectly during checkout, which unfortunately led to the order being returned. We understand how disappointing that must have been, especially when sending a thoughtful gift. While our system relies on the submitted address, we’re always here to help resolve issues and improve the experience. We hope the 25% off code we provided helps make things right, and we’d love the chance to serve you better next time.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Hello Everyone at Bake Me A Wish
Hello Everyone at Bake Me A Wish
Everyone loved the Chocolate Torte cake!!! It was the hit of Easter dinner. They all said it was moist and not overly sweet; even the picky family members loved it! I'll definitely be ordering again and thank you for making our dinner so special.
Sincerely,
Teresa Noel
20 kwietnia 2025
Opinia niezależna
Easter items did not arrive
Easter items did not arrive. UPS tells me it would come 19th. It was 40 miles away. Tracked today, and now 22nd and 80 miles away. I called customer service on 18th (friday) never got a call back. 30 plus dollars shipping. UPS another guy tells me it is going back. Now i don't want it after Easter. I want my money back. All money.
19 kwietnia 2025
Opinia niezależna
Odpowiedź od Bake Me A Wish
Hello R. Steere, thanks for writing,
We’re very sorry for the delay in responding and for the delivery issues you experienced with your Easter order. We understand how frustrating it is when a gift doesn’t arrive on time, especially for a holiday. While UPS handles the final delivery, we take full responsibility for your experience and regret that you didn’t receive a timely callback. We’d love the opportunity to make this right, so please reach out to us directly at customercare@bakemeawish.com or 888-YUR-WISH so we can assist further.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Late birthday cake
Ordered this cheesecake three weeks ahead of my daughter’s birthday. They GUARANTEE on time delivery. And no. It will actually NOT be delivered to her on her birthday. It’s late. And it’s a cheesecake which will not have been in a refrigerator. This is my college age daughter’s first birthday that I have not been with her and I splurged on a really expensive cake to have to her on her day. Nope. Some guarantee. All they offered was a refund or a reshipment (so it can be even more past her birthday) even though it is sitting at the UPS warehouse in her city. Not let me see what I can do, have someone go get it, anything. Will never use them again.
18 kwietnia 2025
Opinia niezależna
Odpowiedź od Bake Me A Wish
Hello Cameron, thanks for writing,
We’re so sorry for the late response and, more importantly, for the disappointment you experienced with your daughter’s birthday delivery. We completely understand how meaningful this gift was, especially for such a special occasion, and we regret that it didn’t arrive on time. While we do our best to ensure timely delivery, we know that doesn’t make up for the moment missed. We’d love the chance to make things right, please reach out to us directly so we can help further.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Delivery was perfect!
Delivery was perfect!! My son loved the treats!
12 kwietnia 2025
Opinia niezależna
Package arrived when promised
Package arrived when promised
Is a gift for Grandson so won't be opened until Friday.
16 kwietnia 2025
Opinia niezależna
Odpowiedź od Bake Me A Wish
Hello Lyn, thanks for writing,
We’re so glad to hear the package arrived right on time! We hope your grandson enjoyed the sweet surprise when he got it. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
I ordered a cake for an 80…
I ordered a cake for an eightieth birthday party. When I put the billing address in it auto changed the address (city, state) for the delivery which I didn't know until the cake never arrived. I emailed the company on the day it didn't arrive and got no response except that they received my email. It was after hours and I couldn't call anybody and I had to wait until Monday morning. I called first thing in the morning, and I had to leave a message. I didn't receive a reply so I called back and basically, they won't do anything about it. And they won't honor any type of discount for another cake. It's really too bad, because the cakes are good. But, the customer service aspect is quite poor. They asked for a phone number when I ordered so that the delivery people can call if there's a problem with the delivery. But apparently, that is just for certain delivery companies according to the customer service department. I understand that it was partially my fault for not rechecking the address that I put in correctly, but then their website autocorrected and changed the city and state. They've lost a customer, unfortunately, because their cakes are worth the money.
ADDENDUM: After contacting the head of the company I was graciously given a full refund. Thank you!
11 kwietnia 2025
Opinia niezależna
Odpowiedź od Bake Me A Wish
Hello Becky, thanks for writing this back in April,
We’re truly sorry for the experience you had with your order. We understand how frustrating it must have been to miss such an important celebration due to the address issue and delayed communication. While the error appears to have stemmed from an auto-correction during checkout, we take full responsibility for not resolving it more quickly.
We did ultimately issue a refund and sincerely apologize again for the inconvenience. We appreciate your kind words about the quality of our cakes and hope you’ll consider giving us another chance in the future.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
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