I read some of the reviews on here after I ordered my suitcases and they sent me into a little panic. Such a shame because actually my suitcases arrived really quickly. I tracked the delivery right to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I spent £160 on some cabin baggage from Bagsdirect. The day after I placed my order, I received an email saying they were currently out of stock of the item I wanted but it would be back in stock in a... Zobacz więcej
Received a defective product, sent it back, they disputed whether it was defective. They refunded the cost of the product only, but not the original shipping I paid them and not the amount I paid to s... Zobacz więcej
needed advice & sizing postage-phoned helpline,very pleasant experience at the end of which they had checked with warehouse AND posted my bag that afternoon to arrive on our Scottish island less than... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
UK’s number one for Handbags Briefcases Luggage Suitcases & Laptop Bags. Free delivery on everything, next day delivery on many items. 100% Price Match Promise.
Dane kontaktowe
3,3
Średnia
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bags direct
Very fast delivery & very impressed with service. Would buy from again.
21 kwietnia 2016
Opinia niezależna
Samsonite X-Blade Toiletry Bag
I ordered the Samsonite X-Blade 2 toiletry bag as it looked to be excellent for my needs as I do a lot of travelling for my work. After a phone call saying the X-Blade 2 had been discontinued and replaced by the 'new improved version' X-Blade 3. I was told that there was very little difference and if anything the X-Blade 3 was better quality. I agreed to carry on with my order, which on receipt I found in my opinion is inferior quality. I have looked on the Samsonite website and found that my original choice is still being sold, and quite frankly I wish I had bought from them instead!!
21 kwietnia 2016
Opinia niezależna
Fantastic service
I ordered a Mickey Mouser American Tourister case, the hand luggage size. It arrived really quickly. The case is fantastic. Really great service. Would use again and highly recommend to friends & family
19 kwietnia 2016
Opinia niezależna
Speed delivery to France and great price
Good item, good transaction
19 kwietnia 2016
Opinia niezależna
Reliable service on time
My bag arrived within the estimated delivery period, and the tracking feature meant it arrived exactly when they said it would. The packaging was good and the bag is lovely. I would definitely order again from Bagsdirect
15 kwietnia 2016
Opinia niezależna
Won't shop here again
I purchased from here because they offered next day delivery. I phoned the company twice to check that the parcel would be delivered next day, and was assured it would be. I received an email to say it had been despatched and would by delivered next day. The next day comes and I get a message from dpd to say they've made a mistake and the parcel won't be delivered that day. This caused me considerable hassle as I was flying out the next day and needed the bag for that trip, so I had to do a 3 hour round trip to buy the bag from a highstreet store. I phoned Bagsdirect and they didn't give a damn. Not their problem apparently. Well I'm afraid it is your responsibility as the seller, not the delivery company. That's what the law says. Every other company who I've ever ordered from, and I shop online a lot, has always refunded next day delivery charges if the delivery does not arrive next day. But Bagsdirect won't. So I had to stump up £6 next day delivery charges and I'm having to pay to return the parcel. Well done Bagsdirect, awful customer service. I won't be shopping with them again.
15 kwietnia 2016
Opinia niezależna
*****
Good service lovely suit cases not used yet was told I would receive 2 weighing scales but was only one sent
15 kwietnia 2016
Opinia niezależna
Ordered Samsonite beauty case, was debited from credit card, no answer no delvivery NOTHING SO NO NOT AMUSED AND TOTALLY LAST TIME TO ORDER !!!!!!!!!!!!!!!
Ordered Samsonite beauty case, was debited from credit card, no answer no delvivery NOTHING SO NO NOT AMUSED AND TOTALLY LAST TIME TO ORDER !!!!!!!!!!!!!!!
You say I have NO ORDER???? Well check this one then Your Order #39517 (placed on 30/03/2016 11:11:59) !!!!
AGAIN NO DELIVERY NO MAIL NOTHING AND YOU DARE SAY NO ORDER!!!! DEFENATELY BAD WILL .
14 kwietnia 2016
Opinia niezależna
Odpowiedź od Bagsdirect.com
Dear Mr Beuselinck, We do not have orders on our system allocated to your name, we are contactable during office hours yet this is the first time we have heard from you. Please give us a call and we will see if we can help you further. Thanks
Good product & price
Bag much cheaper than on other sites, delivered quickly & seems good quality.
14 kwietnia 2016
Opinia niezależna
Excellent service
Said it would be delivered between 12.35 and 13.35 and was delivered at 12.36 on the day specified.
Best price we could find on the web.
13 kwietnia 2016
Opinia niezależna
Excellent service
Excellent service and excellent samsonite cases delivered on time
13 kwietnia 2016
Opinia niezależna
Samsonite backpack
Exactly what I needed, perfect fit good quality bag.
12 kwietnia 2016
Opinia niezależna
Great service
Thank you Jo for keeping me posted about my order.I would highly recommend this company.
12 kwietnia 2016
Opinia niezależna
Excellent service
No issues, spoke to them direct as well and was a pleasure to buy from
6 kwietnia 2016
Opinia niezależna
Samsonite hard shell suitcase
Excellent service and communication, delivering an excellent product
6 kwietnia 2016
Opinia niezależna
Very good service.
This company does what it says. There is a good range of products and rapid delivery.
25 marca 2016
Opinia niezależna
5 Stars Excellent
I have no reservations , I would recommend your company to anyone.
24 marca 2016
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.