Bake Me A Wish Recenzje 

9328
Wynik TrustScore: 3.5 na 5

3,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bake Me A Wish is fantastic. We have used them for several years, for everything from birthday cakes for remote team members, to client gifts, post-surgery 'get well' surprises and more. They've got a... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

The Bake me a Wish site says pick your delivery day for the day before you need it and guarantees delivery for that date. I paid extra for shipping and still did not have a cake for my moms birthday p... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was happy to find out that the pie was delivered next day as requested, although the UPS driver did not bring it to the door but left the box at the bottom of the driveway at the receiver's mailbox.... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Cake delivered on time. Wish I could attach a picture because I wanted the cake to say Happy Birthday Honeybun, but looked more like Henybun...ugh.

Informacje dotyczące firmy

  1. Sklepy ze słodyczami
  2. Dostawca produktów spożywczych

Informacje przekazane przez różne źródła zewnętrzne

For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!

Bake Me A Wish! Gourmet Bakery Gifts

Napisane przez firmę

Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!

On Time Delivery Guaranteed!

Have your cake and eat it too!

We'll have your cake or gift arrive on the date you select!

Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

9 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(9328)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 138

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Oceniono na 4 z 5

Better late than never

Update: The company was very kind to issue a refund for late delivery. The response was quick to resolving any issues.
I ordered a birthday cake to be delivered the day before the birthday (as recommended on the website) and received a delivery confirmation on that day. However, when I called the recipient, it hadn’t actually arrived. It did get to them the following day in the late afternoon but arrived in a dented box, a bit distorted from the shipping. They said they enjoyed the cake despite its appearance.

19 lutego 2025
Opinia niezależna
Logo Bake Me A Wish

Odpowiedź od Bake Me A Wish

Thank you for your review on Trust Pilot. We sincerely apologize for the UPS delay of delivery for your thoughtful gift. Thank you for reaching out to our Customer Service department and allowing us to rectify this matter for you. Please feel free to reach out to our Customer Service if you have any further questions or concerns. Thank you and have a wonderful day.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH
E: customercare@bakemeawish.com

Oceniono na 5 z 5

Great Gift

Order was delivered fast
The recipient loved it.
Definitely will order again

22 lutego 2025
Opinia niezależna
Logo Bake Me A Wish

Odpowiedź od Bake Me A Wish

Thank you for your kind words about our company! We are happy to hear your thoughtful gift brought so much joy to your recipient. Thanks for shopping with us and have a great day!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH
E: customercare@bakemeawish.com

Oceniono na 1 z 5

Does their cupcakes have gold in them!

I have been extremely disappointed with a Wish from beginning to end.
I went to Rakaton for some new ideas.
My first mistake.
Their website is deceitful. It took me extra time, which I don’t have, to navigate.
I ordered 4 cupcakes at $52.00.
Okay a bit pricey. I ordered the four cupcakes never thinking it was going to be a ridiculous shipping cost.
I was having difficulty especially when it came to shipping.
I spent almost $20.00 for shipping, four cupcakes.
I was applaud, it didn’t let me cancel.
This company should be banned from customers.
I was humiliated, and angry as I was not used to doing business with a lack of respect, confusion and a horrific attitude.
I finally found pages for only 1 star reviews.
I have always used Send a Cake!
This was 180 from that excellent company. Instead of this awful company, try Send a Cake. I use them all the time.
They are reasonable, not too pricey.
Contemplating writing to the BBB.

19 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible experience

Terrible experience, don't waste your time and money here. Ordered a cheesecake for our daughter's birthday, her first birthday away at college, to be delivered the day before her birthday as recommended. Unfortunately, due to weather, the school cancelled classes and closed the campus, so no deliveries could be made. When we called BMAW during operating hours, we could get no-one to answer the phone. We tried to go though UPS to get the delivery address changed, and they said it had to go through the company. UGH.... The following day they offered to update the delivery address for an additional fee and that wasn't going to guarantee a further delay in delivery?!?! Hell no. As a alternative plan, it was supposed to get sent to an authorized UPS pick up location instead (20 miles away) and it still did NOT get delivered there either!! Beyond pissed. Called them yet again and they said "we'll call our UPS representative". So her birthday is today, no cake, and no family to celebrate with her. I'll never use this place again.....

ALSO!!! I made a comment on their FB page (not even an ugly one) and they DELETED IT!!!!

19 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Horrible experience and customer…

Horrible experience and customer service. I noticed the address was wrong in route, despite having confirmed the correct one. When I contacted them, they said it had already been corrected and rerouted and would be one day late. I called UPS and they confirmed the same thing. When it wasn't delivered the following day, they said UPS marked it undeliverable and they couldn't offer me a refund, but 25% off another cake. I confirmed with both the company and the shipper that everything was sorted out, yet now we have no cake and are out $70? What sense does that make?

14 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

You had a nice selection of gifts

You had a nice selection of gifts. I was able to find one I liked and you got it to the destination on time. She liked the cookies. Since everything went smoothly, I would consider using your site in the future.

14 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Horrible company policy

Horrible company policy. My order never got delivered to the right place. They improvised and sent it to a city that was never on my order. Custom service was even worse. Buyer beware

24 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

What an awful experience

What an awful experience. Tried to order a cake for my sister's birthday. Told it would arrive by 12/30. No arrival no follow up from them nothing until 1 PM on 12/31 when I contact them and staff indicates that cake will not be arriving in time for the birthday. No offer of any alternative to get cake there for the birthday and told management is out of the office so unable to address the situation. Finally with no alternative I accepted a refund (which ironically will also not arrive in time for the birthday). Truly a horrid situation where company personnel lacked empathy, caring or concern. A company I will avoid doing business with in the future.

30 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

The sweets were awful

The sweets were awful! Very poor quality! The ingredients were inferior. Do not waste your money. Treats were dried up , small bites ( sample size). Ugh. The treats came boxed in a wood box that looked like it was for an urn!

16 grudnia 2024
Opinia niezależna
Oceniono na 2 z 5

Overpriced Scam

I am abroad, so I shopped for a custom birthday cake to send to my son.
Of the "birthday cake" options, I chose Victoria Sponge, and they let me write down what I wanted the cake to read.
This was $75 to have one small cake delivered, but since it was special, I accepted that.
The cake arrived with zero writing or decoration. When I complained that I could have sent six grocery store cakes for that price, they responded that decoration isn't an option for that cake. Even though it was listed under Birthday cakes and they asked for the details to write.
I feel robbed. DON'T FALL FOR THIS!!! Buy a local cake. This is a ripoff.

14 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

We ordered multiple pies for employees…

We ordered multiple pies for employees at work for Thanksgiving. I had two of the apple pies. The first one we opened was beautiful, but bland and flavorless.

The second one that we opened a few days later was moldy. Just not a great experience.

27 listopada 2024
Opinia niezależna

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